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Welcome RAD User Conference & Working Together Day

Welcome RAD User Conference & Working Together Day. www.royaldeaf.org.uk. Aims of The Day Learn Together Meet New People Improve Understanding Have Fun!. www.royaldeaf.org.uk. RAD User Conference & Essex Working Together Day 2013. www.royaldeaf.org.uk. Housekeeping & Venue

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Welcome RAD User Conference & Working Together Day

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  1. Welcome RAD User Conference & Working Together Day www.royaldeaf.org.uk

  2. Aims of The Day Learn Together Meet New People Improve Understanding Have Fun! www.royaldeaf.org.uk

  3. RAD User Conference & Essex Working Together Day 2013 www.royaldeaf.org.uk

  4. Housekeeping & Venue Toilet Locations Fire Procedures Refreshments & Lunch www.royaldeaf.org.uk

  5. Opening Remarks Dr. Jan Sheldon www.royaldeaf.org.uk

  6. Keynote Speaker Professor BencieWoll Research at DCAL www.royaldeaf.org.uk

  7. Deaf Community and RAD: you said, we did Jan Sheldon www.royaldeaf.org.uk

  8. Giving your feedback to RAD • User conference – October 2012 • Deaf Clubs conference – April 2013 • Events like Deaf Day www.royaldeaf.org.uk

  9. RAD in 2013 • Economy – difficult times, for everyone • RAD provides important services for Deaf people • RAD needs to do more with Deaf people and community www.royaldeaf.org.uk

  10. Property strategy • Some buildings will be sold • Gillingham • Acton • West Ham • Southend • Romford www.royaldeaf.org.uk

  11. Property strategy Buildings will be sold. But Deaf Clubs will not close. We are working with Clubs to find new buildings. www.royaldeaf.org.uk

  12. User Conference October 2012 We said that Deaf people are important to RAD and that we want your feedback so that we can improve our relationships with the Community. You said… www.royaldeaf.org.uk

  13. RAD needs to develop Employment services We have recruited an Employment, Skills and Transition Manager We are now supporting clients in Essex in applying for jobs (and improving “employability”) …Since August 2013 we have supported ten people, two of whom have secured employment! www.royaldeaf.org.uk

  14. RAD needs to develop Employment services We are working with mainstream employment services; as part of the Work Programme. We are providing Deaf Awareness training to employers. www.royaldeaf.org.uk

  15. Deaf people need more “employability” skills, training and development • We have provided workshops and training courses: • Driving theory workshops • CV writing • Job application processes and interview techniques • Access to Work and employment • Presentation skills www.royaldeaf.org.uk

  16. You liked the ‘one click’ video call to the Deaf Law Centre We have renewed our lease for the webcam You asked us to promote the Deaf Law Centre at more Deaf Clubs across the U.K. Clubs we have visited include: Leicester, Derby, Gloucester, Liverpool, Cardiff, Swansea and Caerphilly www.royaldeaf.org.uk

  17. You asked for correspondence from the Deaf Law Centre to be written in plain English We have introduced an internal guide that ensures all of our correspondence is written in plain English. The feedback has been positive. You gave feedback on how quickly the Deaf Law Centre replies to e-mails We remain committed to maintaining regular contact with our clients and ensuring that e-mails are responded to quickly www.royaldeaf.org.uk

  18. The interpreter feedback forms are a pain to fill in! We have had face: face meetings with more clients – and are looking at other ways of making giving feedback easier www.royaldeaf.org.uk

  19. You said that interpreting services in Havering are poor We have met with the Council and are working with them on improving their awareness of Deaf issues – work in progress! www.royaldeaf.org.uk

  20. Deaf Clubs Conference April 2013 We said that we wanted to have better relationships with Deaf Clubs as they are an important link to the Community. You said… www.royaldeaf.org.uk

  21. Services for older Deaf people We will use the money from the sale of our buildings to develop excellent services for older Deaf people Young Deaf need to be a priority We are developing a new Central London Youth Club iPad training We found a Deaf trainer – offered to all Clubs www.royaldeaf.org.uk

  22. Better contact information for Deaf Clubs We now advertise Deaf Club events on the RAD website – and have shared contact details Increase general knowledge New Development Manager will be working will all Clubs to agree programme for talks and debates Follow up day We are here today! www.royaldeaf.org.uk

  23. What next? • We need to keep talking and working together • Consultation sessions coming up in November and December • RAD to keep consulting with Deaf people www.royaldeaf.org.uk

  24. RAD and the Deaf Community working together: Creating a better future for Deaf people www.royaldeaf.org.uk

  25. Role Models Jason Ellis www.royaldeaf.org.uk

  26. Role Models Diane Webb www.royaldeaf.org.uk

  27. Closing Remarks www.royaldeaf.org.uk

  28. Feedback Did the day meet your expectations? Did we meet our aims for the day? www.royaldeaf.org.uk

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