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Computing & Technology Support Helpdesk 616 331-2101 helpdesk@gvsu

Computing & Technology Support Helpdesk 616 331-2101 helpdesk@gvsu.edu. Sherry Barricklow. Graduate Student Orientation. GVSU network user ID Help Resources Blackboard Banner (Student Information System) Pronto. Network Student Username. If you do not know your network ID and/or password

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Computing & Technology Support Helpdesk 616 331-2101 helpdesk@gvsu

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  1. Computing & Technology SupportHelpdesk 616 331-2101helpdesk@gvsu.edu Sherry Barricklow Helpdesk 616 331-2101

  2. Graduate Student Orientation • GVSU network user ID • Help Resources • Blackboard • Banner (Student Information System) • Pronto Helpdesk 616 331-2101

  3. Network Student Username • If you do not know your network ID and/or password • Or • If you want to change your password • Come to DeVos 115A before you leave Today. Helpdesk 616 331-2101

  4. Network Login Blackboard Student Google Email 500 Mb of Network space Access to Network storage from home Library Web page space www2.gvsu.edu/~username Banner Register for classes Pay bills Get class schedules Update mailing address Logins and Passwords Helpdesk 616 331-2101

  5. To access your Private data storage area [N: drive] from Off Campushttps://vpn.student.gvsu.edu Helpdesk 616 331-2101

  6. Wireless Configuration: Information Technology now offers encrypted wifi Internet access. • The name of the wireless network SSID for encrypted student access is SGVSTUDENT with a pass phrase of     studentsecure • If your computer does not support encrypted wireless access, you may use GVSTUDENT as the new SSID.  No pass phrase required.  • Using the encrypted access is the preferred.  Helpdesk 616 331-2101

  7. Student Email http:// www.mail.gvsu.edu

  8. http:// www.mail.gvsu.edu Helpdesk 616 331-2101

  9. GVSU Email • Records sends all electronic information to your GVSU Email • Blackboard sends all email to your GVSU Email • Please note: If you forward your email to another account you are responsible to make sure it is received. Helpdesk 616 331-2101

  10. Blackboardhttp://mybb.gvsu.edu (no www) Helpdesk 616 331-2101

  11. http://mybb.gvsu.edu Network user ID Helpdesk 616 331-2101

  12. Blackboard Help Documents for GVSU Students http://www.gvsu.edu/it/bb CTRL CLICK Help Helpdesk 616 331-2101

  13. Help With Blackboard Helpdesk 616 331-2101

  14. Wimba Pronto • Wimba Pronto is a voice and text instant messaging platform. • It can be used for office hours • Students and faculty are automatically connected by your classes. • Students (and faculty) can share applications and collaborate on work together. • You do not need to exchange phone numbers to communicate with members of your courses. Helpdesk 616 331-2101

  15. To get Pronto • In Blackboard on the left, click Get Pronto • Note the suggested user name • Create your UNIQUE password • You will receive an email to follow for the program download Helpdesk 616 331-2101

  16. Pronto Application Sharing Voice Communication White Board Video Excellent for student study groups and online office hours Helpdesk 616 331-2101

  17. Bannerhttps://mybanner.gvsu.edu/ Helpdesk 616 331-2101

  18. http://www.gvsu.edu/it Helpdesk 616 331-2101

  19. Before you leave tonight • Log into the network in DeVos 115A • Explore: • Blackboard http://bb.gvsu.edu/ • Look for the Graduate Student organization • Email http://www.mail.gvsu.edu/ • IT web site http://www.gvsu.edu/it/ • If you can not log in, contact the Registrar's Office at (616) 331-3327 during business hours Helpdesk 616 331-2101

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