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Historical context

Explore the historical context and challenges leading up to Lisbon 2000, the definition of e-government, the role of the public sector, and the central element of the e-Europe 2005 action plan. Learn about the expectations, challenges, and lessons learnt in e-government adoption, including the push for a user-centric approach, organizational change, and overcoming resistance to change. Discover how political leadership, interoperability, and trust play crucial roles in boosting competitiveness and improving quality of life. Dive into the CoBrA recommendations for developing a sustainable model for modernizing public administration and enhancing public value.

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Historical context

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  1. Historical context • Leading up to Lisbon 2000 • E-government defined • Role of the public sector in Europe • Central element of the e-Europe 2005 action plan • Expectations set high • Challenges facing government

  2. E-Government Adoption

  3. Challenges Foreseen 2000 • User centric • Cross departments and levels • Organizational change • Re think ways of working • Resistance to change • Pay off period • Trust • Digital divide • Interoperability • Political leadership

  4. Quality of Life

  5. Boosting competitiveness

  6. Cooperation

  7. Reality sets in – Ireland • G to B services slow take up / e-commerc • Slow Broadband penetration / ADSL costs • Use of ICT in schools • ICT training at work • Socially disadvantaged • Internet penetration in households

  8. Lessons Learnt • Inclusive access • Trust and confidence • Better use of public sector information • Public procurement • Pan European Services • Interoperability • Organizational change

  9. 2005 – 2010 Develop a sustainable model for modernizing public administration “CoBrA recommendations” • General • Citizen centric • People, organisation, institutions V technology • Policy • Interoperability • Once only data • Implementation • Diffusion of best practices • Shared resources • Transformation • Public value • Political leadership • Financing • Ease of access to EU funding

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