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Types And Importance Of Business Process Outsourcing Services

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Today, almost everyone is trying to get their hands in BPO. Sadly, most of them are unaware of the categorizations \nand there’s more to it than just procuring an outsourced order.

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Presentation Transcript
Types And Importance Of Business

Process Outsourcing Services

Today, almost everyone is trying to get their

hands in BPO. Sadly, most of them are

unaware of the categorizations and there’s

more to it than just procuring an outsourced

order. Unless you know the kind of order

you can handle well, your end eavour might

bite the dust in absolutely no time.

W hy BPO?

Business process outsourcing services bring

immense benefits to small and medium

businesses as large corporate entities look for effective solutions to manage

their non-core business functions.

BPO aids to manage more efficiently everyday business records at a

reduced price for large business establishments. This saves data backlogs

and helps avoid adverse effects towards their decision making processes.

Outsourcing the extra jobs to reliable BPO companies are thus a beneficial

option to them; it is how the non-core business data processing procedures

and back office tasks get done professionally, resulting in maintaining

business records that are always

accurate and updated.

BPO: The Types

Let’s split the entirety of BPO






•H orizontal BPO: This is

about outsourcing centering

upon functions. Here, a

vendor will specialize upon

particular functions that he will carry out across different industry

domains. Procurement, HR, payroll processing and facilities

management – all come under this type. The subtype that comprises

all these is Automatic Data Processing or ADP. Even benefit

administration and tax solutions

come under this.

•Vertical BPO: As the above

mentioned markets mature, the

focus should turn on providing

vertical services, which will prove

multiple functional services within a









manufacturing, retail, business services, utilities and energy.




Business Processing: The most common services offered

•Transcription services: This caters to the requirements of

medical, legal and business firms. Trained professionals transcribe

the dictations provided and it requires exceptional efficiency to

provide error-free transcripts within strict deadlines.

•W ebsite design/SEO: There are professional BPO companies that

offer systematic website design and SEO services for bigger

companies dealing in healthcare,

medical and legal sectors. The

services must cover every phases

of web designing and search

engine optimization procedures.

This is extremely beneficial for

the outsourcing companies when

they want to build and maintain

easily navigable, search engine friendly websites to attract more


•Medical billing and coding: Medical bills and claims with coding

errors can lead to denial of claims, thus affecting cash flow of medical

facilities adversely. A reliable and efficient outsourcing firm can help

submit accurate medical billing and claims data while maintaining

deadlines, providing customers maximum reimbursement benefits

and thus increasing the medical firms’ reputation. From claim

processing to submission and following-up, these BPO firms manage

all the tasks right and with remarkable efficiency.

•Data entry services: Managing huge volumes of data on a regular

basis is essential for any large firm, which brought the data entry

services into existence. Completing

documentation procedures correctly

on time is something they specialize

in; it helps the larger firms to

maintain and streamline their data

with zero trouble. It helps them to

focus on core competencies and

improve overall business efficiency.

The data usually relates to claims and forms processing, book and

image conversions, surveys and document conversion.


Business Process Outsourcing services, besides taking the load off the

heads of larger companies, provide better data security, which is essential

for striving and maintaining their core service quality and accuracy, so data

processing and transcription tasks through experienced professionals is the

only way to go!