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Charters. Charter Objectives . Upon Completion of This Module You Will: Know what a Charter is Learn the Purpose of a Charter Know Who Creates the Charter Know the Process to Create a Charter. What Is A Charter?. A Document Which Identifies the Kaizen Event

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charter objectives
Charter Objectives
  • Upon Completion of This Module You Will:
    • Know what a Charter is
    • Learn the Purpose of a Charter
    • Know Who Creates the Charter
    • Know the Process to Create a Charter
what is a charter
What Is A Charter?
  • A Document Which Identifies the Kaizen Event
    • Describes the scope, deliverables, goals, process, and expectations of a working group
    • A written commitment approved by management stating the scope of authority for an improvement project or team
purpose of the charter
Purpose Of The Charter
  • Identifies and Communicates details of the Kaizen Event to team members
  • Establishes Event Boundaries
  • Defines the training needed
  • Provides an understanding of what needs to be improved and the expected results
  • Identifies how results will be measured
who creates the charter
Who Creates The Charter?
  • Sponsor, Process Owner, and Team Leader create a proposed Charter
    • Facilitator and VSM assist
  • Kaizen Team, Process Owner, and Sponsor must reach consensus on the Final Charter
    • Facilitator and VSM assist
process to create a charter
Process To Create A Charter
  • Schedule 1st Kaizen Charter Meeting
    • 2 Weeks prior to Kaizen Event
    • Sponsor, Process Owner, Team Leader, Facilitator & VSM
process to create a charter1
Process To Create A Charter
  • Fill in Mission-Charter Block
    • Identify Lean Event and Purpose of the Event
    • Describe Why the Team is Being Formed
    • Establish Boundaries of the Process
    • Describe What the Team Will Accomplish
process to create a charter cont d
Process To Create A Charter (cont’d)
  • Discuss Training Modules required for the team
    • Maybe a few or all the available modules
  • List the Training Modules in the block
    • Examples: 5S, Value Stream Mapping, Standardized Work, Visual Controls, Functional Layout, Supermarkets, Metrics etc.
process to create a charter cont d1
Process To Create A Charter (cont’d)
  • List Goals to be met by the Kaizen Event
    • Ask “How does this effort support the vision and goals of SWRMC?”
    • SWRMC Goals Are:
      • Increase Mission Readiness, Improve Response Time, Reduce Downtime, Reduce Overall Repair Costs, Improve Quality, Decrease Contractor Support Costs
process to create a charter cont d2
Process To Create A Charter (cont’d)
  • Complete Approach and Milestones block
    • List activities that will occur during the Event
    • A Typical Event Could Include (examples):
      • Learn Lean Tools
      • Identify Root Cause of all problem areas
      • Create Current and Future State Maps
      • Measure all activities to be improved
      • Create Implementation Plan
      • Establish Standardized Work
process to create a charter cont d3
Process To Create A Charter (cont’d)
  • Time, Dates, and Location of the Event
    • Enter Date Kaizen Event Begins and Ends
    • Enter Daily Start and Stop Times
    • Enter Building #, Workspace, Room #
process to create a charter cont d4
Process To Create A Charter (cont’d)
  • Fill in Team Resources:
    • Define Sponsor and Process Owner.
    • Identify Team Leader
    • List Team Members
    • Who will facilitate the team?
    • Are participants full or part time?
process to create a charter cont d5
Process to create a charter (cont’d)
  • Team Process
    • Process Item
    • Details all Meetings the Team Will Attend
      • Examples: Team Meetings, Updating Implementation Plan, Sponsor Update Meetings, Generation of Status Reports
    • Frequency That They Occur
      • How often they occur (daily, weekly, monthly)
    • Audience and Distribution
      • Who will attend the meeting or receive reports

.

process to create a charter cont d6
Process To Create A Charter (cont’d)
  • Deliverables
    • List items
    • Some Types of Deliverables
      • Value Stream Map, Implementation Plan, Standardized Work Development, Metrics, etc
process to create a charter cont d7
Process To Create A Charter (cont’d)
  • Metrics
    • Why Metrics are Important
      • See if things are improving
    • What will we Measure?
      • Examples: Lead Time, Cycle Time, First Pass Yield, Man-hours, Cost Savings,

.

process to create a charter cont d8
Process To Create A Charter (cont’d)
  • Key Customers and Suppliers
    • Identify External and Internal Customers
    • Check the appropriate relationship boxes
    • Check the box if customer is affected economically, operationally, or as a user
process to create a charter cont d9
Process To Create A Charter (cont’d)
  • Assumptions
    • What will be assumed regarding the event?
      • Examples: Time will be allocated to this process improvement, No CASREPTSwill be considered, Funding will be available, (whatever applies to the process)
process to create a charter cont d10
Process To Create A Charter (cont’d)
  • Internal Issues:
    • Areas that may be affected by potential changes
    • Is representation required by those areas?
    • Are there any barriers or monuments?
  • External Issues:
    • Identify any External Issues which may impact the event
process to create a charter cont d11
Process To Create A Charter (cont’d)
  • Risks:
    • List possible risks which could occur
    • Ask “What is the risk of doing this?”
    • Ask “What is the risk of not doing this?”
final charter review
Final Charter Review
  • 2nd Kaizen Charter Meeting
    • One week prior to Kaizen Event
    • Include all Team Members, Sponsor, Process Owner, Team Leader, Facilitator, & VSM
  • Finalize Charter
    • Discuss/review proposed Charter
    • Team Members, Sponsor, Process Owner and Team Leader reach consensus on charter content
  • Provide copies to all participants
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