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Ontario’s Municipal Performance Measurement Program Joint CES/AEA Conference October 2005

Ontario’s Municipal Performance Measurement Program Joint CES/AEA Conference October 2005. Bohdan Wynnycky, Ontario Ministry of Municipal Affairs and Housing. Ontario – Quick Facts. Population 11.5 million (Canada = 32.8 mil)

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Ontario’s Municipal Performance Measurement Program Joint CES/AEA Conference October 2005

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  1. Ontario’sMunicipal Performance Measurement ProgramJoint CES/AEA ConferenceOctober 2005 Bohdan Wynnycky, Ontario Ministry of Municipal Affairs and Housing

  2. Ontario – Quick Facts • Population 11.5 million (Canada = 32.8 mil) • 445 municipalities (36 upper-tier, 241 lower-tier, 174 single-tier) • 2/3 of municipalities less than 5,000 people • Manufacturing/Service/Agriculture in south • Resources in north (6 % of population)

  3. Background • Local Services Realignment • 12 shared services now 100% municipally funded • Municipal Finance Reform • New Municipal Act • Municipal Amalgamations (815 to 445) • Performance Measurement seen as means to • Improved transparency & accountability • Service improvements

  4. What is the Municipal Performance Measurement Program (MPMP)? • Provincial program announced – October 2000 • Provincial Auditor’s recommendations - 1995 • Mandatory for all municipalities • Objectives: • Improve service delivery • Increase accountability to taxpayers • Transparency and openness in costs and quality of service delivery • Increase citizen engagement - democracy

  5. How Does MPMP Work? • Data collected annually by municipality • Submitted electronically via Financial Information Return (FIR) by May 30 • FIR calculates performance measures automatically • Municipality publishes MPMP results by September 30: • Internet, newspaper, tax bill, direct mail

  6. Local Government Fire Police Roads Transit Libraries Wastewater Storm Water Drinking Water Solid Waste Land Use Planning Parks & Recreation Current MPMP Service Areas • Total of 54 Measures in 12 Service Areas • - Mix of Effectiveness and Efficiency

  7. How Are MPMP Indicators Created? • MPMP Advisory Committee • Association of Municipalities of Ontario (political) and key professional associations • Channels municipal sector input • Technical Working Groups for each service area – municipal and provincial experts • Strong linkages and coordination with related initiatives • Ontario Municipal CAOs Benchmarking (OMBI) • Ontario Fire Marshall Benchmarking

  8. Examples of MPMP Reporting

  9. Town of Beckwith

  10. Analysis

  11. Media Coverage

  12. Other Data Uses

  13. What Worked Well • MPMP Advisory Committee • High level of Provincial-Municipal cooperation and inter-municipal coordination • Technical advice • Trust -- Province did not encourage inappropriate comparisons or attempts to embarrass/punish poor performance… • Balance: What is useful for management purposes vs what the public can understand

  14. Where We Are Now • Larger municipalities starting to integrate results into budget and management decisions. • Ontario Centre for Municipal Best Practices (OCMBP) • 50 Best Practices identified and posted to date • Focus on Efficiency measures which reflect a unit of service • Development of MPMP Web Tool

  15. Next Steps • Development of MPMP Web Tool • 2nd generation measures being developed • Police • Fire • Parks and Recreation

  16. Ontario’sMunicipal Performance Measurement ProgramJoint CES/AEA ConferenceOctober 2005 Bohdan Wynnycky, Ontario Ministry of Municipal Affairs and Housing

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