Textbook Ordering

1. Textbook Ordering

2. Fall 2008 Statistics • 603 individual textbook requisitions. • 13,305 Books checked in from July to August 18th, the start of charging. • An additional 3,204 books checked in after the 18th • Total of 16,509 books

3. Returns From May To Oct.$145,679.15

4. Textbook Adoption Form • Hand them in on time. • The sheer volume of orders and changes creates problems. • If you have not decided on a book by the deadline let us know why. • Complete the form completely. • Missing information creates delays and holds up the entire order from a publisher. • If supplies are required please list them on the form. • Research the book beforehand • Edition changes occur regularly (sales rep or faculty center) • Books go out of print.

6. Textbook Adoption Form • Header • Contains the department, course number, and the title of the course. • Includes the lead instructor. • Section numbers must be filled out, use extra forms if needed • Includes the return date to the Bookstore, admin assist may have an earlier date.

7. Textbook Adoption Form • Fill out the questions about enrollment and edition changes. • Please note whether the book is required, optional, or recommended. • Includes a history of the previous book used. • Please check these carefully and call if you have questions.

8. Textbook Adoption Form • Use the following area to list any additional books or supplies needed for the class. • Supplies and books are NOT ordered for classes unless they are listed. • Include all listed information.

9. Textbook Adoption Form • Finally, sign and date the form.

10. Textbook Adoption Guidelines • Written by the Textbook Committee subcommittee of the Quality Learning Student Council and the bookstore management. • The guidelines are available from the SJC Employee Intranet under Academic Resources. • Look under documents and click on the Textbook Adoption Guidelines. • Also available on the bookstore link (near future) • Most important tip – when adopting a book consider the 3 year adoption rule.

11. Book Representatives • They are sales people! They are looking out for the company. • Ordering bundles we keep customers in our store but our customers want used books. • Make sure if purchasing a bundle ALL of the components are available separately. • If you aren’t going to use the extra parts in a bundle, don’t order it! • Bundles make the components cheaper but create problems for used books.

12. Bundles • If bundles are ordered for a section, use all of the materials in it. • Students become frustrated during buyback when we can only buy back the book below the standard pricing. • Students complain to us about not using all of the components. • We cannot buy back the components in a bundle.

13. Bundle Example • Beginning and Intermediate Algebra with My Math Lab • Retail $148.75 • Used Pricing • Standard Pricing on book $108.00 • My Math Lab $55.00 • Total of $163.00 • Used book is $14.25 MORE than a new bundle.

14. Price Adjustments for Used Book • Since the used book is more than new we have to adjust to compensate for the cost of the access code. • During buyback the $148.75 bundle can now only be purchased from the student for $51. • The total for the used bundle $128.95 ($51 x markup + $55 access code).

15. Custom Books • Take longer from the publisher as they are printed on demand. • Some can take 4-6 weeks for printing. • 10% Return privilege on custom orders. • 100 books ordered means only 10 copies can be returned. • Reorders take extended periods of time. • Since these are not available elsewhere, buyback is severely limited.

16. Book Changes • Students begin purchasing books as soon as they are available. • Avoid making changes to the required textbooks. • Students will open and use the bundle materials which makes them nonrefundable. • Check the books yourself. • Come to the bookstore at least 1-2 weeks before classes start. • If the book is incorrect it gives us time to get it corrected. • Checking the books on the shelf is the best way to know what your students will show up with.

17. Changes Continued • Changing books the week of student charging is the worst possible time. • Currently we run 4 registers with only 4 full time employees, there is no time to process these changes during student charging. • Students are already purchasing these books and now must return the book and wait for the new one.

18. Effects of Book Change • One book change creates a domino effect. • Booklist must be edited to reflect the changes. • Booklist is online & in bookstore now has to be edited to give correct info • They must be reprinted averaging 100 pages. • Business Office now has to edit student accounts who are 3rd party • Old books must be pulled & returned. • Requires new shelf tag. • Shipping must be paid for new books & to return old ones. • Purchase orders must be approved. • New books must be ordered and now put up. • Creates a large delay for the student.

19. Online Classes • List these separately and include only the REQUIRED materials. • If an access code is needed, list this as well. • A majority of students place orders the week before classes start and expect the books there before classes start.

20. Printed Materials • Put these on the textbook adoption form even if you will be placing the order at copy services. • Note if you will be placing the order yourself. • Price lists and tags are generated from these • Need to be in as early as possible preferably 2 weeks before classes start. • Copy Services is busy during the first of the semester. • Any revisions need to be completed as soon as possible. • Any unusable overstock (i.e. revisions made) will be charged to the corresponding school.

21. Returning Textbooks • Before sending students to the bookstore, know the bookstore return policy. • Certain dates are set forth and need to be followed. • Textbooks that have writing, highlighting, or are not in new condition cannot be returned for a full refund. • If in doubt, call the bookstore first. 566-3260