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Performance Evaluation Improvements. MnDOT – ACEC/MN Annual Conference March 5, 2013 Amber Blanchard, MnDOT Glenn Schreiner, ACEC/MN. How many of you like MnDOT’s current P/T contract performance evaluation?. Current Process.

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performance evaluation improvements

Performance Evaluation Improvements

MnDOT – ACEC/MN Annual Conference

March 5, 2013

Amber Blanchard, MnDOT

Glenn Schreiner, ACEC/MN

performance evaluation improvements1
Performance Evaluation Improvements
    • Purpose:Improve the processes for evaluating project performance
  • Benefits:
    • Refined process that will give useful, consistent feedback
    • Offer chance to express concerns
    • Automated (ease of use)
performance evaluation improvements2
Performance Evaluation Improvements
  • White Paper
    • Goals:
      • Develop tools and processes for performance evaluations that benefit MnDOT and the Consultant Community
      • Transparency and Consistency should be included in the evaluation process
      • Include the Department of Administration’s evaluation requirements and incorporate into the process
performance evaluation improvements3
Performance Evaluation Improvements
  • Goals (Cont.)
    • Define expectations of both sides up front. Establish and define criteria by which the consultant and MnDOT will be measured/evaluated

Key points:

MnDOT and Consultant PM review performance metrics before the project begins

And Consultant will also be reviewing MnDOT Performance

consultant rating based on four categories
Consultant Rating Based on Four Categories
  • Project Management
  • Project Development
  • Deliverables
  • PM (Key Personnel)
each category has criteria scored from 1 to 5
Each Category has Criteria scored from 1 to 5

1 – Low (Does not meet expectations)

3 – Meets Expectations

5 – High (Exceeds Expectations)

mndot rating based on seven criteria
MnDOT Rating Based on Seven Criteria
  • Deliverables
  • Project Knowledge
  • Communication
  • Administration
  • Issue Resolution
  • Leadership
  • Flexibility
consequences of consistent poor ratings
Consequences of Consistent Poor Ratings
  • Ratings of 10 or less require Improvement Plans
  • Non compliance with improvement plan could affect prequalification for a work type.
performance evaluation improvements4
Performance Evaluation Improvements
  • Draft process reviewed with both MnDOT and ACEC/MN
  • New evaluation software testing and training in June 2013
  • Start using new evaluation software in July 2013
performance evaluation improvements5
Performance Evaluation Improvements
    • Purpose:Improve the processes for evaluating project performance
  • Benefits:
    • Refined process that will give useful, consistent feedback
    • Offer chance to express concerns
    • Automated (ease of use)