Theme One

1. Theme One Organization (Ⅰ)

2. Section 1 Organization (Ⅰ)

3. 1. Logos and organization chart 2. Reading B TAF Profile

4. Warm-1 Germany ___________ ___________ Republic of Korea ___________ ___________ Task 1 Look at the following logos and give the names of the countries in which the companies are headquartered. Car Companies Japan USA Supermarket Companies USA France Mobile Phone Companies Finland P. R. China

5. Warm-2 Task 2List at least two companies for each type of the following products. TCL, Sony, Panasonic, Philips… Lenovo, Apple, IBM, Sony… Li-Ning, Adidas, Nike, Reebok…

6. Text B-3 Board of Directors Chief Executive Officer Administrative Department Production Department Sales & Marketing Department Accounting Department Human Resources Department Purchasing Quality Control Research & Development Organization Chart Below is the company’s organization chart, including all departments and their functions.

7. Text B-1 Reading B 翻译 TAF Profile TAF Co., Ltd. was founded in the year 1990 with the objective of providing better and efficient service to the markets in the African continent and Southeast Asia.

8. Text B-2 Reading B 翻译 TAF is one of the leading manufacturers of skincare and haircare products. With its own manufacturing facilities in China and the USA, the company has developed a wide range of products to meet the demands of its international customers. TAF products are extremely popular in their current markets, and the company is now looking to further expand its customer base throughout the world.

9. Text B-3 Board of Directors Chief Executive Officer Administrative Department Production Department Sales & Marketing Department Accounting Department Human Resources Department Purchasing Quality Control Research & Development Reading B 翻译 Below is the company’s organization chart, including all departments and their functions.

10. Text B-4 Reading B 翻译 Board of Directors is the governing body of the company. Chief Executive Officer (CEO) works closely with the Board to provide leadership for the company. Administrative Department provides support and service for the Board and the CEO. Production Department is responsible for the development and manufacturing of products. Purchasing is in charge of the actual buying of all items.

11. Text B-5 Reading B 翻译 Quality Control (QC) is to ensure the products are up to certain standards. Research & Development (R&D) is responsible for looking into new products and their design, and the improvement of existing products. Sales & Marketing Department is involved in promoting and selling products. Accounting Department monitors the accounts of the clients and the company. Human Resources (HR) Department manages the administrative aspects of the employees.

12. B-Trans-3 董事会 首席执行官 行政部 生产部 销售和市场部 会计部 人力资源部 采购室 质量控制室 研究和开发室

13. B-Task 1 Reading B Task 1Decide whether the followingstatements are true (T) or false (F)according to the TAF profile. ( ) 1.TAF’s main markets are in the American continent and Southeast Asia. ( ) 2. TAF is one of the leading producers of skincare and haircare products. ( ) 3. The company is working to reach more international customers. ( ) 4. R&D is responsible only for developing new products. ( ) 5. Administrative Department gives orders to the other departments. F T T F F

14. B-Task 2 Reading B Task 2The CEO of TAF received reports of the following incidents. Help him decide which departments should be held responsible for the problems described. 1. Three engineers in R&D didn’t get their wages on time. Human Resources Dept. 2. Several customers complained about a bad smell from the company’s haircare products. Production Dept. 3. There are several spelling mistakes in the new profile on the company’s website. Administrative Dept. 4. Two important clients called to ask for products with new features and better designs. Sales & Marketing Dept.

15. Exercise: E-C Translation 财务部 分公司 总公司 总务部 销售部 促销部 广告部 秘书室 企划部 • 进口部 • 营业部 • 人事部 • 人力资源部 • 产品开发部 • 国际部 • 出口部 • 公共关系 • 研发部

16. Directorate Intendancy General Manager Deputy General Manager Management Department Function Department Exploit-ing Section Programming General Worker’s Property Engineering Material Purchasing Financing Section Multioffice

17. 董 事 会 监 事 会 总 经 理 副 总 经 理 经 营 部 门 职 能 部 门 综合办公室 开 发 部 规划发展部 总 工 办 物 业 部 工 程 部 材料采购部 财 务 部

18. Section 2 Organization (II)

19. 1. Reading A: Google 2. Telephone English

20. Text A-1 Reading A 声音 翻译 Google Anyone who has ever used the Internet hasseen Google, and many people would just“google it” when they try to find informationabout something on the Internet. As the world’smost popular Internet search engine, Google isone of the greatest examples of online success.

