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Outsourcing is NOT a Four Letter Word: Services from the Clearinghouse. Pam Gilligan, Director, Northeast Region. PA BUG - October 27, 2003. Created in 1993 as an independent, non-profit association to simplify the student enrollment verification process to the student loan industry.

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outsourcing is not a four letter word services from the clearinghouse

Outsourcing is NOT a Four Letter Word: Services from the Clearinghouse

Pam Gilligan,

Director, Northeast Region

PA BUG - October 27, 2003

about the clearinghouse
Created in 1993 as an independent, non-profit association to simplify the student enrollment verification process to the student loan industry.

Managed by a 18-member Board, broadly representing higher education and financial aid providers (NASFAA, NCHELP, AACRAO).

Recently changed name to National Student Clearinghouse to emphasize that scope of services extends beyond original student loan function.

About the Clearinghouse

NATIONAL STUDENT CLEARINGHOUSE

clearinghouse mission
To serve as a central repository and single point of contact for the collection and timely exchange of accurate, comprehensive post-secondary student information.Clearinghouse Mission

NATIONAL STUDENT CLEARINGHOUSE

clearinghouse database overview
Based upon loan related verification process

Successful, 10-year-old process

Over 2,750 institutions participating

Over 91% of U.S. enrollment (16 million students)

60 million historical records

ClearinghouseDatabase Overview

NATIONAL STUDENT CLEARINGHOUSE

benefits
No charge to institutions

NSLDS SSCRs are done by Clearinghouse

Paper deferment forms are sent to Clearinghouse for processing

Reduces technical defaults

Interface exists in Banner system

Benefits

NATIONAL STUDENT CLEARINGHOUSE

clearinghouse optional services
EnrollmentVerify

To credit card, health insurance, housing, computer,

travel providers, etc.

DegreeVerify

To employers, agencies, search firms

EnrollmentSearch

Track your prospective, current, former students now enrolled in other institutions

Clearinghouse Optional Services

NATIONAL STUDENT CLEARINGHOUSE

old verification process registrar perspective
Receive phone calls/fax requests

Non-standard formats

Usually interrupt normal workflow

May require manual processing

Generates expense

Old Verification Process -Registrar Perspective

NATIONAL STUDENT CLEARINGHOUSE

old verification process requestor perspective
Labor intensive

Time-consuming & expensive

Often hire/transact without verification

Fraudulent degree/enrollment claims

Some alumni disadvantaged

Old Verification Process -Requestor Perspective

NATIONAL STUDENT CLEARINGHOUSE

new process clearinghouse verifications
One place to report/inquire

Standardized data formats

Fast, easy, reliable

Available 24 x 7 on the Web

Confidential

Economical

New Process:Clearinghouse Verifications

NATIONAL STUDENT CLEARINGHOUSE

why use clearinghouse for enrollmentverify and degreeverify
Reduce workload and staff interruptions

Expand service to students/alumni

No add’l programming (EnrollmentVerify)

Combat credentials fraud (DegreeVerify)

No charge to institutions

Generate revenue (DegreeVerify)

Completion of paper Perkins & private loan deferments free of charge (EnrollmentVerify)

Proven track record

Why Use Clearinghouse for EnrollmentVerify and DegreeVerify?

NATIONAL STUDENT CLEARINGHOUSE

slide11

EnrollmentVerify

Credit Cards

Health Insurance

Service/Product

Suppliers

NATIONAL STUDENT CLEARINGHOUSE

degreeverify
DegreeVerify

NATIONAL STUDENT CLEARINGHOUSE

slide14

DegreeVerify Participation

# of Schools

Over 500 DegreeVerify schools participating…

service features
24 x 7 availability via Web

Password-protected + Public sites

Over 2200 employment agencies, search firms, background screening firms & employers obtaining degree verifications

Cost = $2.00 - $6.50

Institutions may mark up DegreeVerify

Currently, free service available to small employers

Software interface for DegreeVerify available

Service Features

NATIONAL STUDENT CLEARINGHOUSE

getting started
Getting Started
  • DegreeVerify
  • Sign agreement
  • Program computer
  • (shrdegv.pc)
  • Transmit files
  • Refer requestors
  • EnrollmentVerify
  • Sign amendment
  • Refer requestors

NATIONAL STUDENT CLEARINGHOUSE

additional features
Additional Features
  • EnrollmentVerify
  • Enrollment Verification Certificate (EVC)

DegreeVerify - Refer all your DV Requestors

•Free Student Self Service EVC

•Free DegreeVerify use by:

• Human Resources Office Staff

• Admissions Office Staff

NATIONAL STUDENT CLEARINGHOUSE

slide36

EnrollmentSearch

NATIONAL STUDENT CLEARINGHOUSE

how it works
Identify cohort of students by name and DOB, ftp to Clearinghouse.How it works…

Clearinghouse responds with school of

subsequent enrollment, enrollment status

and dates of attendance, etc.

NATIONAL STUDENT CLEARINGHOUSE

what does it contain
Names of students and alumni

SSNs

Post-secondary institutions attended

Dates of attendance

Enrollment and graduation statuses

Degrees

Major courses of study

What Does It Contain?

NATIONAL STUDENT CLEARINGHOUSE

two methods of inquiry
Two Methodsof Inquiry

Batch Data File Exchanges

On-line Inquiry

NATIONAL STUDENT CLEARINGHOUSE

enrollmentsearch
Institutional Research

Presidents

Registrars

Admissions

Enrollment Management

Financial Aid and Loan Collection

Trio Program managers

EnrollmentSearch

Benefits College officials from

different departments:

NATIONAL STUDENT CLEARINGHOUSE

enrollmentsearch institutional research
IPEDS Graduation Rate Survey

Increase “success” rate (graduation and transfer-out)

Studies of subsequent enrollment

Improve retention strategy

Outreach program participants (TRIO, etc.)

EnrollmentSearch - Institutional Research

NATIONAL STUDENT CLEARINGHOUSE

enrollmentsearch admissions enrollment management
Verify prior enrollments for transfer applicants

Verify subsequent enrollments for admitted students who decline offers

Verify subsequent enrollments for applicants denied admission

Enhance recruiting strategy

EnrollmentSearch –Admissions/Enrollment Management

NATIONAL STUDENT CLEARINGHOUSE

enrollmentsearch financial aid loan collection
Verify current enrollments of graduated/transferred Perkins borrowers

Verify cohort default rates

Verify parent/sibling enrollments

EnrollmentSearch -Financial Aid/Loan Collection

NATIONAL STUDENT CLEARINGHOUSE

ferpa consideration
EnrollmentSearch is compliant per U.S. Dept. of Ed, August 2, 1999

Student FERPA blocks honored, as required

Only directory information is disclosed, where required

FERPA Consideration

NATIONAL STUDENT CLEARINGHOUSE

eligibility
All Clearinghouse schools in “good standing”

Sign participation agreement

Submit annual subscription payment

Begin use

Eligibility

NATIONAL STUDENT CLEARINGHOUSE

slide46

Contact Information

Northeastern Regional Office:

Pam Gilligan

46 North Street

Norfolk, MA 02056

Ph: (508) 541-8057

Fax: (508) 541-8007

gilligan@studentclearinghouse.org

Main Office:

13454 Sunrise Valley Drive,

Suite 300

Herndon, VA 20171-3242

Main phone: (703) 742-7791

Fax: (703) 742-7792

www.studentclearinghouse.org

NATIONAL STUDENT CLEARINGHOUSE