WORKING EFFECTIVELY AS A TEAM
A groupor a team? • A group is a collection of individuals who may or may not be working efficiently or effectively …… • …… a team consists of a number of people working collaboratively to achieve common objectives … (Adapted from www.pble.ac.uk)
Group Roles • Task-oriented roles – get the work done. • Social Roles – contribute to the positive functioning of the group • Individualistic roles – disrupt group progress and weaken its cohesion • Benne & Sheats, (1948)
Task-oriented roles For example: • The Initiator • The Information Seeker • The Information Giver • The Co-ordinator • The Recorder
Social Roles For example: • The Encourager • The Harmoniser • The Compromiser • The Follower
Individualistic Roles • For example: • The Aggressor • The Blocker • The Recognition Seeker • The Disrupter / Clown • The Dominator • The Help-Seeker
Which ones do you recognise? • Which ones do you commonly adopt? • Are they the same in every situation?
Interpersonal Skills: • A willingness to share ideas, information and knowledge openly; • A willingness to listen to the contributions of others; • The ability to negotiate and compromise where there are differences of opinion; • The ability to recognise and value other people's strengths; • A willingness to support others where they are less strong; • The ability to give feedback that is constructive yet appropriately critical; • A commitment to the work and aims of the team rather than the goals and interests of the individual. (Harris, B. (2002)
To work collectively a team needs to: • Establish ground rules • Clarify purpose and objectives • Agree on priorities • Allocate roles, tasks and responsibilities • Manage time • Check progress regularly • Communicate openly and effectively with each other • Hold each other to account and be accountable • Offer mutual support • Deliver the end product on time • Review and evaluate performance.
Bibliography / Sources • Benne, F. Sheats, P. (1948) Functional Rules of Group Members. Journal of Social Issues, Vol 4 pp 41-49 • Jacques, D. (2000) Learning in Groups. London: Croon Helm • Kydd, L, Anderson, L. Newton, W. (eds.) (2003) Leading People in Teams. London: The Open University Press