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Harlequins Transformation

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  1. Harlequins Transformation BTID briefing call

  2. Contents Introduction, purpose of the call & agenda Working in BTID Intro to WLMS team - vision & strategy What does this mean for people moving to BTID Team structure day 1 Q&A

  3. Working in BTID • The BTID organisation is responsible for the innovation, design, development and delivery of the processes, networks and platforms that run BT's business. • We look forward to welcoming you to global platforms – the team that manages BT’s software platforms. • You will work closely with Wholesale service design who run the lead-to-cash, trouble-to-resolve and concept-to-market programmes for BT Wholesale, along with many of the major OSS platforms.

  4. WLMS platform – vision & strategy • Single development shop for all WLMS stacks: • Responsible for all delivery of WLMS IT capability across the following functions: • E2E delivery, E2E design, component design, component test & design & development • Oversight of supplier(s) – thicker layer of BT governance driving right suppliers • Strategic goals: • Maximise reuse opportunities across contracts • Exploit synergies with other platforms for efficiency over time – balance with agility & speed required on contract delivery • WLMS stack rationalisation down to single shared strategic multi tenanted instance – shared across CPs with optimised running & delivery costs

  5. WLMS platform roadmap 2011/12 2012/13 2013/14 Future WLMS1 SSE V@H POL Orange (voice) WLMS1 SSE POL Orange (voice) WLMS1 POL Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Delivers savings in excess of 10m per year “As-Is” Orange (BB) Data Migration Data Migration WLMS2 Orange (HQ) WLMS2 Orange (HQ) T-Mobile (HQ) WLMS2 Orange (HQ) T-Mobile (HQ) Brand C (CSPG?)

  6. What does this mean for people moving to BTID? What team will MSL staff be Joining? • The WLMS platform team sits within BTIDs global platforms unit and is responsible for overseeing the design, development & test for BTs WLMS system stack. These systems underpins the Lead to Cash (L2C) and Trouble to Resolve (T2R) journeys for several broadband, calls and lines communication providers • The team, consisting of 16 BT FTE complemented by a number of contractors; We are geographically dispersed team - but a focal point currently is St Albans given the current focus on Harlequins delivery Why joining together makes sense • This moves the MSL design, development & test team into BTID, which aligns with BT’s strategic operating model for this type of work. • Richard Linstead will move into Jonathan Cupples (WLMS platform) bar two individuals moving to BT Operate. Tony Thacker will move to report to Ian Turkington – to create a single Design and architecture team for all of our WLMS platforms • The team will begin to become more integrated during the course of 12/13 and the MSL team will start to begin working on WLMS2 • Since the as-is stack is to be decommissioned (following customer migration) the move will ensure the team are utilised on the to-be stack in a gradual and controlled way, and will remove any uncertainty for the people within this business unit.

  7. Team structure day 1 Jonathan CupplesPlatform Director Richard LinsteadHead of Engineering Ian TurkingtonHead of design & architecture - WLMS Stu Nixon WLMS1 closure Nicola Zaninetti Delivery Director Eamon Cullen Infrastructure design Louise Barnes Senior Project Manager Peter Callaghan WLMS1 if life NefynProvis-Evans B2C data migrations Chris Leek DM E2E Designer Paul Matthews Senior Project Manager Tony Thacker Design Team Manager Sue Hemsley B2B data migrations Joseph O’Malley Senior Designer Martin Colbert WLMS E2E Design Design POD lead Chris Mellor Release 2.x TDM Nigel Wain Senior Designer Helen Staddon Delivery Director Graeme Bye Test Team Manager Darren Clark Development Team Manager Garry Clarke Billing design Paul Durant Designer Kevin Davies Data Migrations Phil Stebbing Release 3 TDM Lee Hutchinson Senior Test Engineer Peter Lambert Principal Developer Shona Gibb CE designer David Bridgewater Senior Designer Adrian Sapford Release 1 PMO Bob Flatters Test Engineer Julia HuntHead of Supplier Performance David Roche Principal Developer Louise Elliker Business Analyst 6 Singularity End-to-End Design Guy Killingbeck Test Engineer Adam Hibbert Senior Developer Steve Young Platform PMO Paul Holdsworth Diagnostic Engineer Ian Whiteley Test Engineer 3 Tech M End-to-End Design Will Redmond Developer Dennis Makewita Senior Billing Support Eng Jon White Test Manager Vacancy Developer SiramGopalSenior Billing Support Eng Robert Tomkins Test Environment Manager Nigel Spowage Analyst Programmer Bharath Kumar Support Analyst SukhveerKaur Senior Systems Tester Paul Beaumont Senior Developer Ian Walton Principle Support Engineer Richard EllikerDeveloper Phil Eick Test Engineer SaiRatnakar Test engineer

  8. TUPE – Transfer of Undertakings (protection of Employment) Regulation 2006 • Protects employment rights when part of a business (undertaking) transfers • Scope: must be employed (majority of time) in the part of the business transferring • Neither new supplier or BT can “cherry pick” staff – positions and employees in those positions automatically transfer at the date of transfer • Protection against dismissal if the transfer, or a reason connected with it, is the main reason for the dismissal • Duty to inform and consult with “appropriate employee representatives” of employees who may be affected by the transfer – BT will consult with CWU Rights and obligations which transfer • Continuity of employment • Existing contractual Terms and Conditions • Occupational Pensions not currently covered by TUPE but minimum requirements are laid down in the Pensions Act 2004

  9. Useful Resources BTID Jonathan Cupples – Platform Director Julia Hunt – Operation Readiness HR Contacts • BTID – Sarah Logan • BT Employee Relations - Jo Welsh / Claire Shenton • General TUPE – Martin Cruise Q & A Mailbox for submissions • project.home@bt.com Sharepoint site for Answers • https://office.bt.com/sites/harlequinsdeliveryprogramme/ProjectHome/default.aspx

  10. Q & A