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IT Digital Trends . Robert E Stroud CGEIT CRISC Futurist & VP Strategy and Innovation ISACA International President Nominee 2014/2015 Robert.Stroud@ca.com @ Robertestroud. April 2014. ISACA “ Trust in and Value from Information Systems “. Nonprofit association for individual members

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it digital trends

IT Digital Trends

Robert E Stroud CGEIT CRISC

Futurist & VP Strategy and Innovation

ISACA International President Nominee 2014/2015

Robert.Stroud@ca.com

@Robertestroud

April 2014

isaca trust in and value from information systems
ISACA“Trust in and Value from Information Systems “
  • Nonprofit association for individual members
  • Founded in 1969, as the EDP Auditors Association (EDPAA)
  • More than 110,000 constituents worldwide
  • International Headquarters Chicago, USA
  • 200+ Chapters Worldwide
healthcare aging population
healthcare/aging population

THE BIG PICTURE

IMPLICATIONS

  • Emphasis shifts from filling hospital beds to preventing hospitalization
  • Technology as a lever to lower costs of tests and chronic conditions
  • Electronic Health Records, integrated care and knowledge aggregation

U.S. Population Projections by Age Through 2050 (In Millions)

250

200

20-64

150

100

EXPENDITURES

ORANGE AREA UNDER CURVE EQUALS 100% OF ALL HEALTH CARE EXPENDITURES OVER A LIFE SPAN

Under 20

50

65+

BIRTH

2010

2020

LIFE SPAN

2030

2040

DEATH

2050

Source: Living Well at the End of Life:  Adapting Health Care to Serious Chronic Illness in Old Age, Joanne Lynn & David M. Adamson, 2003

and Infographic: Our Aging Population, Assisted Living,

looking east and south
looking east… and south

IMPLICATIONS

  • Less resources available for IT innovation
  • Recession accelerates the need to serve emerging markets
  • Cross-jurisdiction/cross-cultural challenges of new markets

Emerging Economies’ World Share

2010, %

0

25

50

75

100

Population

Mobile-phone subs.

Forex reserves

Steel consumption

Copper consumption

Consumer spending

Outward FDI

Financial assets

Fortune Global 500

Public-sector debt

Source: Power shift, The Economist, Aug 4 2011 and Smart Enterprise Magazine, v5n1 2011

growing global cybercrime sophistication
growing global cybercrime sophistication

TARGETED ATTACKS (FOCUSING ON A SPECIFIC COMPANY) RISING

232 computers are infected with malware EVERY MINUTE

IMPLICATIONS

  • Rogue governments, individuals, and criminal entities have more powerful cybercrime tools
  • Sensitive financial and personal data at risk, as well as mission-critical, revenue producing systems and company reputation
  • Need for advanced data protection and identity management, as well as increased collaboration, to combat threats

HACKTIVISM EFFORTS RANGING FROM INDIVIDUALS TO GOVERNMENTS

Source: CyberFactors, Frugaldad.com, RSA 2012 Cybercrime Trends Report

mobility
mobility

IMPLICATIONS

  • ALWAYS ON/ALWAYS CONNECTED
  • At home, work or on the go
  • Blurring of personal and work boundary (BYOD)
  • Internet of things/people
  • Miniaturization/integration

90

75%of the worldnowhas access to a mobile phone

80

OVER

70

6 BILLION

MOBILE SUBSCRIPTIONS

60

WORLDWIDE

50

THE PACE AT WHICH MOBILE PHONES SPREAD GLOBALLY IS UNMATCHED IN THE HISTORY OF TECHNOLOGY

2003

2010

Source: GSMA Infographic, GigaOM, October 2011; Infographic: Mobile Use in Developing Nations Skyrockets, PC Mag, July 2012; Internet 3.0:  The Internet of Things, Analysis Mason, October 2010; Chief & Chuck:  Achieving a work sport balance, CA Technologies, 2012

example an unexpected diagnostic tool your smartphone
Example: an unexpected diagnostic tool: your smartphone

HEALTH SENSING PROJECTS AT

THE UNIVERSITY OF WASHINGTON

  • Coughing is #1 among symptoms reported
  • “Describe your cough” less than ideal
  • Specialized equipment needed to monitor
  • Data on individuals and population
  • Monitoring of lung function
  • Lip reverberation as a proxy for airflow
  • Similar accuracy at a fraction of the cost
  • Coaching is possible

