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Global Best Practice in Player Authentication & Validation

Global Best Practice in Player Authentication & Validation. Phillip Ryan Chief Executive Officer Responsible Gaming Networks Pty Ltd Melbourne, Australia 2010 CANADIAN GAMING SUMMIT, CALGARY, CANADA. Topics. New drivers for player authentication & validation The old technologies

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Global Best Practice in Player Authentication & Validation

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  1. Global Best Practice inPlayer Authentication & Validation Phillip Ryan Chief Executive Officer Responsible Gaming Networks Pty Ltd Melbourne, Australia 2010 CANADIAN GAMING SUMMIT, CALGARY, CANADA

  2. Topics • New drivers for player authentication & validation • The old technologies • The new technology • Advantages of new technology for players & operators • Live Demonstration • Industry expansion opportunity RESPONSIBLE GAMING NETWORKS

  3. New Drivers of Player Authentication • Self-exclusion class actions: • Financial costs • Reputation costs RESPONSIBLE GAMING NETWORKS

  4. New Drivers of Player Authentication • Self-exclusion class actions: • Financial costs • Reputation costs • Underage gambling risks. RESPONSIBLE GAMING NETWORKS

  5. New Drivers of Player Authentication • Self-exclusion class actions: • Financial costs • Reputation costs • Underage gambling risks. • Global movement towards venue player pre-commitment: • Loss limit setting by individual players • Nova Scotia, Norway, Singapore, Australia RESPONSIBLE GAMING NETWORKS

  6. New Drivers of Player Authentication • Self-exclusion class actions: • Financial costs • Reputation costs • Underage gambling risks. • Global movement towards venue player pre-commitment: • Loss limit setting by individual players • Nova Scotia, Norway, Singapore, Australia • Player exploitation of loyalty schemes. RESPONSIBLE GAMING NETWORKS

  7. New Drivers of Player Authentication • Self-exclusion class actions: • Financial costs • Reputation costs • Underage gambling risks. • Global movement towards venue player pre-commitment: • Loss limit setting by individual players • Nova Scotia, Norway, Singapore, Australia • Player exploitation of loyalty schemes. • Legalisation of internet gambling: • Need to stop underage gambling, provide effective self exclusion, residency and pre-commitment across multiple suppliers/accounts RESPONSIBLE GAMING NETWORKS

  8. Player ID Device Technologies • Plastic cards • Smart cards RESPONSIBLE GAMING NETWORKS

  9. Player ID Device Technologies • Plastic cards • Smart cards • USB biometric flash drive keys RESPONSIBLE GAMING NETWORKS

  10. Limitations of plastic cards with PIN Cards have very low storage capacity (<1 k) Cards & PINs can be swapped between gamblers Cards can be easily illegally copied/skimmed Cards require additional card reader expense Cards operate on different proprietary standards Limits functionality to a single gambling network Old Technologies RESPONSIBLE GAMING NETWORKS

  11. The Nova Scotia Findings • International Gaming Institute, University of Nevada: • Players “beat” the system – via card sharing • 37% of panelists shared cards. • Card sharing occurred for periods up to one week at a time. • Card sharing correlated to PGSI score (i.e. PGs shared the most). RESPONSIBLE GAMING NETWORKS

  12. The Nova Scotia Findings • International Gaming Institute, University of Nevada: • Players “beat” the system – via card sharing • 37% of panelists shared cards. • Card sharing occurred for periods up to one week at a time. • Card sharing correlated to PGSI score (i.e. PGs shared the most). • “Should pursue measures to address this specific problem” • Biometric ID solution required (fingerprint, facial etc) RESPONSIBLE GAMING NETWORKS

  13. New Technology Solutions • Biometrics • Unique characteristics of every human being. • Eyes, fingers, voice, handwriting etc • Cannot be easily exchanged between humans • Most developed biometric is fingerprints • Developed by FBI in 1920’s • Recognized and accepted globally • Lowest cost biometric • New technologies have digitized fingerprint biometrics RESPONSIBLE GAMING NETWORKS

  14. Biometric & USB Gaming Standards • Regulators - Nevada Gaming Commission • Biometric technical standards established for gambling • “Mobile Gaming System Policies” • May 2006 • Two Factor authentication (device & biometrics) for player ID • Established standards for: • Cryptographic protocols • Encryption algorithms • Machine Manufacturers - Gaming Standards Association • USB now adopted as Gaming Device Standard – GDS – for all slot machines globally. RESPONSIBLE GAMING NETWORKS

