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What is PCS of WNY?. Person Centered Services of Western New York (PCSWNY) is a collaborative organization established by a group of local nonprofit service providers for people with developmental disabilities.

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What is PCS of WNY?

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what is pcs of wny
What is PCS of WNY?
  • Person Centered Services of Western New York (PCSWNY) is a collaborative organization established by a group of local nonprofit service providers for people with developmental disabilities.
  • PCSWNY was established to respond to New York State’s People First Waiver program.
  • Comprised of ten developmental disabilities agencies throughout Buffalo, Rochester, and Finger Lakes working together to build a stronger and sustainable healthcare & service environment for the individuals and families we serve.
pcs of wny board members
PCS of WNYBoard Members


  • Aspire of WNY, Inc.
  • Cantalician Center for Learning Inc.
  • Community Services for Developmentally Disabled Inc.
  • People Inc.
  • Suburban Adult Services Inc.


  • Heritage Christian Services Inc.
  • Hillside Family of Agencies
  • Holy Childhood
  • Lifetime Assistance Inc.

Finger Lakes

  • Pathways, Inc.
people first waiver
People First Waiver
  • The People First Waiver will allow OPWDD to craft a new, more efficient system design that will protect the health and safety of all individuals while increasing the effectiveness and sustainability of supports and services for future generations.
  • New design will provide managed care through the establishment of managed care organizations called DISCO’s.
  • Why Managed Care?
what is a disco
What is a DISCO?
  • Developmental Disabilities Individualized Support and Care Coordination Organization (DISCO)
  • The DISCO will function as a fiscal intermediary and service delivery network providing comprehensive Care Coordination to individuals with disabilities and their families.
  • DISCOs will be equipped to serve individuals with all levels of need by providing supports and services directly or indirectly through sub-contracts with provider agencies.
coordinated assessment system
Coordinated Assessment System
  • Universal Assessment Tool - interRAI Assessment Suite
    • Consists of 16 separate “domains”
    • Each domain will contain specific items
    • Items will identify information to be gathered
  • Assessments will be conducted by trained specialists employed by the State.
  • Assessments will be person-centered and involve individuals, family, staff, clinical team, records, and observations.
  • Assessment Supplements
coordinated assessment system1
Coordinated Assessment System

The purpose of the new assessment system is to help identify opportunities for greater integration and independence based on strengths, needs, and individual interests.

pcs of wny intent
PCS of WNY Intent
  • A Gateway to Choice…
  • The future DD service system will be driven by mission-based, experienced service providers, using a network of providers that embrace a person-centered philosophy and maximize efficiencies while protecting what is unique and important to serving people with developmental disabilities.
mission and vision
Mission and Vision


Person-Centered Services of Western New York is applying to be one of the first Developmental Disabilities Individual Support & Care Coordination Organizations (DISCO) in New York State and the first serving the 17 counties of Region 1.


All individuals in Region 1 with developmental and/or intellectual disabilities will have access to the residential and direct services they require - including care coordination, mental health and physical health – and the greatest possible choice of quality providers.

guiding principles for agency participants
Guiding Principles for Agency Participants
  • Maintain respect for the identity and continuity of all agency participants while working together toward the best possible regional approach.
  • Preserve respect for the values and principles of our various network providers.
  • Uphold confidentiality while maintaining openness to sharing of information that is necessary for moving forward in a collaborative manner.
guiding principles for service delivery
Guiding Principles for Service Delivery
  • Ensure that the individuals who are receiving and/or needing services in the forefront of our planning
        • Better outcomes
        • Better supports
        • Person-centered
  • Seek inclusion and diversity in governance and networks along with the capacity to support the entire region.
  • Understand that participating agencies will be moving forward with other options within the DISCO environment
advantages of pcs of wny
Advantages of PCS of WNY
  • Geographic distribution – across 17 Region 1 counties
  • Established networks and relationships of the founding members
  • Combined service portfolio of founding agencies
  • Two Compass agencies (Heritage Christian Services, People Inc.)
  • Senior and housing services
  • Prepared to be an early adopter; we can move as fast as OPWDD requires
next steps
Next Steps
  • Network Development
    • DD Agencies
    • Other Providers
  • Education
  • Pilot DISCO Application
contact information
Contact Information

Sara Randolph

Director of Business Development


Tess Fraser

Director of Marketing