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Telecentre -Europe 2013 14.02.2013, GA, PARIS . Welcome to the 4 th TE GA and members meeting ! . Started as informal network with meeting in Barcelona ( 2007) . Summits in Riga (2008) and Istanbul (2009), the organization was formed 2010.

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slide1

Telecentre-Europe 2013

14.02.2013, GA, PARIS

slide2

Welcome to the 4th TE GA and members meeting !

  • Started as informal network with meeting in Barcelona (2007). Summits in Riga(2008) and Istanbul (2009), the organization was formed 2010.
    • Budapest 2010 – the Organization created, Board elected later the same year online
    • Brussels – 2011 – a short members meeting next to summit
    • Berlin 2012 – first 2 days members only event
    • Warsaw 2012– TE GA as an event linked to Summit, new Board elected
    • Paris 2013 – another members only meeting = GA
    • Main focus – Strategy and rebranding of TE !
slide3

Why strategy and re-branding so important ?

  • The external environment is changing :
  • Economic situation and labor market
  • Technology trends
  • EU and stakeholder policies
  • Needs of our customers are changing :
  • Telecentres need more advice and support for social innovations, capacity building and sustainability
  • End users need more digital empowerment
  • The circle of end- users widens from disadvantaged groups to youth, employed and entrepreneurs
  • TE as organization has changed and is still in transition process
slide4

Telecentre-Europe is…

  • An network of 36 formal member organizations that include between themselves 20,000 telecentres in 27 European countries
  • A Europe-wide movement that brings digital opportunity and equity to all European citizens, improving their quality of life, employability and social and civic participation
  • An inclusive and vibrant community of telecentre practitioners that collaborate and share experiences, developing common initiatives, and fostering digital empowerment throughout Europe
slide5

Telecentre-Europe goals and services…

  • Fully support and contribute to achievement of Goals stated at Digital Agenda for Europe
  • Develop ideas and projects, share knowledge at Pan- European level
  • Deliver services nationally and regionally at grassroots level
    • ICT Access
    • Digital Literacy training and Advanced ICT Skills Development
    • ICT supported access to government and social services
    • ICT supported community building
    • Citizen experimentation of new technologies (Living labs)
    • And many more...
slide6

How do we feel and look in February 2013 ?

  • Organization in the growth and transition process:
    • Members – during 2012 growth of 50%
    • Staff- from 1,5 to 4
    • EU projects- from 0 to 6, in three of them TE the coordinator
    • Financial aspects- turnover in 2012 more than doubled that of 2011 ( 313K EUR /141 k EUR ) . Planned 322-400 k EUR for 2013 !
    • International and EU recognition – important increase
slide7

TE and TE members Evolving from “I” to “we”

Exploitation of results

The Digital Community Journey

Replicability of good pract.

European mainstreaming

Scale-up of good practices

ICT-enhanced Social Innovation

ICT for local organisations

Local community empowerment

slide8

What has happened between Warsaw and Paris ?

  • TE public presentations at EU and stakeholders events
    • At the European Congress on E-Inclusion (Brussels, 5-6 Nov, 2012)
    • At the Digital Competence Framework stakeholders meeting (Seville, 20 Nov, 2012)
    • At the Poverty Convention (Brussels, 6 Dec, 2012)
    • At the Digital Champions Meeting (Brussels, 18 Dec, 2012)
    • Telecentre-Europe signs Memorandum of Understanding with Microsoft’s YouthSpark ( Brussels, Jan 22, 2013)
    • At the e-Skills Quality conference (Brussels, Jan 24,2013)
    • At the Grand Coalition for Digital Jobs workshop (Brussels, Jan 25,2013)
slide9

What has happened between Warsaw and Paris ?

  • Important meetings and start of projects :
    • Meetings with DG Connect and DG Enterprise (January 2013)
    • Meetings (f2f and online) with GOW 2013 stakeholders : MS, LG, Accenture
      • GOW alliance agreement to be signed + PR
      • Budget of 60 K secured for national grants
    • MIREIA project started - more than 1.900 surveys up to date
    • Accenture online survey and reporting tool in the “ launch “ phase
    • Skillage question update started
    • Active work started for EU projects : Carer +, CareNet, TMA, Unite IT, M4all
slide10

Challenges that the Board and staff has enfaced in these 4 month

  • Difficulties to perform all the tasks and deliverables , even with 4 staff members and help of Board
  • Difficulties to match the co-funding for EU projects
  • Adaptation of new TE as organization's business culture (more participative, transparent and efficient organization)
  • Problems to react to all stakeholders requests, advocacy opportunities – loosing momentum…
  • This is a typical situation and common problems for the organization in growth and transition stage, however from Paris we have to go on with common solutions. With your advice, mandate and help !
slide11

Lets have 2 exciting days – working, sharing, moving to new TE!

  • THANKS 
  • www.telecentre-europe.org
  • info@telecentre.europe.org