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NEIGHBOURHOOD MANAGEMENT DEVELOPMENT

NEIGHBOURHOOD MANAGEMENT DEVELOPMENT. ORGANIZATIONS’ SYSTEMS AND EMPLOYMENT. Michel BONETTI October 2006. Bit International Conference - Lisboa 2 & 4 October 2006. Laboratoire de Sociologie Urbaine Génerative. Research generative analyses of urban social processes

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NEIGHBOURHOOD MANAGEMENT DEVELOPMENT

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  1. NEIGHBOURHOOD MANAGEMENT DEVELOPMENT ORGANIZATIONS’ SYSTEMS AND EMPLOYMENT Michel BONETTIOctober 2006 Bit International Conference - Lisboa 2 & 4 October 2006

  2. Laboratoire de Sociologie Urbaine Génerative • Research • generative analyses of urban social processes • social and symbolic meaning of environment • organization analysis • residents involvement processes • project management methodologies • Consultancy for Local Authorities (Paris, Lyon, Marseille, Nantes, Toulouse, ....) • Urban renewal schemes • Neighbourhood management projects • Residents involvement

  3. « o ambiente faz parte de nós próprios »Fernando Pessoa • Meaning We build up the environment and the environment builds us up • Consequence The environment is the basis for: • identity development • social integration • organization of the society

  4. NEIGHBOURHOOD MANAGEMENT • Generativeapproach of neighbourhood social processes • Neighbourhood management efficiency • Field of activity and Employment

  5. GENERATIVE APPROACH OFNEIGHBOURHOOD SOCIAL PROCESSES

  6. Neighbourhood social processes • Social life • Conflicts • Vandalism • Delinquency

  7. Generative approach • Residents ways of life (social ,cultural and economic factors) • Urban and Architectural design • Management of housing and the environment • Housing and urban policies Socialprocesses are generated by the interactions between :

  8. NEIGHBOURHOOD SOCIAL PROCESSES RESIDENTS SPACE SOCIAL PROCESSES POLICIES MANAGEMENT

  9. NEIGHBOURHOOD MANAGEMENT EFFICIENCY

  10. ORGANIZATIONS EFFICIENCY : • Attention paid to the residents needs and claims • Permanent diagnosis of the problems • Fast interventions to solve the problems noticed • Efficiency of the decision making processes • Communication & cooperation between diverse departments

  11. MANAGEMENT AND EMPLOYEES SKILLS • Listening capacity to understand the residents demands • Relationship with the residents • Social conflicts solving • Initiative capacity to solve new problems • Development of residents social relationship

  12. DEFICIENT MANAGEMENT EFFECTS • Dirtiness and degradation of housing and its environment • Misuse of the urban lay out and public facilities • Disappearance of collective rules of behaviour • Devalorization of the neighbourhood and its inhabitants « if local authorities don’t care for the citizens, the citizens will not care for their neighbouhood and for each other »

  13. NEIGHBOURHOOD MANAGEMENT PROJECTS • GOAL : - Implementing a 3 years long projects to improve the neighbourhood management • ORGANISATION : • Creating a Steering committee involving the diverse partners • Choosing a Project manager • Creating a management team • Developing the cooperation between local authority companies • PROCESS : - Realizing a collective diagnosis of the problems involving diverse partners - Consulting the residents to know their priorities - Defining a strategy - Building up a scheme to improve the neighbourhood management - Implementing the scheme - Evaluation involving the residents each year - Adapting the scheme according to the evaluation outcome

  14. NEIGHBOURHOOD MANAGEMENT FIELD AND EMPLOYMENT

  15. A FULL RANGE OF PROFESSIONAL ACTIVITIES TO PROVIDE JOBS TO THE RESIDENTS : • Cleaning • Collect of waste • Building technical maintenance • Heating, Lift, Water and Electricity systems maintenance • Gardening • Caretakers • Social work • Community development • Education • Sport • Cultural activities

  16. Average number of employees to manage a public estate including1000 dwellings • 1 housing manager • 1 technical assistant • 10 caretakers • 5 gardeners • 2 employees for street cleaning • 2 employees for waste collecting The management of such an estate needs nearly 30 employees, among which :

  17. An innovative organization:Local associations for neighbourhood management • Goal : to train and provide jobs to residents and to improve the neighbourhood management • Types of jobs : caretakers, cleaning employees, gardeners, employees for technical repairs, etc… • Examples : • Regie de quartier in Marseille 300 employees • ARRADEP in Lyon : 400 employees

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