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Service Structure And building communication

This guide explores the fundamental aspects of the Narcotics Anonymous service structure, focusing on the importance of communication among its various levels: Group, Area, Region, and World Services (NAWS). It emphasizes the interconnectedness of these bodies in ensuring the effectiveness of NA's recovery message and service delivery. Key discussions include building effective communication channels, identifying strengths and weaknesses, and enhancing the skills of trusted servants. By fostering open dialogue and maintaining integrity in communication, we can better support those in need and improve our service infrastructure.

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Service Structure And building communication

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  1. Service StructureAndbuilding communication

  2. MEMBER GROUP AREA REGION NAWS

  3. NA Service Structure • The Group- The foundation of the NA service structure whose purpose is to carry the message of recovery directly to the suffering addict. • The Area- Administers the services of a local NA community. • The Region- Pools the experience and resources of areas and groups to address service issues. • World Services- Unifies and ensures the common welfare of NA worldwide. Literature, translations, fellowship development, etc.

  4. Links of Communicationin the Service Structure • GROUP→AREA/REGION • AREA → REGION • REGION→NAWS • NAWS→GROUP • NAWS→AREA Core responsibility of our service structure is ?

  5. We Are Connected • Discuss the relationship between the two service bodies assigned. • Identify two ways these level of the service structure support or impact each other in fulfilling their functions. What is working/What is not working

  6. What Anyone In Service Should Know….. • How to communicate • Working knowledge of 12 Steps/Traditions/Concepts • Ask for help • How to take notes • Tools available – Service materials • Duties/Responsibilities of position • System/Process – Business meetings • Strengths & Weaknesses • Listening skills

  7. Skill Set of Trusted Servants • Communication • Report writing – bullet points • Respect • Facilitation skills • Share concerns/challenges @ ASC/RSC • Delegate/solicit help

  8. Qualities of Trusted Servants • Integrity • Humility • Willingness • Positive Attitude & Show Enthusiasm • Compassion • Remain Teachable

  9. Building Communication Eighth Concept: “Our service structure depends on the integrity and effectiveness of our communications.” This is by sharing information and experience from: member→group→area→committee→region→zone→world services On every level of service, it is our responsibility to make information available. Integrity means doing our best to keep everyone informed.

  10. Building Communication • Other definitions of integrity are? • How can we tell when our communications are effective? • What is working well in our communication across the different levels of NA service? • What are the communication links that need improving?

  11. Building Communication Small Group Discussion • What actions would help us build an effective chain of communication throughout our service structure. • How do we address those issues we said are not working? Eighth Concept: “Our service structure depends on the integrity and effectiveness of our communications.”

  12. QUESTIONS ?

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