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Assuring program quality

Assuring program quality. Supervision Capacity building The organizational chart Training Preparing a budget. MCH in Developing Countries February 2, 2012. The ultimate aim of international development: capacity building. Levels of capacity:. Accomplished by:.

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Assuring program quality

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  1. Assuring program quality Supervision Capacity building The organizational chart Training Preparing a budget MCH in Developing Countries February 2, 2012
  2. The ultimate aim of international development: capacity building Levels of capacity: Accomplished by: Training, supportive supervision Strengthen management systems Strengthen health policies and structures Individual behaviors and skills Organizational level Institutional level Community health promotion Support community groups Promote antipoverty measures
  3. What are some of the problems of human resource capacity development described in the readings? - Clinical health workers - Traditional birth attendants
  4. The Organizational Chart Organizational Head Program Manager Technical Advisor MCH Program Officer Health Promotion Program Officer Administrator/Office Manager Health Unit staff Community health workers Drivers Bookkeeper
  5. Organizational Chart September 2011 Beth Elson C Director Julio Head of Driver/Log VACANT Program Manager Anto MNC FP Tra.Coor Paul HP CommCoor Evy MNC FP Prog.Coor Suzie Accountant Marissa M&E Manager Henrique Office Manager HP Officer MNC & FP Officer Agus M&E Assistant Alvaro Admin Asst. Maria Chang Melania Asala Olinda D r i v e r s Filomena Acazy Cleaner Bernardo/Akito Rui Juliao Paulino Victoria Yovita Joao Austroberto/Abito Sergio
  6. Training: is it needed….?
  7. Questions to ask before you train: Is training really what is needed? If yes – for what skills? How long will it take? Who should conduct the training? Where? What methods are appropriate for this group? How will you know if you are successful? (need behavioral objectives, evaluation methods)
  8. Budgeting... Needs to be an earlyactivity when developing a new project Start with the total budget, and costs you know: indirect cost rate (overhead) required staff @ salary level office costs equipment, supplies program costs (e.g., training; production costs, travel and per diems)
  9. The program budget Typical line items: Personnel including benefits Travel and per diems Supplies and equipment Training Monitoring and evaluation Subgrants Other direct costs (rent, vehicle maintenance, printing and postage) Indirect costs @ x% Total
  10. Appendices Key roles of supervision Steps in designing a training program The training plan Training evaluation
  11. Supervision:What are the key roles of supervisors? Legitimation, protecting role integrity Motivation Education and guidance Helping solve problems Technical assistance Linkage Monitoring and control Evaluation
  12. Some ideas for overcoming obstacles to effective supervison Change from idea of one-way ‘supervision’ to that of a two-way exchange - ‘support’ Model it! Build supervision into a routine -- re-evaluate the mechanisms available Involve effective trainers in supervision Establish health system commitment to field support
  13. What is a training plan? What should be included?
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