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The new face in Right-shoring

The new face in Right-shoring. Ismail Al Naqi. Dubai 1950’s. 30 years later. Dubai Road Map to build a knowledge Based Economy. Horizon 3. Higher impact on Knowledge Economy. “Seed investments for future competencies”. R & D Pharma Biotech Nanotech Wireless. Horizon 2.

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The new face in Right-shoring

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  1. The new face in Right-shoring Ismail Al Naqi

  2. Dubai 1950’s

  3. 30 years later

  4. Dubai Road Map to build a knowledge Based Economy Horizon 3 Higher impact on Knowledge Economy “Seed investments for future competencies” • R & D • Pharma • Biotech • Nanotech • Wireless Horizon 2 “Apply core competencies to new areas” • Technology • Enabled services • Financial • Health • Media • Telecom / IT • E-Government Horizon 1 “Do what we do best, better” Trade Logistics Transportation Tourism Lower impact on Knowledge Economy Short Term Impact Long Term Impact

  5. Dubai 1992

  6. Dubai2004 To this…

  7. Burj Dubai the tallest in the world

  8. Dubai value proposition Well connected location New York London Frankfurt Tokyo Singapore Hong Kong Strategic location The most Pro-Business attitude The Best Regulatory Environment Consistently strong economic outlook Relatively low cost work environment Almost 0% crime rate Thriving Tourist Destination Dubai & Region The West Asia Pacific Highly Cosmopolitan work environment 8 hour timedifference

  9. GDP Growth – International Comparison Dubai 7% in 2002 (Source DDIA) Dubai 8.1% in 2003 (Source DDIA) Around 93% of which is from NON-OIL sectors (Source DDIA)

  10. A Birth of a New Initiative Dubai Outsource Zone

  11. What is Dubai Outsource Zone The world first free zone dedicated to the outsourcing industry Dubai Outsource Zone mission To create an infrastructure, environment and attitude that will enable Outsourcing, off-shoring, ITES and BPO companies to operate locally, regionally and globally, from Dubai, with significant competitive advantage

  12. Value Proposition • GOVERNMENT INCENTIVE SET-UP BENEFITS • EASE OF OPERATIONS • 100% Tax Free • No Corporate Tax • No Income tax • No Custom Duty • 100% foreign ownership • Full Currency convertibility • No restrictions on profits or • capital repatriation • Stringent attrition laws • Reduced real estate and telecommunication cost • Hassle-free Company registration • Hassle-free company laws and • legal framework • Flexible labour laws for recruiting • during part-time projects • 24-hour visa service • Quick access to Knowledge Workers • due to fast-track immigration process • INFRASTRUCTURE OPERATIONAL BENEFITS • SCALABILITY

  13. Value Proposition • Part of the world’s largest commercial system of IP telephony • Multiple connectivity options • (lease line, international toll free, satellite, Voice VPN etc) • Structured cabling supporting • Gigabit applications • Intelligent buildingswith built-in • redundancy (UPS) • Serviced office space & Land lease • option • Common infrastructure and virtually • no utilities downtime • Scalable broadband internet • access to desktop • Network components supporting • scalable operations • Scalable upgrades to network • management services • Scalable office space that enable quick • ramp-up of operations • Ability to easily expand work-force • across nationalities • Data Center Facility • FREE ZONE SET-UP BENEFITS • EASE OF OPERATIONS • INFRASTRUCTURE OPERATIONAL BENEFITS • SCALABILITY

  14. Regional Talent Pool Levant: Jordan, Lebanon and Syria Africa: Egypt, Libya, Algeria, Morocco, Tunisia & South Africa Middle East: Iran and Turkey Sub Continent: India, Pakistan and Sri Lanka Asia: Philippines

  15. AT Kearney Country Valuation Independent research commissioned in August 2003 to assess Dubai Outsource Zone’s attractiveness as offshore operations location…ranked no.3in the world*. * Research model uses USA as frame-of-reference, i.e. as origin of offshore transactions

  16. DUBAI OUTSOURCE ZONEMarket Segments • Finance and Accounting • Customer Care • Human Resources • Transaction Processing • Information Technology • Graphics • Engineering • Back Office Operations • Research & Development • Consultancy

  17. Products and Services Incorporation & Licensing State of the art office space Satellite Communication Telecommunication Services Call Center Technology Employee residency & visa’s permit Hosting & Security Services Plug & Play Center Research Center And more

  18. Perspective View

  19. “What’s good for businessis good for Dubai” and “The role of Dubai Government is to Manufacture business opportunities for businesses”

  20. Thank you

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