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Empowering Local Government Through Social Media: Insights from the 2009 Social CIO Forum

The 2009 Social CIO Forum in Durham, NC, featured leaders like Terry Bledsoe from Catawba County and Chuck Musciano from Martin Marietta Materials discussing the transformative power of social media in local governance. Panelists emphasized the importance of openness, collaboration, and community engagement in enhancing citizen trust and participation. Key topics included utilizing tools such as blogs and social networks to empower the public, improve customer experience, and foster dialogue between citizens and government. Discover how Catawba County is leveraging social media for better engagement.

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Empowering Local Government Through Social Media: Insights from the 2009 Social CIO Forum

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  1. Social CIO Forum Media Dec 2, 2009 Durham, NC Business in 140 Characters or Less

  2. The Panel Terry Bledsoe CIO Catawba County Government Chuck Musciano VP &CIO Martin Marietta Materials Karlie Justus PIO NC Dept. of Agriculture & Consumer Services

  3. Web 2.0 • Openness • Collaboration • Community • Trust

  4. Content -> Tools -> Dialogue -> Control Share Users Add Value

  5. Crowd Sourcing BLOGS Social Networks Empower the Public Hashtags

  6. Web Site Newspapers Radio TV Citizen Engagement

  7. 18 Voters 32

  8. Meet Gavin 2000 to 2008 Age 18 to 44 +45 “Life is a Stage… Perform” “Leading, Inspiring, & Motivating Young People across Our Nation!”

  9. Is it Really a Phone ?

  10. Customer Experience Vs Customer Service

  11. Yes BUT what is Catawba County doing? and why should you care?

  12. How Catawba County Uses Social Media

  13. Yes BUT what are you doing?

  14. New Media for Local Government

  15. Social CIO Forum Media Dec 2, 2009 Durham, NC Business in 140 Characters or Less

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