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ITM Recruiting Training for Talent Acquisition Shared Services ITM REC-003 VERSION 6-11 -2014. Course Overview. Overview of ITM Recruiting Process Recruiting Roles Recruiting Screening Selection. Course Materials. For use during class: Student Participant Guide

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itm recruiting training for talent acquisition shared services itm rec 003 version 6 11 2014

ITM Recruiting Trainingfor Talent Acquisition Shared ServicesITM REC-003VERSION 6-11-2014

course overview
Course Overview
  • Overview of ITM
  • Recruiting Process
  • Recruiting Roles
  • Recruiting
  • Screening
  • Selection
course materials
Course Materials
  • For use during class:
  • Student Participant Guide
  • Online simulated training exercises
  • Live hands-on training exercises
  • Available for ongoing reference:
  • Online Help
  • Printable Job Aids
lesson 1 overview of itm
Lesson 1: Overview of ITM

Recruiting

$

Compensation

Onboarding

Integrated Talent Management

Talent Review

and Succession

Planning

Goal and

Performance

Management

Learning and

Development

lesson 1 overview of itm1
Lesson 1: Overview of ITM

About ITM Recruiting

  • Workflow customization
  • Agency capabilities
  • Assessments functionality available to evaluate job seekers and applicants
  • Links to social networks and media

Recruiting

$

Compensation

Onboarding

Integrated Talent Management

Talent Review

and Succession

Planning

Goal and

Performance

Management

Learning and

Development

lesson 1 overview of itm2
Lesson 1: Overview of ITM

Recruiting Roles

Human Resources

Job Seeker

C

Hiring Manager

Recruiting Coordinator

Recruiter

lesson 1 guiding principles
Lesson 1: Guiding Principles

Record

Retention

Internal

Mobility

Pre-Employment

Screening

Offers

&

Approvals

Recruitment

&

Selection

strategy and design
Strategy and Design

Recruiter

Human Resources

Hiring Manager

Job Seeker

screening
Screening

Recruiter

Job Seeker

selection
Selection

Recruiter

Hiring Manager

Recruiting Coordinator

Job Seeker

selection1
Selection

Recruiter

Recruiting Coordinator

Job Seeker

selection2
Selection

Job Seeker

lesson2

Taleo Recruiting

Basic Navigation

Lesson

3

slide25

Help and Clips

Personal Folders

Refresh Button

Offers

Create Requisition Button

New Job Seekers

Tasks Assigned to You

Matched Job Seekers

Reqs to be Completed

Draft Requisitions

Approvals Needed

Pending Approval

Reqs Ready for Sourcing

Contribution Needed

Filled Requisitions

Pipeline Requisitions

Self-Assigned Tasks

Open Requisitions

lesson 3 activity
Lesson 3 Activity

Use Taleo for the live activities and refer to the page numbers for step-by-step instructions.

Review demo activities using the simulations.

  • Basic Navigation
  • Adding Collaborators
lesson3
Lesson

4

Recruiting Strategy &

Sourcing

guiding principles recruiting selection
Guiding Principles – Recruiting & Selection
  • Use Taleo Applicant Tracking System
  • Equal Employment Opportunity
  • Job Seeker – An individual interested in seeking a position with a Cox Employer who submits their resume online via the applicant tracking system.
  • Applicant – Must meet 4 criteria
    • Individual submits an expression of interest in employment through the internet or related electronic technologies, including but not limited to faxes, emails, resumes databases, job banks, employer websites and applicant tracking systems.
    • Individual is considered for employment in a particular position.
    • Individual’s expression of interest indicates that the individual possesses the basic qualifications for the position.
    • Individual at no point in the selection process prior to receiving a job offer removes him or herself from further consideration or otherwise indicates no further interest in the position.
guiding principles recruiting selection1
Guiding Principles – Recruiting & Selection
  • Requisitions will be created by hiring managers and approved one level up from the hiring manager.
    • The number of required requisition approvals may vary by division.
  • If needed, evergreen/pipeline requisitions will be created by recruiters and should remain posted for no longer than six months.
  • Requisitions must be posted internally for a minimum of 5 business days.
    • May be posted externally at the same time
recruiting and sourcing
Recruiting and Sourcing
  • Workforce Planning
  • Establish Need

