Responsible Care in Chemical Logistics Jos Verlinden, Director Transport & Logistics, Cefic

1. Responsible Carein Chemical Logistics Jos Verlinden, Director Transport & Logistics, Cefic DaGoB Seminar, 13 June 2007

2. Agenda • Introduction to Cefic • Best Practices • Transperanto • SQAS • ICE Emergency Response

3. European chemical industry 1/3 of world production 27,000 companies 500 have > 500 employees Employs 1.5 million people Sales of € 440 billion in 2004 € 40 billion trade surplus in 2004

4. Introducing Cefic European Chemical Industry Council • Founded in 1972 • The forum and the voice of the chemical industry, “from bulk to specialties”, in Europe • Brussels based office of 150 people working with over 3.000 people across the chemical industry

5. Cefic Membership • There are three groups of Cefic members: • 1. National Federations from across Europe (22) • 2. Major international companies (40) • 3. Business members (500)

6. Responsible Care • Voluntary initiative of the global Chemical Industry • « Responsible Care is the world-wide chemical industry’s commitment to continuous improvement in all aspects of Health, Safety and Environment performance of its products and processes and to openess in communication about its activities and achievements. »

7. Challenges in Managing Transport Safety • Off-site activity / in the public domain • General public in close proximity • Outsourcing to external service providers • Complex supply chains • Many different parties involved / many interfaces • External factors unpredictable • Security • Transport is one of the activities where chemical companies are most vulnerable.

8. Cefic Logistics • Main Objectives • Promote high safety and environmental standards • Promote sustainable and competitive logistics in Europe • Promote the application of industry best practices • Follow up regulatory developments

9. Best Practices in Transport • Objective:Develop and promote high safety, environmental and security standards in transport and logistics, in close co-operation with the transport industry • Road: ECTA / IRU • Cleaning: EFTCO • Tank Containers: ITCO • Rail: UIC / UIP / ERFA • Sea: Intertanko / IPTA / ICS • Barge: EBU

10. Best Practice Guidelines • Behaviour Based Safety – driving • Behaviour Based Safety – loading/unloading* • SHE management practices for LSP’s • Standardised delivery performance measurement * • Standardisation of equipment* • Cargo stowage and securing (packed goods) • Loading/unloading windows (16 hrs operation) • Subcontracting of Road Transport • Security in transport • European Cleaning Document • Transperanto • * under revision • For copies seewww.cefic.org

11. Behaviour Based Safety Objective • Programme aiming at increasing the safety during freight transport and loading/unloading by positively influencing the behaviour of people throughobservation, coaching and communication.

12. Behaviour Based Safety Road Vehicle Driving Focus on drivers Loading/unloading of road vehicles Focus on site operators & drivers Observation Communication Coaching

14. What is Transperanto? • Transperanto is a tool, based on key safety related words and phrases translated in 25 European languages, to promote effective communication between (un)loading sites and truck drivers. • esperanto • transport • transparency

15. www.transperanto.org

16. www.transperanto.org

18. SQAS • A system to evaluate the quality, safety, security and the environmental performance of Logistic Service Providers and Distributors in a uniform manner by single standardised assessments carried out by • independent inspectors No certification, but fact finding Drives continuous improvement of standards – Responsible Care Cost effective: single evaluation instead of individual company assessments

19. Pillars of SQAS • Common industry questionnaires • Training, accreditation and quality monitoring of assessors • Electronic database of assessment reports • SQAS Service Group of chemical companies : provides the financial resources to ensure a sustainable operation.

20. SQAS Coverage

21. SQAS Database Assessed Company Assessor Software Application SQAS Database www.sqas.org Chemical Companies Accredited Assessor Transport Companies

22. www.SQAS.org

24. Improvement Programme

26. Extended access to SQAS Database under development User type Who is user ? Access to : Assessed Company Own report Users from Chemical Companies " SQAS Transport Service" Database www.sqas.org SQAS Service Group All reports Users from transport companies, distributors etc All reports to which access has been given by assessed company Logistics & Distributors Industry Associations Defined persons in Associations Statistics & Trends across reports

27. Achievements of SQAS • SQAS modules covering complete logistics chain • A network of 100 SQAS assessors across Europe, trained and accredited by Cefic • A database containing over 1500 reports of assessed companies • An SQAS Service Group of 50 chemical companies actively using the system • Financially self-supportive • Broad support for SQAS in European chemical industry and transport industry • Growing recognition of SQAS at authorities (e.g. security) • More and more interest in SQAS concept in other regions (China, Japan, Brasil, SA) ICCA will develop best practice guideline on SQAS concept to assist other countries / regions in developing their local ‘SQAS clone’

28. Transport Emergency Response Road • Transport Emergency Cards (Tremcards) • Emergency Response Intervention Cards ( ERICards) • ICE European Network of National Emergency Response Schemes covering 17 countries

29. ICE Emergency ResponseNETWORK European Network of ICE Centres National ICE Centre Product Data National Network of Chemical Companies

30. ICE - Transport Emergency Response Status

31. ICE - Transport Emergency Response Status

32. Best Practices / SQAS / ICE • = • Responsible Care in Action • applied to • Logistics Operations