Source: Using a Microphone to Measure Lung Function on a Mobile Phone, SpiroSmart, 2012

example personalized driving with a little help from your friends
Example: personalized driving, with a little help from your friends
  • Progressive’s Snapshot® “plug-in”
    • monitors driving habits to determine risk
    • produces personalized insurance quote
  • Could be used in real-time to determine
    • use/payment
    • savings strategy
  • Community-based navigation app
  • Report conditions you see
  • Dynamically updated turn-by-turn directions
example disaggregating your utility bill
Example: disaggregating your utility bill

SUSTAINABILITY SENSING PROJECTS AT

THE UNIVERSITY OF WASHINGTON

  • Minimally invasive, single outlet plug
  • Uses
    • a/c noise to identify electrical appliances
    • acoustic signatures at gas meter
  • Customer-controlled profiling and tracking
  • Fact-driven behaviors
a flood of data
a flood of data

IMPLICATIONS

90% of data created in last two years:

94% of information on Earth was in digital form in 2007.

  • THE DATACENTER IS NO LONGER YOURS TO CONTROL
  • Boundless
  • IT procurement models
  • New automation dimensions
  • Information placement
  • Rogue IT
  • BYOD
  • YOUR DATA IS NO LONGER UNDER YOUR/ANYONE’S CONTROL
  • Big data and analytics
  • Monetization of (your) data
  • Security and privacy in the Cloud
  • Governance and regulatory issues
  • Data-centric access control

2.7 BILLION:

Number of daily likes/comments posted on Facebook.

1.8 ZETTABYTES:

Amount of information created and replicatedas of 2011.

BIG DATA MARKETPLACE 2012-2107

$60.0

(sales in $ billions)

$53.4

$48.0

$50.0

$40.0

$32.1

$30.0

$16.8

$20.0

$10.2

$10.0

$5.1

$0.0

2012

2013

2014

2015

2016

2017

Source: Smart Enterprise Magazine v6n2, 2012; Big Data Big Returns, Informatica, 2012

new collaboration modalities
new collaboration modalities

IMPLICATIONS

  • MORE EFFICIENT AND RELIABLE COLLABORATION
  • Improve cognitive performance
  • Facilitate distributed, multi-disciplinary teams
  • “Drag and drop” to scatter/gather work items

Source: Smart Enterprise Magazine v5n2, 2011

big data analytics
big data analytics

IMPLICATIONS

RISK

OPPORTUNITIES

  • FORECAST THE “IT WEATHER”
  • Proactively provision in anticipation of demand
  • Monitor end-to-end, without having control of the middle
  • Optimize for cost and/or performance

TIMELY

  • !

60% - Amount per workday knowledge workers spend searching for data.

50% - Senior executives struggle with finding the right data.

71% - Executives consider information silos “a significant issue.”

29% - Companies measure monetary cost of poor data quality.

$214 - Total cost of a data security breach per customer record.

80% - Organizations find “multiple versions of the truth” hamper decision-making.

46% - Companies err on business decisions as a result of bad or outdated data.

  • $271 million - Average savings enterprises could realize by making data more accessible thanks to better asset utilization.
  • 20% - increased revenues realized by bridging sales and service data for a major European carrier.
  • $2 million - Annual revenue benefit of correcting inaccurate billing addresses for a major communications technology company.
  • $2 billion - Annual improvement in median total revenue due to increased employee productivity realized by increasing data usability by just 10%.

ACCESSIBLE

HOLISTIC

TRUSTWORTY

SECURE

  • AUTHORITIVE

RELEVANT

  • ACTIONABLE

Source: Smart Enterprise Magazine v6n2, 2012

blurring of digital and physical worlds

Analyst Info in process of being approved; please do not use without first checking with Mayuri Coleman.

blurring of digital and physical worlds

IMPLICATIONS

  • WORK WILL NEVER BE THE SAME!
  • Insourcing
  • Crowdsourcing
  • Spinning, spinning

ENTIRE INTERNET

IN 2008

During 2008, the number of thingsconnected to the internet exceeded the number of peopleon earth.

By 2020 there will be50 billion

By the end of 2011, 20typical households will generate more internet traffic than the entire internet in 2008.

  • PERSONAS, IDENTITY AND ATTRIBUTION
  • Are you who you say you are? And who says so?
  • Non-repudiation
  • Reputation

20 HOUSEHOLDS

IN 2011

things

people

2003

2010

2015

2020

Source: What The Post-PC Era Really Means, Forrester Research, May 17, 2011

conclusion relative impact on it
Conclusion: relative impact on IT

LOOKING EAST

DATA ANALYTICS

CYBERCRIME

FLOOD OF DATA

Impact on IT

COLLABORATION

HEALTHCARE/AGING

MOBILITY UNLEASHED

DIGITAL/PHYSICAL

Today

Future