Recruiter

Human Resources

Job Code

Compensation

Hiring Manager

Contractor

Create Requisition

creating submitting a requisition
Creating & Submitting a Requisition

Recruiter

Approver

Hiring Manager

Create Requisition

lesson 4 activity
Lesson 4 Activity

Use Taleo for the live activities and refer to the page numbers for step-by-step instructions.

Review demo activities using the simulations.

  • Create a Requisition & Prescreening
  • Request Approval for a Requisition
sourcing and posting
Sourcing and Posting

Recruiter

TASS Manager

sourcing and posting1
Sourcing and Posting
  • Job Description and Qualifications
  • Minimum Qualifications
  • Education Requirements
  • Required Skills
  • Required Certifications
  • Required Assessments
  • Position Type (new position or replacement)
  • Salary Range
  • Relocation
  • Interview Team
  • Interview Guide
  • Approvers for Offers
  • Background and Drug Screen Packages
  • Eligibility for a Referral Bonus
  • Intake
  • Meeting
  • Internal Job Seekers
  • Pre-Screen

Recruiter

Post Requisition

Search Vendor

Hiring Manager

Sourcing

Job Seeker

slide36

Create Requisition Button

Print a Requisition

Quick Filters

Contacted job seekers

Requisition Status

Requisition Needs Attention

Refresh Button

Selector

Job Seekers for Requisition

lesson 4 activity continued
Lesson 4 Activity (Continued)

Use Taleo for the live activities and refer to the page numbers for step-by-step instructions.

Review demo activities using the simulations.

  • Posting a Requisition
  • Adding an ACE Alert
lesson4
Lesson

5

Job Seeker Application Experience

search jobs internal job seeker
Search Jobs: Internal Job Seeker

Division Intranets

Jobs at Cox

Internal Job Search (Taleo)

  • Guidelines
  • Training
  • FAQs
  • Learn about Cox companies
  • Access to Job Search
internal mobility guiding principles
Internal Mobility Guiding Principles
  • Eligibility
    • Current performance rating of “meets” or higher
    • No disciplinary action within 6 months
    • Required time in their current position
      • Tool being created to explain division-specific requirements
  • Employees should notify their current manager
    • Current manager automatically notified if employee is selected for an interview
  • Current Managers will not prevent or take adverse action
  • Hiring Managers and Current Managers must Collaborate
search jobs external job seekers
Search Jobs: External Job Seekers

3rd Party Sites (Google, Indeed, CareerBuilder)

WSBTV.com

Cox Enterprises Career Site

Job Posting (Taleo)

Search Jobs (Taleo)

search jobs external job seekers1
Search Jobs: External Job Seekers

Tailored external signature

Questions tailored to external job seekers

Collection of EEO Information

Social Sharing

available

external j ob s eeker
External Job Seeker

External Job Seeker

internal job seeker
Internal Job Seeker

Manager

Internal Job Seeker

agency job seeker
Agency Job Seeker

Search Vendor

Job Seeker

referral job seeker
Referral Job Seeker

Employee

Referral Job Seeker

create a candidate
Create a Candidate

Recruiter

Job Seeker

lesson 5 activity
Lesson 5 Activity

Use Taleo for the live activities and refer to the page numbers for step-by-step instructions.

Review demo activities using the simulations.

  • Applying for a Job External
lesson5
Lesson

6

Requisition Management

lesson 6 activity
Lesson 6 Activity

Review demo activities using the simulations.

