Chapter 8 Nonverbal Influence. Overview of nonverbal communication. Nonverbal communication is powerful 65-95% of emotional meaning is carried via nonverbal channels. When verbal and nonverbal channels contradict, people assign more weight to nonverbal cues. Nonverbal influence can be subtle
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65-95% of emotional meaning is carried via nonverbal channels.
When verbal and nonverbal channels contradict, people assign more weight to nonverbal cues.
The “Midas Touch”: Touch generally facilitates compliance gaining.
Western culture: M-time emphasizes precise schedules, promptness, time as a commodity
“time is money”
“New York minute”
“Limited Time Offer!”
“Must Act Now”
Other cultures: P-time cultures don’t value punctuality as highly, don’t emphasize precise schedules
Sioux Indians have no spoken words for “late” or “tardy”Culture and Time
Clothing and status factors promptness, time as a commodity
Which of these two people would you offer to help?