Introduction to MIS. Minder Chen, Ph.D. Associate Professor Martin V. Smith School of Business and economics CSU Channel Islands Email: Minder.Chen@csuci.edu. What is MIS? . M: Management Management, Organization, Business Function, Business Process, Organization and Human Behaviors
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Minder Chen, Ph.D.
Martin V. Smith School of Business and economics
CSU Channel Islands
Information System Boundary
What are the Hardware for Inputs, Outputs, Processing, and Storages?
Figure 1-6 here
Source: Using MIS 3e
Deliver just enough accurate, relevant, and timely information to the right persons to make better decisions.
How much energy does a Google search consume?
Harland Cleveland, "Information as Resource," The Futurist, December 1982, 34-39.
Wiki vs. Wikipedia
The information-knowledge-wisdom hierarchy. The caveman has lots of information; he selects and organizes useful information into knowledge, but he does not achieve wisdom until he has integrated his knowledge into a whole that is more than useful than the sum of its parts.
Source: Harlan Cleveland, "Information as a Resource," The Futurist, December 1982, 34-39.
Learning: Integration into strategic policy through experience
Analysis: Application to decision making
Observation: Description of events
T.S. Eliot, Choruses from "The Rocks," 1934
Individuals, Groups, Departments, Enterprise-wide, Customers, Trading partners
System SW, Application SW
Manual Procedures and Business Process
Source: adapted from Using MIS 3e
Man: Human Resource, Employees
Property, Facility, Technology
Material: Raw material, Product
Technique, Process, Project, Task
Other Resources: HR, Money, Material, etc.
As Products or Services
Managing Information as Resource (Inventory Information System)
Selling Information as Products (eBook)
Offering Information as Services (Facebook)
Competing with Information: A Manager's Guide to Creating Business Value with Information Content
E-Business: Virtual and Dynamic Enterprise
Back Office Integration
Supply Chain Management
Customer Relationship Management
Enterprise Resource Planning
© Minder Chen, 2001-2002
Customer Relationship Management (CRM)
Workflow, Collaboration, Groupware