Introduction to MIS. Minder Chen, Ph.D. Associate Professor Martin V. Smith School of Business and economics CSU Channel Islands Email: Minder.Chen@csuci.edu. What is MIS? . M: Management Management, Organization, Business Function, Business Process, Organization and Human Behaviors
Minder Chen, Ph.D.
Martin V. Smith School of Business and economics
CSU Channel Islands
Information System Boundary
What are the Hardware for Inputs, Outputs, Processing, and Storages?
Figure 1-6 here
Source: Using MIS 3e
Deliver just enough accurate, relevant, and timely information to the right persons to make better decisions.
How much energy does a Google search consume?
Harland Cleveland, "Information as Resource," The Futurist, December 1982, 34-39.
Wiki vs. Wikipedia
The information-knowledge-wisdom hierarchy. The caveman has lots of information; he selects and organizes useful information into knowledge, but he does not achieve wisdom until he has integrated his knowledge into a whole that is more than useful than the sum of its parts.
Source: Harlan Cleveland, "Information as a Resource," The Futurist, December 1982, 34-39.
Learning: Integration into strategic policy through experience
Analysis: Application to decision making
Observation: Description of events
T.S. Eliot, Choruses from "The Rocks," 1934
Individuals, Groups, Departments, Enterprise-wide, Customers, Trading partners
System SW, Application SW
Manual Procedures and Business Process
Source: adapted from Using MIS 3e
Man: Human Resource, Employees
Property, Facility, Technology
Material: Raw material, Product
Technique, Process, Project, Task
Other Resources: HR, Money, Material, etc.
As Products or Services
Managing Information as Resource (Inventory Information System)
Selling Information as Products (eBook)
Offering Information as Services (Facebook)
Competing with Information: A Manager's Guide to Creating Business Value with Information Content
E-Business: Virtual and Dynamic Enterprise
Back Office Integration
Supply Chain Management
Customer Relationship Management
Enterprise Resource Planning
© Minder Chen, 2001-2002
Customer Relationship Management (CRM)
Workflow, Collaboration, Groupware