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Leadership in the Fiscal Crisis Robert O’Neill’s Presentation 2010 WCCMA Summer Conference

Leadership in the Fiscal Crisis Robert O’Neill’s Presentation 2010 WCCMA Summer Conference Winthrop, Washington August 20, 2010. Navigating the Fiscal Crisis: Tested Strategies for Local Leaders. Leadership in Times of Turbulence: Five Stages of Decline. Stage 1 Hubris Born of Success.

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Leadership in the Fiscal Crisis Robert O’Neill’s Presentation 2010 WCCMA Summer Conference

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  1. Leadership in the Fiscal Crisis Robert O’Neill’s Presentation 2010 WCCMA Summer Conference Winthrop, Washington August 20, 2010

  2. Navigating the Fiscal Crisis: Tested Strategies for Local Leaders

  3. Leadership in Times of Turbulence: Five Stages of Decline Stage 1 Hubris Born of Success • ** Stage 2 Undisciplined Pursuit of More Stage 3 Denial of Risk And Peril Stage 4 Grasping for Salvation Note: from “How The Mighty Fall” - Jim Collins Stage 5 Capitulation to Irrelevance or Death

  4. Leadership in Times of Turbulence: Markers for Stage 4 • A Series of Silver Bullets • Grasping For A Leader-As-Savior • Panic and Haste • Radical Change and “Revolution” With Fanfare Note: from “How The Mighty Fall” - Jim Collins

  5. Leadership in Times of Turbulence: Markers for Stage 4 (cont.) • Hype Precedes Results • Initial Upswing Followed By Disappointments • Confusion an Cynicism • Chronic Restructuring and Erosion of Financial Strength Note: from “How The Mighty Fall” - Jim Collins

  6. Leadership in Times of Turbulence: Opportunity in Crisis • The Greatest Opportunity • The New Normal • Reset Priorities • Protect Your Most Valuable Asset Note: from “The Upside of the Downturn” - Geoff Colvin

  7. Leadership in Times of Turbulence: Opportunity in Crisis (cont.) • Engage the Outside World • Reexamine Your Strategy and Business Model • Manage For Value • Create New Solutions for Customers’ New Problems Note: from “The Upside of the Downturn” - Geoff Colvin

  8. Leadership in Times of Turbulence: Opportunity in Crisis (cont.) • Price with Courage • Get Fitter Faster • Understand All Your Risks • Don’t Forget to Grow Yourself For Next Time Note: from “The Upside of the Downturn” - Geoff Colvin

  9. Who Copes Best in Hard Times? Strong Management Capacity Targeted and Flexible Spending Choices Revenue Diversity Have a Long Term Financial Plan Maintain Adequate Reserves Fees for Service Reflecting Cost of Delivery Informed Stakeholders Adaptive and Focused Organizations

  10. What is Working? Reassess Community Priorities Re-engineer Organization Fix Structural Deficits (personnel) Advance Technological Solutions Increase Revenues Partnerships Management Flexibility and Transparency

  11. What Do Transformed Governments Look Like? Anchored Around Purpose, Mission & Values Risk Tolerance Profile – Innovation Matters Understand the Brutal Facts but Focused on the Possibilities Not the Problems Engaged with all Stakeholders See a Path to a Desirable Future that others don’t Create Opportunities When Others See Obstacles

  12. Six Characteristics of Successful Government Organizations • Establish early-warning system to discern environmental trends and factors that will have impacts on strategy and timing. • React quickly to those trends and factors. • Having “migration’” strategies in place early to weather the storms of changing environments.

  13. Six Characteristics of Successful Government Organizations (cont.) • Understanding community values and making choices based on priorities. • Applying the rigor required to determine whether programs are working. • Never being satisfied with the current level of performance.

  14. Keys to Local Government Transformation • Create alternative migration paths • Understand their risk profiles • Know what success looks like • Determine the upside of stakeholders

  15. What We Know About Leadership of Organizations in Turbulent Times • Leadership Matters • We are not talking about the few people at the top • Great organizations focus on anchoring around values and attracting the right people

  16. What Distinguishes the Most Creative Executives? Discovery Skills Associating: Connect seemingly unrelated ideas. Questioning: Ask Why, Why not, What if… Observing: Scrutinize common phenomena: ex. the behavior of potential customers. Experimenting: Try out new ideas and approaches. Networking : Test ideas through a network of diverse individuals. Note: from “Harvard Business Review ” - December 2009

  17. Transformative Leaders • Pick up on subtle indicators that go unnoticed by the rest of us to forecast trends. • Look further ahead. • Know more from seeing less. • Make finer discriminations than average performers. Note: from “Talent is Overrated” - Geoff Colvin

  18. Leadership Challenges forTop Performers They want: • To be assigned to your biggest challenge • You to invest in them • Recognition High performers don’t think they have a job – they have a passion for the mission

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