  15. Fingerprint Biometrics RESPONSIBLE GAMING NETWORKS

  16. Fingerprint Biometrics RESPONSIBLE GAMING NETWORKS

  17. USB biometric flash drive key RESPONSIBLE GAMING NETWORKS

  18. USB biometric flash drive key • Electronic Key – unique for each player • Biometric identification of owner • Eliminates sharing of ID amongst players • On-board fingerprint scanner & storage (1:1) • No central storage of player biometrics RESPONSIBLE GAMING NETWORKS

  19. USB biometric flash drive key • Electronic Key – unique for each player • Biometric identification of owner • Eliminates sharing of ID amongst players • On-board fingerprint scanner & storage (1:1) • No central storage of player biometrics • Plug-and-Play Device – no batteries • Connects directly into all USB outlets • Eliminates need for a card reader • On board microprocessor = multi-venue RESPONSIBLE GAMING NETWORKS

  20. USB biometric flash drive key • Electronic Key – unique for each player • Biometric identification of owner • Eliminates sharing of ID amongst players • On-board fingerprint scanner & storage (1:1) • No central storage of player biometrics • Plug-and-Play Device – no batteries • Connects directly into all USB outlets • Eliminates need for a card reader • On board microprocessor = multi-venue • Massive storage capacity (256 Gigabytes) • Coverage across multiple gambling operators • Coverage across all channels of distribution: • Venues, internet, self-serve outlets, TV, mobile phones • Coverage across all forms of gambling - gaming, lotteries, wagering, sports, spread betting. • Read/Write 1000 times faster than a smartcard system RESPONSIBLE GAMING NETWORKS

  21. USB biometric flash drive key • Replace card readers in venues with USB outlet • Players insert USB Key and confirm their ownership • Digital cash option • No cost to player for device (partitioned memory) • Ideal self-exclusion mechanism • Highly accurate player database (since no sharing) RESPONSIBLE GAMING NETWORKS

  22. USB biometric flash drive key • Replace card readers in venues with USB outlet • Players insert USB Key and confirm their ownership • Digital cash option • No cost to player for device (partitioned memory) • Ideal self-exclusion mechanism • Highly accurate player database (since no sharing) • The only technology built for the internet. RESPONSIBLE GAMING NETWORKS

  23. Internet Gaming ready • Already internet compliant • USB connectivity for all computers • Universal connectivity standard RESPONSIBLE GAMING NETWORKS

  24. New Internet Model CASINO A CASINO B INTERNET PORTAL CASINO C USBPlayer Protection Key CASINO D CASINO E RESPONSIBLE GAMING NETWORKS

  25. New Internet Model CASINO A CASINO B INTERNET PORTAL CASINO C USBPlayer Protection Key CASINO D CASINO E Player Authentication Government Taxation Casino Authentication & Regulatory Supervision RESPONSIBLE GAMING NETWORKS

  26. Internet Demonstration • Key distribution & initialisation: • Through casino, lottery kiosks or retail network • Prove age & provincial residency • Scan and store fingerprint within key • Option to set voluntary loss limits • Unique device with unique digital certificate • Take USB key and use on VLTs, slots, internet gambling, self-serve outlets, TV set-top boxes, mobile phones etc • Internet and venue based kiosks allow players to: • Self-exclude, change limits, print reports, access counsellors RESPONSIBLE GAMING NETWORKS

  27. Internet Demonstration • Demonstrate: • Internet server access • Player authentication • Player requests • Limit changes • Self-exclusion • Expenditure reports • Support access RESPONSIBLE GAMING NETWORKS

  28. New Internet Model • Operator Benefits: • Complete confidence in player identification • Complete confidence in all fund transfers • Eliminates risks & costs of self-exclusion supervision • Eliminates risks & costs of underage gambling • Eliminates risks associated with managing player limits across multiple accounts. • Operates in current and next generation gaming channels. • Is an acceptable solution to anti-gambling critics. • Delivers a smoother public implementation pathway. RESPONSIBLE GAMING NETWORKS

  29. New Internet Model • Player Benefits: • One registration covers all operators. • One self-exclusion registration across all operators. • One set of pre-commitment limits across all operators. • Complete confidence in operators, and money transfers. RESPONSIBLE GAMING NETWORKS

  30. New Internet Model • Player Benefits: • One registration covers all operators. • One self-exclusion registration across all operators. • One set of pre-commitment limits across all operators. • Complete confidence in operators, and money transfers. • Government Benefits: • No risks of under-age gambling. • Reduces risks of increased internet problem gambling. • State-of-residence player identification. • Allows for better regulation & taxation of the industry. RESPONSIBLE GAMING NETWORKS

  31. Questions? • Contact • Phillip Ryan • Chief Executive Officer • Responsible Gaming Networks Pty Ltd • Melbourne, Victoria. Australia • p_ryan@responsible.com.au • Mobile + 61 417 313 726 • www.responsible.com.au RESPONSIBLE GAMING NETWORKS

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