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Chapter 2 Personnel Planning and Recruiting. After studying this chapter, you should be able to:. Explain the main techniques used in employment planning and forecasting. Effectively recruit job candidates. Name and describe the main internal sources of candidates.

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Chapter 2 personnel planning and recruiting

Chapter 2

Personnel Planning and Recruiting

After studying this chapter you should be able to
After studying this chapter, you should be able to:

  • Explain the main techniques used in employment planning and forecasting.

  • Effectively recruit job candidates.

  • Name and describe the main internal sources of candidates.

  • Explain how to recruit a more diverse workforce.

The recruitment and selection process
The Recruitment and Selection Process

  • Decide what positions to fill through personnel planning and forecasting.

  • Build a pool of candidates for these jobs, by recruiting internal or external candidates.

  • Have candidates complete application forms and perhaps go through initial screening interviews.

  • Use selection tools such as tests, background investigations, and physical exams to identify suitable candidates.

  • Decide who to make an offer to, by having the supervisor and perhaps others interview the candidates.

Personnel planning and recruiting
Personnel Planning and Recruiting

  • Recruiting: any activity carried on by the organization with the main purpose of identifying and attracting potential employees.

  • Employment or Personnel Planning:

    The process of deciding what positions the firm will have to fill, and how to fill them.

Chapter 2 personnel planning and recruiting

  • What to Forecast?

    • Overall personnel needs.

    • The supply of inside candidates.

    • The supply of outside candidates.

Chapter 2 personnel planning and recruiting

  • Outside recruiting:

  • Managers look outside the firm for people who have not worked at the firm before.

  • Managers advertise in newspapers, hold open houses, recruit at universities, and on the Internet.

  • External recruitment is difficult since many new jobs have specific skill needs.

  • A multi-prong approach to external recruiting works best.

Chapter 2 personnel planning and recruiting

  • Internal Recruiting: Positions filled within the firm.

    Internal recruiting has several benefits:

    • Workers know the firm’s culture.

    • Managers likely already know the candidates.

    • Internal development can motivate employees.

Figure 5 1 steps in the recruitment and selection process
FIGURE 5-1Steps in the Recruitment and Selection Process

Figure 5 2 linking employer s strategy to plans
FIGURE 5-2Linking Employer’s Strategy to Plans

The complexities of recruiting
The Complexities of Recruiting

  • Recruitment efforts should make sense in terms of the company’s strategic plans.

  • Some recruiting methods are better to others, depending on the type of job recruited for.

  • The firm’s image affects its recruiting results. For instance, the better the image and reputation of a company, the more it will attract candidates.

Effective recruiting
Effective Recruiting

  • Advantages of Centralizing Recruitment:

    • Facilitates applying strategic priorities.

    • Strengthens employment brand.

    • Reduces duplication of HR activities.

    • Spreads the cost of new HR technologies.

    • Builds teams of HR experts.

    • Provides better measurement of HR performance

    • Allows for sharing of applicant pools.

Effective recruiting1
Effective Recruiting

  • Decentralizing Recruitment:

  • In General : If the firm’s divisions are independent, or their recruitment needs are varied, it may be more sensible to decentralize the recruitment function.

Measuring recruiting effectiveness

Evaluating Recruiting Effectiveness

What to Measure

How to Measure

Measuring Recruiting Effectiveness

Internal candidates hiring from within

Foreknowledge of candidate’s strengths and weaknesses

More accurate view of candidate’s skills

Candidates have a stronger commitment to the company

Less training and orientation required.

Failed applicants become dissatisfied.

Time wasted interviewing inside candidates who will not be considered

Internal Candidates: Hiring from Within



Finding internal candidates

Job Posting

Rehiring Former Employees

Hiring from Within

Succession Planning (HRIS)

Finding Internal Candidates

Outside sources of candidates








Outside Sources of Candidates

Locating Outside Candidates

Recruiting via the Internet

Executive Recruiters


On-Demand Recruiting Services (ODRS)

Employment Agencies

College Recruiting


1 recruiting via the internet
1- Recruiting via the Internet

  • Recruiting via the Internet:

    • Advantages:

      • Cost-effective way to publicize job openings.

      • More applicants are attracted over a longer period.

      • Immediate applicant responses.

      • Online pre-screening of applicants.

      • Links to other job search sites.

      • Computerization of applicant tracking and evaluation.

1 recruiting via the internet cont
1- Recruiting via the Internet (cont)

  • Disadvantages:

    • Extreme number of unqualified applicants.

    • Personal information privacy concerns of applicants.

2 advertising for outside candidates
2- Advertising for Outside Candidates

  • The Media Choice:

    • Selection of the best media depends on the positions for which the firm is recruiting.

      • Newspapers: local and specific labor markets.

      • Professional journals: specialized employees.

      • Internet job sites: global labor markets.

3 employment agencies

Types of Employment Agencies




3-Employment Agencies

3 employment agencies1
3- Employment Agencies

  • Why Use a Private Employment Agency?

    • No HR department: firm lacks recruiting and screening capabilities.

    • To attract a pool of qualified applicants.

    • To fill a particular opening quickly.

    • To attract a greater number of applicants.

    • To reach currently employed individuals who are more comfortable dealing with agencies

3 employment agencies cont
3- Employment Agencies (cont)

  • Avoiding Problems with Employment Agencies:

    • Provide the agency with accurate and complete job descriptions.

    • Make sure tests, application blanks, and interviews are part of the agency’s selection process.

    • Screen agency for effectiveness in filling positions – check with other managers or HR for the most effective agencies.

Outside sources of candidates cont

4-On-Demand Recruiting Services (ODRS):

Short-term specialized recruiting:

Paid by the hour/project.

Handles recruiting, analysis, and pre-screening.

5- College Recruiting

On-campus recruiting goals:

To determine if the candidate is worthy of further consideration.

To attract good candidates.

Outside Sources of Candidates (cont)

Outside sources of candidates cont1
Outside Sources of Candidates (cont)

Outside Sources of Candidates (cont)

6- Walk-ins:

  • Seek employment through a personal, direct approach to the employer.

Developing and using application forms
Developing and Using Application Forms

Uses of Application Information

Applicant’s education and experience

Applicant’s progress and growth

Applicant’s employment stability

Applicant’s probability of success

Figure 5 9 employment application
FIGURE 5-9Employment Application

Human resource information system hris
Human Resource Information System (HRIS)

  • HRIS is a software or online solution for the data management needed by the HR department.

  • Such data includes information about employee skills and qualifications, and their personal updates.

  • HRIS also includes company-related documents such as safety guidelines, and other financial information.

Human resource information system hris1
Human Resource Information System (HRIS)

  • It is useful in facilitating the succession planning which helps companies to understand their available talent and identify who is available for transition into other positions.

  • When combined with career development, succession planning allows companies to build a talent pool and employees to stay committed to their career and employer.

Key terms

applicant tracking systems

application form

computerized forecasts

employee recruiting

employment or personnel planning

job posting

on-demand recruiting services (ODRS)

position replacement card

qualifications inventories

ratio analysis

recruiting yield pyramid

scatter plot

succession planning

trend analysis

Key Terms