21. Text A-2 Reading A 翻译 声音 It all began in January 1996 as a research project at Stanford University by Ph.D. student Larry Page. Trying to find a better way for web users to search for relevant pages, Page had an idea that this could be achieved by examining the relationships between web pages. He thought that web pages which had the most links to them from other web pages must be the most popular. The technique appeared to be successful.

22. Text A-3 Reading A 声音 翻译 Page and his partner Sergey Brin set uptheir company on September 7, 1998 andregistered the google.com the following week.The search engine quickly grew in popularityand in 2000 Google began to sell advertising ontheir website. After a few years of growth fueledby eager investors, Google went public. Many Google employees became instant millionaires.

23. Text A-4 Reading A 声音 翻译 Google has recentlyacquired YouTube.com whichis the Internet’s largest videosharingwebsite and continues toadd new features every day including toolbars, email, and advertising. Of course,with growth and success there also comescompetition. Microsoft has recently triedto acquire Yahoo in order to compete withGoogle in the Internet search engine area.

24. Text A-5 Reading A 声音 翻译 In addition to its growth and popularity,Google has also been named the number onecompany to work for in the United States. It tendsto stay away from typical office designs and triesto make the office a place where employees arecomfortable and free to excel at their work.

25. Text A-6 Reading A 声音 翻译 Today, Google owns YouTube, Blogger andother hot websites and has become the leaderin terms of ad-based revenue on the web.The brain child of two students has becomea billion-dollar company and one of the best-knowntrademarks in the world. Google’s historyserves as a perfect model and inspiration forInternet entrepreneurs today.

26. Reading A Q 1: What is Google? Search Engine. Q2: What information of Google company can we learn from Reading A? History, founder, employees, competitor, founders, success, office environment, revenue … Q3: What else do you want to know about Google company? corporate culture, qualities of leadership, value, …

27. Reading A Q4: Brief History of Google Began a research project (Larry Page) Set up company Page & Sergery Brin began to sell advertising went public acquired YouTube owns YouTube, Blogger and other hot websites 1996 1998 2000 a few years later recently today

28. Making a Company Introduction Business Know-how A company introduction usually contains the following information: ● History; ●Number of employees; ●Management structure & company culture; ●Products or services …

29. Watch a VCR and answer questions

30. Part 2: Telephone English Conversation 1 James: Hello This is Johnsons Company. May I help you? A Man: I’d like to speak to the manager, please. James: Hold the line, please. I’ll see if he is around. Linda. It’s for the manager. Do you know where he is now? Linda: I think he has gone out and won’t be back for quite a while. James: Hello, Sir. The manager isn’t in at the moment. Can I take a message? The man: oh! yes, please. Just tell him I’ll expect his call at 10 this evening. My number is 4856659, Thanks.

31. Receptionist: Good morning, this is Star Company. May I help you? • Mr. Zhou: Extension 301, please. • Receptionist: One moment, please. • Mr. Zhou: Thank you. (A few seconds later) • Martin: Sales department, Can I help you? • Mr. Zhou: Yes, I want to talk to Ms. Li, please. • Martin: I’m sorry. She is not in the office now. (She just went out for lunch.) Would you like to leave her a message? • Mr. Zhou: Yes, please tell her to call back. I will be available until 3:00 P.M. My name is Aries Zhou. My cell phone number is 15198685786. • Martin: Would you please repeat the number? • Mr. Zhou: O.K. That is 1-5-1-9-8-6-8-5-7-8-6.. • Martin: How to spell your name? • Mr. Zhou: A-R-I-E-S Z-H-O-U. • Martin: I’ll ask her to call back as soon as she returns. • Mr. Zhou: Thank you, bye-bye. • Martin: Thank you for your calling, bye.