Viewing and Filtering the Requisition List

Requisition Actions

Assign a Requisition

lesson6
Lesson

Screening

7

screening1
Screening
  • Basic Qualifications

No

Recruiter

Search Vendor

Internal Job Seeker

slide54

Quick Filters

Internal Job Seekers

Current Step/Status

Assets / Requirements

Selection Box

Contextual Actions

Quick Filters

Click to View Job SeekerSubmission & Resume

Job SeekerNeeds Attention

slide55

Print to PDF

Job Submission Pane

Add Attachment

More Actions Button

Add Comments

File in a Folder

Change Status to: Minimum Qualifications Met

Change Status to: Minimum Qualifications Not Met

Job Submission Tab

View Attached Resume

Share Candidate File via Email Attachment

lesson 7 activity
Lesson 7 Activity

Use Taleo for the live activities and refer to the page numbers for step-by-step instructions.

Review demo activities using the simulations.

  • Viewing Candidates in a List
  • Viewing a Candidate File
  • Searching for Candidates
  • Matching a Candidate to a Requisition
  • Checking Candidate Activity
  • Viewing Answers to DQ Questions
guiding principles recruiting selection2
Guiding Principles – Recruiting & Selection
  • Submitting an application does not guarantee consideration, interview, or selection.
  • Use data management techniques to narrow large pool of applicants
    • Prescreening questions & ACE Alerts
  • Screened on job-related basic and preferred qualifications
    • Education
    • Skill
    • Training
    • Ability
    • Job Performance
  • All internal job seekers who meet basic qualifications will be reviewed
  • Job seekers not reviewed are moved to the status “did not review” when the requisition is closed.
  • Some positions may require cognitive, personality, or aptitude assessments
screening2
Screening

Recruiter

Hiring Manager

screening3
Screening

Recruiter

Applicant

screening4
Screening

On Hold

Recruiter

No

Applicant

Internal Applicant

guiding principles internal job seekers
Guiding Principles – Internal Job Seekers

Recruiter

Human Resources

Internal Applicant

lesson 7 activity continued
Lesson 7 Activity (Continued)

Use Taleo for the live activities and refer to the page numbers for step-by-step instructions.

Review demo activities using the simulations.

  • Create a Candidate
  • Printing a Candidate File
lesson7
Lesson

Selection

8

selection3
Selection

Recruiter

Hiring Manager

Yes

selection4
Selection

On Hold

Recruiter

No

Hiring Manager

Applicant

selection5
Selection

Manager

Recruiter

Recruiting Coordinator

Applicant

lesson 8 activity
Lesson 8 Activity

Use Taleo for the live activities and refer to the page numbers for step-by-step instructions.

Review demo activities using the simulations.

  • Candidate Selection
  • Routing Resumes to Hiring Manager
lesson8
Lesson

Interviews

9

interviews
Interviews

Interviewers

Hiring Manager

Recruiting Coordinator

Applicant

interviews1
Interviews

Recruiter

Interviewers

Hiring Manager

Recruiting Coordinator

Applicant

interviews2
Interviews
  • Keep Warm
  • Potential Fit

Recruiter

Hiring Manager

Applicant

lesson 9 activity
Lesson 9 Activity

Use Taleo for the live activities and refer to the page numbers for step-by-step instructions.

Review demo activities using the simulations.

  • Sending Correspondence
  • Managing Interviews
  • Create Tasks
  • Adding Notes
  • Add Attachment
lesson9
Lesson

Offers

10

offer guidelines
Offer Guidelines
  • External applicant offers – contingent on successfully passing background check and drug screen
  • Internal applicant offers – offers made after successfully passing background check and drug screen (if deemed necessary)
  • Talent acquisition consults with comp, hiring manager, and HR
  • Offers must be approved before being extended to applicants
  • Offers should include:
    • Position title
    • Start date
    • Salary
    • Offer letter is not intended to create a contract of employment
    • Contingent on successful background check
    • Moving expenses (if offered)
    • Benefits package
  • Applicants who decline an offer are surveyed
offer activities
Offer Activities

Recruiter

Human Resources

Compensation

Approver

Hiring Manager

Hiring Manager

offer activities1
Offer Activities

Recruiter

Approver

Hiring Manager

offer activities2
Offer Activities

Recruiter

Approver

Applicant

offer activities3
Offer Activities

Recruiter

Hiring Manager

Applicant

offer activities4
Offer Activities

Recruiter

Recruiting Coordinator

Applicant

lesson 10 activity
Lesson 10 Activity

Use Taleo for the live activities and refer to the page numbers for step-by-step instructions.

