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This assignment explores current problems faced by Duff Sweepers Ltd, focusing on slow response to technological change and stock level control issues. It proposes implementing an enterprise system to integrate all systems, develop the website for online retailing, introduce PDA usage, and enhance communication among employees. Further technologies to introduce include computer-based inventory systems linked to manufacturing, electronic record-keeping for HR, and marketing strategies like advertising on internet sites. Risks and concerns related to project implementation and end user adoption are also discussed.
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Business TechnologyGroup Assignment Duff Sweepers Ltd Group D Donald Mackinnon, Ally O’Neill, Andrew Taylor, Niall Shephard
Communication between Employees Current Sales System Duff Sweepers Ltd Current Problems Slow to Respond to Technological Change Stock Level Control
Organisational Framework • Inventory System • Parts Ordering • Linked with Website • Electronic Payroll • Electronic Invoices • Customer Accounts • None specified • Assumed none in place. • Quarterly Stock Ordering Enterprise System Integrating All Systems • Develop Website • Online Retailing • Use E-Marketing • PDA’s • Staff not linked • Agents in different locations • Agents • Faxed orders • Little advertising • Info Only Webpage • Employee Records • Clocking Machines • Linked with accounts & payroll • Intranet
Further technologies to Introduce... Manufacturing & Production • Computer Based Inventory & Part Ordering System Linked to Factory in Falkirk + Website + PDA’s (via intranet) Allows parts to be ordered as and when required Human Resources • Electronic Record Keeping of Employee Details • Clocking Machines – Track staff, generate reports • Linked to accounts & payroll • Intranet – Staff forums, Video Conferencing, Email system
Further technologies to Introduce... • Marketing & Sales • Retail Aspect to Website • Advertise on related internet sites • PDA’s • Mailing lists/ Catalogues • Finance & Accounting • Microsoft Excel • Sage
Risks and Concerns • Project Risk • Project Size • Project Structure • Experience with Technology • Implementation • How will it be implemented? • End Users • User-Design Communications Gap • Clarity :- Why is there a change?