Island Club West Landscape Management Proposal
What’s Different About TruGreen? TruGreen LandCare is the Nations largest provider of full service commercial landscaping with branch’s throughout the United States. A division of ServiceMaster Corporation, TruGreen LandCare is a financially solid and respected entity. LandCare’s primary focus is long term client retention. To achieve that goal our management has implemented mandatory quality standards, issue resolution and follow up procedures that will insure your long term satisfaction with our performance. TruGreen LandCare utilizes “separate highly trained teams” to perform each landscape related task. This allows your site crew to provide a superior level of quality detail work by not spending time on non-related detail tasks. Your Program Coordinator is committed to achieving superior workmanship,proactive issue resolution and rapid follow up. Our branch team members are stringently accountable to provide clients with results (service implementation, monthly property assessments, irrigation reports, weekly work reports, proactive remedies and rapid follow up). Please feel free to contact our references for their opinion of our performance. Thank you for considering TruGreen LandCare for your landscape services.
TruGreen’s Commitment To Quality Service Dear Mark, First and foremost I would like to Thank You and the TruGreen team for establishing an outstanding rapport with us here at The Vinyards. Your team has come in strong and accepted the challenge of a distressed property. My residents, my employees, along with myself have noticed a significant change. The landscaping team has shown a combination of detailed & high quality work. TruGreen has done an excellent job and I will highly recommend your services to other properties, again Thank You! Tanya Costa Community Manager The Vinyards Apartment Homes 1901 Vinyards Boulevard Kissimmee, FL 34741 P 407-846-1288 F 407-846-1680 www.thevinyards.com Bell Partners www.sdbell.com
TheBigQuestion? • We have a landscaping company now—why should we hire TruGreen? • Here’s some Good reasons why..
Who Uses TruGreen LandCare? TruGreen is a Certified Marriott Provider Ritz Carlton Naples, FL We’ve Serviced Many Disney Properties for Several Years Lake Nona Estates, Orlando to name just a few.
How do you Envision Change? TruGreen LandCare Customer Double Tree Plaza International Dr. Orlando
What’s Your Property Worth? We could improve it—the choice is Clear #1 Reason We’re #1 in Land Care Proven Results http://www.trugreenlandcare.com/
$1,300.00 Free Enhancement Coupon if you join by 7-31
Your Free $1,300.00 Enhancement Coupon will go a long way toward making this a reality if you join TruGreen before July 31st.
Also, If you Join before July 31 We will remove 25 dead palms at NO COST to YOU! That’s a $1,200.00 Service ABSOLUTELY FREE! We can start the actual “service work “anytime in the future that you wish, but we must receive an authorized agreement from Island Club before July 31st to qualify for the incentives.
Superior Customer Care First Class program coordinators committed to client care & proactive communication. Available 24/7 for irrigation emergencies. Jeremy Browne:Naples, Tampa, Orlando experience
MANDATORY QUALITY AUDITS Every month your site coordinator is mandated to perform a landscape quality audit with you or your staff. It’s an important opportunity to assess our performance and identify areas needing further enhancements.
QUALITY TEAM & PEACE OF MIND PROFESSIONALLY UNIFORMED EMPLOYEES= EASY ID BACKGROUND CHECKED, DRUG SCREENED & E-Verify HIGHLY TRAINED IN OPERATIONS & SAFETY PERFORM CONSISTENT QUALITY SERVICE $5,000,000.00 GENERAL LIABILITY INSURANCE
JUST FOR YOU! $1,300.00 Gift Coupon Island Club West $1,300.00
REFERENCES • Monica Ricketts • Lake Florence Vista HOA • Cell: 407-234-1418 • Leland Management • Debbie Kollesser (HOA & COA Client) • 407-781-1162 • Brian Strader • Director of Engineering • International Plaza Resort, Orl. • Main: 407-354-5008 • Mark Politte • General Manager • World Quest Resort (Near Marriott World Center. I-Dr) • Main: 407-387-3800 email@example.com • Maria Esham • Property Manager • Lake Nona Estates • Main: 407-855-1407
WHAT’S NEXT? • Review the proposal to see if we need to adjust the program to meet your additional needs • Once you decide we’ll provide an annual service agreement for you to review and authorize • Determine a start date (any future date-you decide) • We’ll Capture your Client Success Criteria • Perform Initial Landscape Quality Audit • Introduce Area Manager and Branch Team • Agree upon annual maintenance calendar • Immediately Implement Your Program We’re confident that TruGreen LandCare can provide a Superior Level of Service and Site Enhancements tailored to your needs Thank you for this opportunity…