1 / 13

CLAIMS IN-PROCESSING BRIEFING

21st Theater Sustainment Command. CLAIMS IN-PROCESSING BRIEFING. 21st Theater Sustainment Command. KAISERSLAUTERN CLAIMS OFFICE Location: Kleber Kaserne Bldg. 3210, Room 110 Phone: DSN 483-8414 CIV 0631-411-8414 CJA: CPT Mike Gilbertson. 21st Theater Sustainment Command.

marva
Download Presentation

CLAIMS IN-PROCESSING BRIEFING

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. 21st Theater Sustainment Command CLAIMS IN-PROCESSING BRIEFING

  2. 21st Theater Sustainment Command • KAISERSLAUTERN CLAIMS OFFICE • Location: Kleber Kaserne • Bldg. 3210, Room 110 • Phone:DSN 483-8414 • CIV 0631-411-8414 • CJA: CPT Mike Gilbertson

  3. 21st Theater Sustainment Command AGENDA • DA Pam 27-162 • Substantiation – “Legal Proof” • Items NOT payable • $100 Rule • PED (Prior Existing Damages) • Claims Maximum Payable • Time Constraints • Questions

  4. 21st Theater Sustainment Command DA PAM 27-162 • Sets out procedures for Claims Offices • NOT “Guidance” – CJA is financially and criminally responsible for violations • NOT intended to replace private insurance • Depreciated Cost vs. Replacement Cost • ALDG: Table 11-1

  5. 21st Theater Sustainment Command SUBSTANTIATION • Claimants must prove: • 1. Ownership – receipts, bills, pictures, video, personal inventory (serial #’s, quantity) • 2. Value – receipts, bills, pictures, appraisals* • 3. That the claimant tenderedthe item to the carrier (is it listed on shipment inventory?) • 4. The monetary amount of damages that resulted to the item claimed (estimates) *Note: we do not pay for appraisals…

  6. 21st Theater Sustainment Command ITEMS NOT PAYABLE • Losses exceeding $40,000.00 • Items exceeding category allowance • (See DA Pam 27-162; ALDG, Table 11-1) • Professional equipment: DJ turntables, professional mechanic’s tool set, etc. • Money: cash, money orders, coin collections* • “Unreasonable” Items: radar detectors, brass knuckles, stun guns, drugs, etc. *payable up to $4000 per claim; not payable if claimant is a dealer…

  7. 21st Theater Sustainment Command SOME CLAIMS MAXIMUMS • $40,000 maximum allowable per move (Per HHG/HB claims) • $20,000 maximum per POV claim • Within these overall maximums, there are individual “item” maximums: • $1000 per stereo item/$4000 per claim • $1000 per bicycle • $2500 for sporting goods losses per claim

  8. 21st Theater Sustainment Command $100 RULE DA Pam 27-162, para. 11-14h,states, in part: “As a rule of thumb, they [claimants] should normally be required to provide a purchase receipt or similar evidence…of items for which more than $100is claimed…”

  9. 21st Theater Sustainment Command PED (Prior Existing Damages) DA Pam 27-162, para. 11-14d(2), states, in part: “PED is damage that predates the incident giving rise to a claim… If the estimate [for repair of a damaged item] includes repair of PED, deduct the percentage attributable to repair of PED…” Bottom Line: Claims does not pay for PED

  10. 21st Theater Sustainment Command PED (Prior Existing Damages) • PED is listed on the Shipment Inventory!! • SCRUTINIZE the PED codes that the movers use when they pack your goods!!! • If you don’t agree with the PED code, DON’T ARGUE; WRITE IN AN “EXCEPTION TO THE PED” ON THE Shipment Inventory ! (in the “Remarks/ Exceptions block at the bottom of the inventory)!!!!

  11. 21st Theater Sustainment Command TIME CONSTRAINTS • 70 DAYS – you MUST turn in the 1840R to your gaining claims office within 70 Calendar Days of delivery!!! • - A few exceptions for TDY/deployment • 2 YEARS – you MUST file your claim within 2 Calendar Years of delivery!!! • - Turning in the 1840R IS NOT filing your claim! Turn in the Claim Packet! • - NO EXCEPTIONS!!!

  12. 21st Theater Sustainment Command HAVE A SMOOTH MOVE! • CONSIDER PRIVATE INSURANCE • Ensure that high dollar items ($100+) are individually listed on the inventory • Bottom Line: • If you care about it, document it,check the PED codes, and file PED exceptions! • If you REALLY care about it, take PICTURES and VIDEO!!!

  13. 21st Theater Sustainment Command QUESTIONS?

More Related