The 7 ½ k ey non-technical skills for international credit professionals!. Angus Farr. 1. Networking. Broadly. Thinking about what to do: Before During After. In particular. Building rapport – ‘3-step’ questions: Situational Personal Business. 2. Presenting. Broadly.
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Thinking about what to do:
Building rapport – ‘3-step’ questions:
Managing the five key elements:
Dealing with awkward questions:
Understanding a little about:
Understanding the importance of:
Body language should be:
Develop a ‘toolkit’:
Growth (Ansoff) matrix
Understand why ‘performance gaps’ emerge in the first place:
Training and development
Feedback and expectations