slide1 l.
Download
Skip this Video
Loading SlideShow in 5 Seconds..
Introduction to MIS PowerPoint Presentation
Download Presentation
Introduction to MIS

Loading in 2 Seconds...

play fullscreen
1 / 30

Introduction to MIS - PowerPoint PPT Presentation


  • 134 Views
  • Uploaded on

Introduction to MIS. Minder Chen, Ph.D. Associate Professor Martin V. Smith School of Business and economics CSU Channel Islands Email: Minder.Chen@csuci.edu. What is MIS? . M: Management Management, Organization, Business Function, Business Process, Organization and Human Behaviors

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about 'Introduction to MIS' - meena


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
slide1

Introduction to MIS

Minder Chen, Ph.D.

Associate Professor

Martin V. Smith School of Business and economics

CSU Channel Islands

Email: Minder.Chen@csuci.edu

what is mis
What is MIS?
  • M: Management
    • Management, Organization, Business Function, Business Process, Organization and Human Behaviors
  • I: Information
    • Data, Information, Knowledge
    • Creation, Gathering, Storing, Organizing, Consolidating& Condensing, Filtering, Delivery, and Sharing of Information
  • S: System
    • General Systems Theory (GST)
    • Input-Process-Output and Storage
    • Creative Problem Solving Process
  • http://en.wikipedia.org/wiki/Management_information_system
  • http://en.wikipedia.org/wiki/Systems_thinking
  • http://en.wikipedia.org/wiki/Systems_theory
a system view of an information system
A System View of an Information System

Information System Boundary

Environments

Information Producer

Data Providers

Input

Process

Output

Data

Sources

Information

Destinations

Information Consumers

Data storage

Control

Procedure

What are the Hardware for Inputs, Outputs, Processing, and Storages?

characteristics of good information
Characteristics of Good Information

Figure 1-6 here

Information overloading

Source: Using MIS 3e

Deliver just enough accurate, relevant, and timely information to the right persons to make better decisions.

How much energy does a Google search consume?

information quality ia and categories
Information Quality (IA) and Categories

Source:

http://sloanreview.mit.edu/files/2008/12/3947-ex3-lo7.png

http://sloanreview.mit.edu/article/manage-your-information-as-a-product/

managing information as a resource
Managing Information as a Resource
  • The resources of the industrial age were tangible things that could be mined, processes, bought, sold, managed, and easily understood.
  • In the emerging post-industrial society, there is little understanding of the characteristics of information – the basic yet abstract, resource.

Harland Cleveland, "Information as Resource," The Futurist, December 1982, 34-39.

information as products services
Information as Products/Services
  • CarFax: CARFAX - Vehicle History Reports and VIN number check - http://www.carfax.com
  • Britannica:
    • http://www.britannica.com/
    • Blown to Bits: How the New Economics of Information Transforms Strategy
    • The printed version was blown away by ??? Three strikes out.
    • A comeback act?
    • Why Britannica matter? No printed version, 2010/2012.
  • Information as services
    • Google: Searching for information (Google would provide “access to the world's information in one click”)
    • Facebook: Sharing information

Source: http://www.hbr.org/products/877X/877Xp4.pdf

cd rom based encyclopedia
CD-ROM based Encyclopedia
  • Encarta, Grolier, and Compton, list for $50 to $70; usually bundled with a new PC for free.
  • Content
  • Distribution channel
  • Cost:
    • With a marginal manufacturing cost of $1.50 per copy, the CD-ROM as freebie makes good economic sense.
    • The marginal cost of Britannica, in contrast, is about $250 for production plus about $500 to $600 for the salesperson’s commission.
britannica vs wikipedia
Britannica vs. Wikipedia

Wiki vs. Wikipedia

information life cycle
Information Life Cycle

Information

Data

Decision

  • Intelligence
  • Design
  • Choice

Action

http://faculty.csuci.edu/minder.chen/MIS310/Reading/20000905cleveland.pdf

even the caveman needs knowledge to survive
Even the Caveman Needs Knowledge to Survive

The information-knowledge-wisdom hierarchy. The caveman has lots of information; he selects and organizes useful information into knowledge, but he does not achieve wisdom until he has integrated his knowledge into a whole that is more than useful than the sum of its parts.

Source: Harlan Cleveland, "Information as a Resource," The Futurist, December 1982, 34-39.

dikw information hierarchy
DIKW (Information) Hierarchy

Know why

Wisdom

Knowledge

Know how

Learning: Integration into strategic policy through experience

Information

Know what

Analysis: Application to decision making

Know nothing

Data

Observation: Description of events

Happening/Doing

Event

moving up the knowledge hierarchy
Moving Up the Knowledge Hierarchy
  • Where is the knowledge we have lost in information?
  • Where is the wisdom we have lost in knowledge?
  • Where is the life we have lost in living?

