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Chapter 1. Managing Human Resources. HRM Practices/Functions. Human Capital. An organization’s employees, described in terms of their training, experience, judgment, intelligence, relationships, and insight Creates a sustainable competitive advantage because they are Valuable Rare

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Chapter 1

Managing Human Resources


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HRM Practices/Functions

MGMT 422 - Chapter 1


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Human Capital

  • An organization’s employees, described in terms of their training, experience, judgment, intelligence, relationships, and insight

  • Creates a sustainable competitive advantage because they are

    • Valuable

    • Rare

    • Cannot be imitated

    • No good substitutes

MGMT 422 - Chapter 1


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HR and Company Performance

MGMT 422 - Chapter 1


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HRM Practices/Functions

  • Analyzing and Designing Jobs

    • Job analysis – what does the job entail and require?

    • Job design – how should work be organized and divided?

  • Recruiting and hiring employees

    • Recruitment – how can we find the best applicants?

    • Selection – how do we assess the abilities and motivation of applicants?

MGMT 422 - Chapter 1


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HRM Practices/Functions

  • Training and Developing Employees

    • Training – ensuring employees are able to perform their current jobs most effectively

    • Development –preparing employees for career advancement and to take on new challenges

  • Managing Performance

    • Promoting excellence in our employee’s job performance

MGMT 422 - Chapter 1


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HRM Practices/Functions

  • Planning and Administering Pay and Benefits

    • Pay – ensuring our compensation is fair both internally and externally

    • Benefits – maximizing employee satisfaction while keeping costs manageable

  • Maintaining Positive Employee Relations

    • Supporting employees to help them be as productive and satisfied as possible

MGMT 422 - Chapter 1


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HRM Practices/Functions

  • Establishing and Administering Personnel Policies

    • Handling different employee situations (theft, drug-use, dress code)

  • Ensuring Compliance with Labor Laws

    • Ensuring that our HR practices are aligned with federal, state, and local laws and guidelines

MGMT 422 - Chapter 1


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HRM Practices/Functions

  • Supporting the Organization’s Strategy

    • Adding value by directly contributing to the strategic objectives of the organization

  • Human Resource Planning

    • Identifying the numbers and types of employees the organization will require in order to meet its objectives

MGMT 422 - Chapter 1


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Skills of HRM Professionals

MGMT 422 - Chapter 1



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Ethics in HRM

  • The fundamental principles of right and wrong

  • Employee Rights

    • Free consent

    • Privacy

    • Freedom on conscience

    • Freedom of speech

    • Due process

MGMT 422 - Chapter 1


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Ethics Poll

MGMT 422 - Chapter 1


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Identifying Ethical Practices

MGMT 422 - Chapter 1


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HRM as a Career

  • HRM Professionals

    • HR Generalist – A person with responsibility for performing a variety of HR activities

    • HR Specialist – A person with in-depth knowledge and expertise in a limited area of HR

  • Professional Organization

    • Society for Human Resource Management (SHRM)

    • http://shrm.org

    • Has student memberships available

MGMT 422 - Chapter 1