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Conducting a Drinking Water Clinic. Erin James Virginia Master Well Owner Network Training October 29-30, 2008 Harrisonburg Virginia. Overview . Planning for and conducting a clinic Reporting outcomes and impacts Agent evaluation form Follow-up survey of clinic participants

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conducting a drinking water clinic

Conducting a Drinking Water Clinic

Erin James

Virginia Master Well Owner Network Training

October 29-30, 2008

Harrisonburg Virginia

  • Planning for and conducting a clinic
  • Reporting outcomes and impacts
    • Agent evaluation form
    • Follow-up survey of clinic participants
  • Working with volunteers
  • The VAHWQP website and how to use it


the dwc agent packet
The DWC Agent Packet
  • Available at or from EJ
    • Information for VAMWON agents
    • USERNAME: hosting.vamwon
    • PASSWORD: wellspring
  • Includes
    • Information about planning
    • Templates for advertising
    • Registration list
    • Details so you can answer participant questions
    • Evaluation form
basic program
Basic Program
  • Kickoff Meeting
  • Sample Collection
  • Sample Analysis
  • Interpretation Meeting
  • 8+ weeks
  • Consider:
    • Newspapers
    • Fliers
    • Letter to homeowners
    • Radio
    • Home/Ag Shows/Fairs
  • Seek donations or sponsors
  • At this time, contact others to participate:
    • VDH Env Health Spec
    • Local SWCD, NRCS, USGS
prep for kickoff mtg
Prep for Kickoff Mtg
  • Pre-registration
  • Notify coordinator of anticipated # participants
  • Sample kits prepared at BSE water quality lab:
    • Two sample bottles
    • Questionnaire
    • Sampling instructions
  • Sample kits and coolers shipped to you 2 weeks prior
  • Powerpoint presentations, notes and talking points provided
kickoff meeting
Kickoff Meeting
  • Brief presentation covering:
    • Common water quality problems in the area
    • Results/turnout from past drinking water clinics
    • HOW to collect a drinking water sample
    • WHEN to collect the sample and drop it off
    • WHERE to drop the sample off
  • Consider handing out fliers with sample collection day, time and location
  • Distribute sample kits and collect payment
frequently asked questions
Frequently Asked Questions
  • What will analysis include?
    • pH, hardness, chloride, fluoride, sodium, sulfate, nitrate, iron, manganese, corrosivity, copper, TDS, total coliform bacteria, E. coli bacteria
  • How many participants per clinic?
    • Our incubator for bacteriological analysis can hold 350 samples
  • How much does it cost?
    • $46. The same analysis a private commercial lab: $150-200. Priceless!
    • Assistance for low-income folks is available through our grant.
  • How does payment/billing work?
    • You collect payment from participants at the Kickoff meeting
    • WQ lab will bill you for entire amount. Pay with an Interdepartmental Service Request (ISR) to be assured the internal rate.
interdepartmental service request
Interdepartmental Service Request
  • BSE Water Quality Lab is a cost-recovery center
    • Internal vs. External rates
  • All county offices should have an operating fund code, which is used to set up an ISR, if you don’t already have one.
  • Questions?


Beth Ebel

[email protected]


sample collection them
Sample Collection - Them
  • Instructions
    • Stress instructions must be followed carefully or results are not accurate
  • “Raw” vs. “Tap” / before vs. after treatment
  • Extra samples are an additional $46.
  • DAY and TIME sample is collected are very important – bacteriological analysis must be done within 24 hours of collection
sample collection you
Sample Collection - You
  • ICE!
  • Collection day
    • Recommend ~7 am – 11 am collection
    • All sample bottles are numbered. Same number on the questionnaire. Check match before putting bottles in ZIPLOCK bag, THEN cooler. Ice samples immediately.
    • Collect all questionnaires in envelope
    • Drive halfway between Blacksburg and your county to predetermined location to transfer coolers to Water Quality Lab staff
sample analysis
Sample Analysis
  • Us (BSE Water Quality Folks)
    • All samples analyzed for 14 constituents
    • Reports compiled and printed
    • Measures to protect confidentiality – IRB approval
    • Takes a total of 4-6 weeks
  • You (Agents)
    • Consider reminding participants of Interpretation Meeting day, time and location
      • Email
      • Flier/postcard (template in agent packet)
interpretation meeting
Interpretation Meeting
  • BSE folks travel to your county
    • Distribute results to participants
    • Power Point presentation
      • Overview of results as a group
      • Discuss what the numbers mean, compare to public standards
      • Address eliminating possible sources of contamination
      • Introduce treatment options
    • Answer questions
  • Consider inviting VDH, NRCS, SWCD
evaluation and follow up
Evaluation and Follow-up
  • Lead agent feedback form
    • Available online at
    • Please complete and return to Erin
  • Statewide impact statement template
  • Follow-up postcard for clinic participants:
    • Will you test water more regularly?
    • Will you change your behavior?
    • Will you talk to others about your experience?
working with volunteers
Working with volunteers
  • Plan to train 100 volunteers in 2009; 240 total
  • Application and screening process
    • Interest; have well, spring or cistern
    • Not affiliated with a water business
  • Volunteer expectations and policy
    • Attend one-day training; minimum of 70% on post-test
    • Unpaid, volunteer work only
    • General educational advice – no specifics!
    • Willingness to try to educate 100 people
vamwon responsibilities
VAMWON Responsibilities
  • VAMWON Agents
    • Conduct county-based drinking water clinics
    • Educate local private water system owners
  • VAMWON Volunteers can:
    • Assist VAMWON agents with drinking water clinics
    • Make presentations to church, service, and civic organizations
    • Staff information booths at fairs, clinics, ag and home shows
    • Maintain own water system as a good practices demonstration site
    • Contribute to VAHWQP newsletter and website
    • Share innovative education delivery methods with other agents and volunteers
    • Assist with evaluating program impacts