32. Notes • 1. 自我介绍时，请注意： • a. "hello"等于是中文的"喂"，随时随地可用。 • b. 打电话先行自我介绍是一种礼貌。电话中最常用"This • is..."的形态而不是"Here is..."或"I am...”. • c. "May I speak to..." / "Can I speak to..." 请...听电话。

33. 2. 抱歉这么晚打来的说法： a. I'm sorry to call you so late. 对不起这么晚打电话来。 b. I hope I didn't catch you at a bad time. 抱歉这种时候找你。（含有希望没有打扰到你的意思） c. I hope I didn't wake you up so early. 我希望这么早没有吵到你。 d. I'm sorry to call you so early. 对不起这么早打电话来。 e. I'm sorry to bother you at this hour. 很抱歉在这时打扰你。

34. 3. 有急事时的表达方法： a. It's urgent. Could I have her mobile phone number? 我有急事，可不可以告诉我她的手机号码. b. Could you tell me where I can reach her? 能不能告诉我在哪里可以找到她？ c. This is an emergency. I need to get in contact with him right now. 我有急事，需要马上跟他联络。

35. 4 对方不在的说法： • a. It's nothing important /urgent. Thank you, good-bye. b. I'll call her again. / I'll call back later. c. Please ask Miss Chen to call me back. d. Can I leave a message? e. Please have her return my call./Could you ask him to call me back? f. Please tell her Carol called. l. Let me call back later again. Thank you. m. Please tell him to phone 2233-4455.

36. 5. 电话答录机 This is a recording. I'm not at home now. Please leave a message after the beep. Thank you. 这是电话答录机。我现在不在家，请在"哔"的一声之后开始留言。谢谢！ • (*: 电话答录机 是telephone answering machine) • This is Carol. Please give me a call when you are free. My number is 2244-6688.

37. 6. 打公用电话 • a. I'm calling from a public phone, so I'll call her again. b. I'm not at home now, so I'll call her around three o'clock again. c. May I use your phone? / Would you mind if I use your phone? e. How do I get an outside line?

38. 7 打错电话 a. I'm sorry I have the wrong number. b. I'm sorry. I think I must have dialed the wrong number. c. Could I check the number? Is it 2211-3344? d. Is this 02-2718-5398? e. Sorry to have bothered you.

39. Role-play • Situation: You are Tony Potter, the general manager of Nokia company. Your friend, Mr. Wang, is calling, and he is asking you some questions on the company.

40. Homework Oral Practice: Make an introduction to a company

41. Section 3 Organization (III)

42. 1. Speaking: workplace 2. Listening Practice

43. Warm-1 Warming-up Task 1 Work in pairs. Look at the following office layout. Discuss with your partner and identify the marked rooms. 1 • washroom • department manager’s office • meeting room • staff office • multifunction meeting room • hallway • reception room 6 4 2 7 5 3

44. Warm-2-2 Warming-up Task 2 Look at the above office layout again. Mary is at the company gate. Please tell her how to find Mike and Jack in the office. Sample: You go through the reception room to the hallway. The first room on your left is the multifunction meeting room. Mike is having a meeting there. Keep going straight along the hallway till you get to the end of it. Jack is working in the last staff office on your left.

45. Notes: Open plan office 开敞式平面布置的办公室 Individual rooms Cubicle Walled office

46. L-Task 1 Listening & Speaking Task 1 Listen to the conversation between a receptionist and a visitor. Then fill in the missing information. Ralph Sayers JOD Script

47. L-1-Script Listening & Speaking Task 1Script

48. L-Task 2 Listening & Speaking Task 2 Mr. White is meeting with Mr. Brown from the Head Office. Listen to the conversation and match the people below with their job titles. Mr. Brown Mary Mr. Walker Sales Manager Secretary Production Manager Script

49. L-2-Script Listening & Speaking Task 2Script

50. L-Task 3 Listening & Speaking Task 3 Listen to the conversation and decide whether the following statements are true or false. Then write key words to support your answers. • The man is going to have a job interview in the woman’s company. • True False • 2. The man is meeting with the manager of the HR Department. • True False • 3. The HR Department is on the 13th floor. • True False • 4. The conversation took place in the office of the HR Department. • True False √ doesn’t know who to see √ on the 30th floor √ where, lift, 30th floor √ Script