HOME AFFAIRS “rendering a world-class service” Presentation to JBC (19/11/2003) Mr P K Nkambule and Mr J Fick
Purpose • Present the contribution of the Department of Home Affairs (DHA) to the Social Security cluster issues in quest for service delivery. • Brief the Joint Budget Committee (JBC) on the budget position of the Department in relation to service delivery. • Highlight service delivery constraints and the turnaround strategy for improvement. • Allow for a vigorous interaction with the JBC in an effort to provide information that will assist in reporting to Parliament.
CONTRIBUTION OF DHA TOWARDS SOCIAL SECURITY • Participants in the social cluster • Provides identity documents to allow citizens to vote and to access a range of services offered by the Public Sector and the private sector • Production of birth certificates to assist in providing data relating to registered births as well as access to child support grants • Issuing of travel documents to allow immigration and emigration to and fro SA • Repatriation of undocumented foreigners to their former countries
Current and Future Challenges • Growing citizenry expectations • Exponential growth of foreign visitors • Effective capital expenditure on modernised infrastructure, equipment and systems • Upgrading of Information Technology infrastructure • Improvement of service delivery to the public more especially the rural community • Staff shortage is hampering service delivery • Acceleration of the process of Issuing of BMD and ensuring that they reach rightful owners timely
CRITICAL AREAS OF INTERVENTION TO ACCELERATE SERVICE DELIVERY TRHOUGH THE TURNAROUND STRATEGY • People- Volunteers, new establishment, filling of vacancies and the establishment of DHA academy • Infrastructure- New building for HQ and other offices, equipment, mobile units, transport, opening of foreign offices, upgrading of buildings and ports of entries • Technology- modernisation IT Infrastructure, rollout of BAS, LOGIS and MCS, computers to offices and participation in Gateway as well as E-Government initiatives
ACHIEVEMENT OF PROGRAMME OUTPUTS SINCE APRIL 2003 UP TO MID NOVEMBER 2003 • The ID campaign embarked upon has been a great success. • 1 768 569 Identity documents have been issued • 334 480 passports and related documents have been issued • 1 354 505 Birth certificates have been issued • 864 813 New recordings in the population register have been effected • 17 912 Permits of permanent and temporary residence have been issued • 45 000 Visas have been issued
ACHIEVEMENT OF PROGRAMME OUTPUTS SINCE APRIL 2003 • 54 650 undocumented foreigners (Illegal immigrants) have been repatriated and the budget of R54m out of R81 m for the year has been used • 1 170 Asylum applications by refugees have been processed correctly as targeted • 669 Refugees appeals have been processed by the Refugees Affairs Appeal Board
BREAKDOWN OF ADDITIONAL R104.7M FOR 2003/04 • Requested R186.2 m and allocated R104,7m • R52.770m to Lindela Detention Centre • R30 m to the ID- Campaign • R6.399m to the implementation of the new immigration Act • R1.227m to Refugees Affairs standing Committee • R12.402m to Judge White findings refunds