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The Components of the Decisional Process • The decident (s) • The decisional alternatives • The decisional criterias • The evaluation criterias • Business Environment • The consequences • The objectives
The steps of the decisional process • Recognizing and defining the situation • Identifying alternatives • Evaluating alternatives • Selecting the best alternative (THE DECISION) • Implementing the chosen alternative • Follow-up and evaluation
Decisional Models • The Classical Model • The Administrative Model
Types of decision (1) Decision-Making Frecquency : • Programmed Decisions • Nonprogrammed Decisions Decision-Making Conditions: • Decision Making Under Certainty • Decision Making Under Risk • Decision Making Under Uncertainty Decision-Making Time Horizons : • Strategic Decision • Tactical Decision • Operational Decision
Types of decision (2) Decision-Maker Number: • Individual Decisions • Group Decisions - Interacting Groups (brainstorming) - Delphi Groups - Nominal Groups Decision-Making Level: • Centralised Decisions • Decentralised Decisions