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Tower Hamlets College
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  1. Tower Hamlets College ILQ – Working Together Philip Elliott – Head of ILQ Martin Compton – ILT Coordinator JISC RSC for London Staff Development Forum 8th December 2005

  2. College background & stats

  3. London Borough of Tower Hamlets • 11% rate of unemployment • 53% live in social housing • 29% live in overcrowded homes • 48% are from ethnic minority groups • 62% of children are eligible for free school dinners Social Deprivation… The Borough of Tower Hamlets scores high on all indicators

  4. Our Students • Over 9000 Students • 85% are from ethnic minorities, 46% Bangladeshi • 42% are Male, 58% are Female • 75% are Adult Learners (19+)22% 16-18 Year Olds • 3% are under 16 • 77% live locally • 39% arrive with no or very low qualifications <level1

  5. Inspection results… Key strengths • Outstanding support for students • Outstanding educational and social inclusion, which successfully widens participation • Outstanding leadership and management

  6. The rest… • Good provision in many curriculum areas, 80% good or outstanding (all areas graded 1 – 3) • Outstanding provision in maths and literacy & numeracy • Excellent educational, business and community partnerships

  7. ILQ… the history In the beginning there was staff development, ILT, teacher training and media and internet services. All under different managers. And no-one for quality. Now? One team, one manager, one ethos.

  8. ILQ structure • FT Posts • Philip Elliott Manager • Ron Mitchell ILT Coordinator • Pat Kruse Staff development administrator • Steve Jones Media and Internet services coordinator • Richard Ward Media and Internet services technician • Susi Hejdeman Media and Internet services coordinator • Frank Wall Media and Internet services technician • Fractional Posts • Jane Crozier (0.8) Teacher Training coordinator • Marie Hartley (0.4) Quality administrator • Vic Bennett (0.5) Staff development trainer • Mark Winter (0.5) ILQ trainer/coordinator • Martin Compton (0.5) ILQ trainer/coordinator • Robin Richardson (0.2) Assessor and verifier award trainer and coordinator

  9. How we work… Based within the same room (an open plan office) adjacent to our Development Suite, the team work closely both geographically and professionally Policies – ILQ produce: Mission statement – service charter SAR Staff development plan ILT strategy Operating plan Headline pages Annual report

  10. How ILQ helped get the result and more importantly, support teaching and learning… Some of our work includes… • ILQ Development Plan and strategy derived from whole college ILT strategy • Headline pages for all aspects of ILQ work • Internal Quality Reviews

  11. And so on… • Peer and managers observations inc. LELOP • CIS Superusers • 5 annual x-college staff development days. Over 150 sessions attended by over 500 staff. Over 500 sessions managed online since 2002

  12. Curweb and staff development • click here

  13. How we use ILT to manage staff development activity

  14. Session details…

  15. Monitoring attendance…

  16. Sharing good practice event Just a selection (see pack for full details) All Staff • Art of Assertiveness • Communication Tactics for the deaf • Disability Discrimination Act • From Battleground to Playground – dealing with conflict and confrontation • Getting Risk Assessment Right in Community and Workplace Venues • Getting Skills for Life • Customer Care using Role Play for security staff • Dealing Effectively with Difficult People for support staff

  17. Where are we now? • One team working together to create a seamless approach to quality, staff development, media and internet services, ILT and teacher training New initiatives: • TALWILT • The Observation of Teaching and Learning • Teachers Toolkit • Mentoring

  18. ILQ/ILT Developments

  19. Key factors in our evolution • What wasn’t working ? • Training by and within departments • ECDL (effective?) • Only limited ‘everyday’ support from IT services • Plus! • IWB (and other bits of kit) paradigm shift

  20. Making a direct link between Staff dev, T & L and ILT • ILT staff development days • ILT leaders and projects • ‘At your elbow’ and ‘Bitesize’ + conventional methods- co-ordinated by ILQ • Online booking and tracking • Resources & Development Suites • TALWILT

  21. Curweb- online SD booking and tracking • Curriculum Intranet www.tower.ac.uk/curweb(built in house – case study on Ferl) • Online Staff Development systemThis is not public access but screenshot and case study available on FERL http://ferl.becta.org.uk/display.cfm?resID=4393

  22. Additional agents of change… • Training by and within departments and one off staff dev days traditional backbone of development in ILT and other areas. • ECDL (effective?) • Only limited ‘everyday’ support from IT services • IWB paradigm shift

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  24. Resources (facilities) • Development Suite *Alongside ILQ workroom • PDC (Arbour – Basic Skills) • 3 conference rooms & lecture theatre • Promethean Activ Boards x 70Permanent installations with fixed PCs and DVD/Video/Amplified Audio in locked cabinets • ILT enabled classrooms 4-6 PCs • Wireless/Mobile laptop kits • PDA registration system

  25. Teaching and Learning with ILT TALWILT • Relevant to T & L (i.e. not ECDL) • Certificated • Candidates able to work from own starting point • Flexible delivery options • Generates income (approx £268 per achievement)

  26. TALWILT • 12 week linear course • 3 week ‘kick start’ + distance support • One to one/ small group kick start + at the elbow support • 1 day taster/ kick start with options • Working on full distance course • ‘Outsiders’ i.e. fee payers welcome • Marketing, enrolment etc. sustained by ILQ

  27. Alternatives to in-house courses • FPP, with JEB accreditation http://ferl.becta.org.uk/display.cfm?page=403 • JISC Learning Journey • http://www.gravity-outlaws.co.uk/jisc/ • Netskills accreditation http://www.netskills.ac.uk/ • ITQ  http://www.e-skills.com/cgi-bin/wms.pl/556 • ELNET http://www.elnet.org.uk/project_materials/

  28. Infrastructure • 1600 client computers (1300 desktops, 300 laptops) • 50 servers • Gigabit backbone, Fast Ethernet to desktops, almost complete wireless coverage • 1.5TB Storage Area Network • Windows 2003 throughout, Exchange 2003 for email

  29. Infrastructure • MLE Portal implementation • Clustered SQL database • Network Load Balanced proxy servers • Network Load Balanced Share Point Portal Servers • Email to students • Clustering of Exchange Server • Borough computers allowed VPN connections from libraries in order to access our materials (Idea Stores) • Further wireless coverage

  30. Resources (people/groups) • SMT (with direct ILT/ILQ involvement) • Principal • Director of Quality & Student Advocacy • Director of IT Services • Interactive Learning & Quality (ILQ) • Head of Quality & Professional Development + Teacher Training • ILT Coordinator • ILT Project Coordinators (.5) x2 • Staff trainer .5 • ILQ Administrators x 2 • Media & Internet Services Team x3 • ILT Leaders x 14 - Now ILQ Projects

  31. See also… • London Onlinewww.talent.ac.uk/londononline Magical MethodsReport on RSC site: http://www.rsc-london.ac.uk/events/event_reports/magical%20meths%20feedback/magmethodseventreport30-01-04.htmFull resources on curweb: http://www.tower.ac.uk/curweb/ILT/Resourcesdetail.asp?DocID=1680

  32. London Online • 20 weeks duration • 10 x 3hr course sessions (30hrs) • Additional 30hrs development • 2 trainers – THC & Candi • 12 traineesCandiSouthwarkSouth ThamesMary WardWestminsterTHC • www.talent.ac.uk/londononline