T.S. Eliot, Choruses from "The Rocks," 1934

information systems components
Information Systems Components
  • Computer
  • Server
  • PC
  • Mobile
  • Networking

Individuals, Groups, Departments, Enterprise-wide, Customers, Trading partners

System SW, Application SW

Data, Information,

Knowledge

Manual Procedures and Business Process

Source: adapted from Using MIS 3e

information as product vs by product19
Information as: Product vs. By-Product

http://sloanreview.mit.edu/article/manage-your-information-as-a-product/

http://sloanreview.mit.edu/files/2008/12/3947-ex1-lo7.png

human market money method machine material message
huMan, Market, Money, Method, Machine, Material, Message
  • Business environments
  • Market demands
  • Technology development
  • Social trends
  • Locations/Localization

Man: Human Resource, Employees

Market: Customers

People

$$$

 

Message:

Information

Money:

Accounting,

Finance,

Investment

Processes

Things

Machine:

Property, Facility, Technology

Material: Raw material, Product

Method:

Technique, Process, Project, Task

slide21
MIS
  • Management BY Information Systems
  • Management OF Information Systems

Resources

Other Resources: HR, Money, Material, etc.

Information

Information

Systems

Manages

As Products or Services

Managing Information as Resource (Inventory Information System)

Selling Information as Products (eBook)

Offering Information as Services (Facebook)

it is and im
IT, IS and IM

Competing with Information: A Manager's Guide to Creating Business Value with Information Content

the extended enterprise
The Extended Enterprise

Buy

Make/Add Value

Sell

Back

Office

Front

Office

Customers

Suppliers

E-Business: Virtual and Dynamic Enterprise

Manufacturing

Finance

Engineering

Sales

Support/Service

Marketing

Demand Chain

Supply Chain

Back Office Integration

Supply Chain Management

Customer Relationship Management

Enterprise Resource Planning

© Minder Chen, 2001-2002

a federation of information systems
A Federation of Information Systems

Customer Relationship Management (CRM)

information systems triad
Information Systems Triad

Operational

Database

Data Warehouse

Data Mart

Enterprise

Workflow

BIDSS

EIS

OLAP

Online

Analytical

Processing

OLTP

Online Transaction

Processing

Business

Process

Workflow

Data

Information

Messaging Systems

Knowledge

Workflow, Collaboration, Groupware

information systems
Information Systems
  • Transaction Processing System
    • Online transaction processing system (OLTP)
    • Batch, Online, real-time
  • Management support system
    • Decision support system (DSS), Executive information system (EIS), Digital Dashboard
    • Data warehouse, Business intelligence (BI)
  • Units involved
    • Individual, group, and departmental, enterprise-wide, inter-organizational information, social network system
  • Strategic Information Systems
  • IT Platforms
    • Traditional desktop/client-server application
    • Web-based applications (Electronic Commerce)
    • Mobile applications
cobit s information criteria i
COBIT’s Information Criteria (I)
  • Effectiveness deals with information being relevant and pertinent to the business process as well as being delivered in a timely, correct, consistent and usable manner.
  • Efficiency concerns the provision of information through the optimal (most productive and economical) use of resources.
  • Confidentiality concerns the protection of sensitive information from unauthorized disclosure. (Sony PlayStation Network hacked)
  • Integrity relates to the accuracy and completeness of information as well as to its validity in accordance with business values and expectations.
cobit s information criteria ii
COBIT’s Information Criteria (II)
  • Availability relates to information being available when required by the business process now and in the future. It also concerns the safeguarding of necessary resources and associated capabilities.
  • Compliance deals with complying with the laws, regulations and contractual arrangements to which the business process is subject, i.e., externally imposed business criteria as well as internal policies. (Sarbanes–Oxley Act)
  • Reliability relates to the provision of appropriate information for management to operate the entity and exercise its fiduciary and governance responsibilities.
exercise 20 minute break and 5 minute presentation
Exercise – 20-minute break and 5-minute presentation
  • Describe your background and experiences
    • Company name and the industry it belongs to
    • Position and general responsibility
    • Three major decisions
  • Pick the most important decision involved in this position and find out the following:
    • Characteristic of the decision: Operational vs. Strategic; Structured vs. Unstructured; Routine vs. Non-routine
    • What information is current used to support the decision
    • What kind of source data should be collected to generate the information needed
    • Under which task is this decision performed
    • What is the broader business process that this task belongs.
  • What additional improvements can be made from the perspectives of information systems and decision making