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Annual All-Guides Meeting & Training Session

Join us at the Lexington Historical Society's Annual All-Guides Meeting and Training Session on March 5, 2011, from 9:00 AM to 12:00 noon at the Lexington Depot. This engaging session will cover essential guiding practices including knowing your audience, effective communication, and handling difficult tour scenarios. Presenters Marsha Baker, Joan Pagliuca, Marilyn Rea Beyer, Jane Morse, and Alison Falotico will share valuable insights and strategies for creating impactful historical tours. Don't miss this opportunity to enhance your guiding skills and network with fellow guides.

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Annual All-Guides Meeting & Training Session

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  1. Lexington Historical Society’s Annual All-Guides Meeting & Training Session Lexington Depot March 5, 2011 9:00am-12:00noon

  2. BEST GUIDING PRACTICES Marsha Baker Joan Pagliuca Marilyn Rea Beyer Jane Morse Alison Falotico A Presentation and Discussion about the Guiding Profession

  3. Knowing Your Audience Marsha Baker

  4. Reading Cues: The Visitor and Guide K2 + C2 = E3 Joan Pagliuca

  5. K2 Know Your Audience / Know your Resources Inquisitive (?) Experts (!) Drifters (---) Listeners (.) Resources

  6. C2 Cues / Clues Use Your Tools Use Your Techniques

  7. E3 End Result Great Tour!

  8. 5 Tips for Handling Difficult Situations The QUESTIONER??? “I’ve gotta get on a bus!” The Difficult Child Marilyn Rea Beyer

  9. Marketing the Organization • DURING YOUR WELCOME • Identify house as 1 of 3 • Define Historical Society • ON YOUR TOUR • Refer to the other houses • AT YOUR GOOD-BYE • Confirm directions to other houses • Confirm all houses give 3-house discount Jane Morse

  10. Logistics of Guiding Traffic Flow Reproductions and Interactive Tour Aspects Emergencies Security / Alarms Alison Falotico

  11. Re-Opening Munroe Tavern • Dick Kollen • Elaine Doran • Rick Beyer

  12. New Tour Elementsat Buckman Tavern Alison Falotico

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