Review demo activities using the simulations.

  • Capturing Salary Expectations
  • Creating an Offer
  • Extending an E-Offer
  • Revising an Offer
lesson10
Lesson

11

Hiring an Applicant

offer acceptance
Offer Acceptance

Recruiter

Hiring Manager

Recruiting Coordinator

Applicant

Vendor

pre employment screening
Pre-Employment Screening

Hiring Manager

Recruiting Coordinator

passed

Applicant

Vendor

pre employment screening1
Pre-Employment Screening

Hiring Manager

Recruiting Coordinator

FAILED

Applicant

Vendor

hire activities
Hire Activities

closed

FILLED

Onboarding

Hiring Manager

Recruiting Coordinator

guiding principles pre employment
Guiding Principles – Pre-Employment
  • Offers contingent upon review of the results of background check and drug screen
    • External Applicants – Background check and drug screen required
    • Internal Applicant – MVR, Credit, License/Professional if not completed within last year & if deemed necessary for the new role
      • Drug screen not required
  • 48 hours for applicant to provide additional personal information (SSN, DOB) and signs disclosure and authorization
    • Criminal history
    • Social Security trace
    • 5-panel drug screen
guiding principles results
Guiding Principles – Results
  • If not eligible - Pre-Adverse Action Notice sent by vendor
  • Applicant has 7 days to provide additional information
  • All results held in strict confidence
  • Offers rescinded for failure to pass background check or drug screen
guiding principles review by tass
Guiding Principles – Review by TASS
  • The applicant did not graduate
  • There is no record of the applicant’s attendance at the school/institution
  • The dates of attendance at the school/institution differ by 6 months or more
  • The degree conferred on record is different than on the application
  • School is closed, does not exist or is overseas
  • Certification/license expired
  • No record of certification/license
  • Certification period differs by 6 months or more
  • Dates of employment and job title, differ significantly with the information given by the applicant
  • Previous employer indicates termination for cause
guiding principles review by division
Guiding Principles – Review by Division
  • Information that could not be resolved by TASS
  • Drug screening failed
  • Driving Records
  • Criminal Offenses
  • Credit Problems
lesson 11 activity
Lesson 11 Activity

Use Taleo for the live activities and refer to the page numbers for step-by-step instructions.

Review demo activities using the simulations.

  • Pre-employment Processing
  • Providing Additional Personal Details
  • Start Transitions New Hire Process
lesson11
Lesson

12

Pipeline Requisitions

pipeline requisitions
Pipeline Requisitions
  • 60-90 Days
  • Manheim – Drivers
  • Cox media Group – Cox Reps
  • Cox Communications – Customer Service Representatives
pipeline requisitions1
Pipeline Requisitions

Recruiter

Hiring Manager

pipeline requisitions2
Pipeline Requisitions

Applicant to be Hired

pipeline requisitions3
Pipeline Requisitions

Pipeline # 130782

Recruiter

Pipeline # 130782

Hiring Manager

Applicant

lesson 12 activity
Lesson 12 Activity

Review demo activities using the simulations.

  • Creating a Pipeline Requisition
  • Hiring a Candidate from a Pipeline Requisition
lesson12
Lesson

13

Reports

record retention guiding principle
Record Retention Guiding Principle
  • Store for 3 years
    • Job postings
    • Applications and Resumes
    • Background Checks
    • Drug Screens
    • Assessment Results
    • Notes from Interviews
    • Hire/No Hire Documentation
  • Store for 7 years
    • Reports
lesson 13 activity
Lesson 13 Activity

Review demo activities using the simulations.

Run Standard Reports

Filtering Reports

Exporting a Report to Excel

Saving a Report as a Favorite