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Preparing Supervisors to be Change Leaders. Nancy C. Hoffman, Ph.D., LCPC Training and Development Consultant nancyhoffman2@verizon.net. Curriculum developed by the Crime and Justice Institute and funded by a grant from the National Institute of Corrections

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Preparing Supervisors to be Change Leaders

Nancy C. Hoffman, Ph.D., LCPC

Training and Development Consultant

nancyhoffman2@verizon.net


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Curriculum developed by the Crime and Justice Institute and funded by a grant from the National Institute of Corrections

Created with input from an advisory group of national leaders in the implementation of Evidence-Based Practices in community corrections


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EBP Integrated Model funded by a grant from the National Institute of Corrections


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Academy Goal funded by a grant from the National Institute of Corrections

To provide first line supervisors and mid-level managers the leadership knowledge and skills required to support implementation of evidence-based practices


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Pre-Academy Requirements funded by a grant from the National Institute of Corrections

  • Application

  • Prerequisite of basic supervisory skills training

  • Commitment to full participation

  • Meeting with supervisor to discuss academy requirements and receive support for attendance

  • Read the document, “Implementing Evidence-Based Principles in Community Corrections,” which is posted on the Crime and Justice Institute website


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  • Secure a journal funded by a grant from the National Institute of Corrections

  • Make a first journal entry about expectations and concerns

  • Complete the NIC e-Learning module entitled “Supervisor’s Role in EBP”

  • Print a certificate of completion and bring to the first session


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Academy Schedule funded by a grant from the National Institute of CorrectionsOrange County Probation DepartmentPilot Cohort

Six 2-day sessions:

May 14 & 15, 2009

June 17 & 18, 2009

July 22 & 23, 2009

August 12 & 13, 2009

September 17 & 18, 2009

October 22 & 23, 2009


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Academy Principles and Format funded by a grant from the National Institute of Corrections

  • Not just a generic leadership program, but focused specifically on the change to Evidence-Based Practices

  • Design employs adult learning principles, highly interactive

  • Participants responsible for own learning

  • Keyed to identified competencies

  • Self-assessment and reflection


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  • Small group work funded by a grant from the National Institute of Corrections

  • Journaling

  • Peer mentors

  • Workplace assignments between sessions designed to either further the learning from the session or provide a link to the upcoming modules


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Session 1: The Leadership Journey funded by a grant from the National Institute of CorrectionsTopics Covered

  • Overview of leadership

  • Relationship of leader behaviors to effective implementation of evidence-based practices

  • Management vs. leadership

  • Organizational culture and climate

  • Learning organizations


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Activities funded by a grant from the National Institute of Corrections

  • Identify peer mentors

  • Complete a self-assessment of leadership competencies

  • Write a leadership development plan

  • Assignment: Submit an article on change and a summary of the article


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Session 2: Beginning the Journey funded by a grant from the National Institute of CorrectionsTopics Covered

  • Focus on changing the organizational culture

  • Stages of change for organizations and individuals

  • Strategies for leading change

  • Creation and communication of a powerful vision for the future


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Activities funded by a grant from the National Institute of Corrections

  • Reports on change articles

  • Small group work

  • Creation of change plans

  • Journaling

  • Peer mentor meetings

  • Assignment: complete an NIC e-learning module and work with peer mentor to prepare a presentation at session 3


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Session 3: Engaging Others funded by a grant from the National Institute of CorrectionsTopics Covered

  • Engaging others in actively pursuing the vision

  • Communication skills

  • Building positive relationships with internal and external stakeholders

  • Creating and maintaining high functioning teams

  • Motivating staff through enabling others to act


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Activities funded by a grant from the National Institute of Corrections

  • Peer mentor presentations on various topics related to communications, emotional intelligence and teamwork

  • Evaluations completed by cohort members for each presentation

  • Begin process of selection of a class spokesperson for graduation

  • Assignment: stakeholder interviews and reports


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Session 4: Handling the Rough Spots funded by a grant from the National Institute of CorrectionsTopics Covered

  • Addresses potential obstacles in instituting organizational culture change

  • Managing conflicts

  • Overcoming resistance

  • Dealing with difficult people

  • Embracing diversity

  • Challenging the process when necessary


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Activities funded by a grant from the National Institute of Corrections

  • Self-assessment of conflict style

  • Role play of a mediation scenario

  • Gender stereotyping activity

  • Multi-generational quiz

  • Group demonstrations of dealing with difficult people

  • Fierce conversations role plays


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  • Voting on a class spokesperson funded by a grant from the National Institute of Corrections

  • Assignment: Do one of the following and prepare to report at the next session:

    • Conduct a negotiation

    • Conduct a mediation

    • Implement a plan to deal with a difficult person


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Session 5: Celebrating Milestones funded by a grant from the National Institute of CorrectionsTopics Covered

  • Establishing performance measures

  • Monitoring progress

  • Providing feedback

  • Recognizing and rewarding successes

  • Ensuring small, incremental wins

  • Celebrating the reaching of milestones


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Activities funded by a grant from the National Institute of Corrections

  • Group debate on the topic of performance measurement

  • Small group work on defining greatness

  • Identification and rating of current performance measures

  • Small group brainstorm of reward and recognition activities


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  • “Food for Thought” activity to recognize cohort members funded by a grant from the National Institute of Corrections

  • Assignment:

    • Complete a self-assessment on the “Supervisor in an Ideal EBP Unit”

    • Provide a copy to immediate supervisor for completion

    • Meet with supervisor to discuss progress throughout the academy


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Session 6: Continuing the Journey funded by a grant from the National Institute of CorrectionsTopics Covered

  • Focus on continued growth and development of leaders

  • Developing staff knowledge and skills

  • Coaching skills

  • Principles of adult learning

  • Workplace wellness and quality of work life

  • Importance of humor and fun

  • Executive Dialogue and Academy Graduation


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Activities funded by a grant from the National Institute of Corrections

  • Design a training program using adult learning principles

  • Self-assessment on various dimensions of wellness

  • Re-visiting the leadership competency assessment

  • Use of workplace assignment discussion to re-write the leadership development plan


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Post-Academy Follow-Up funded by a grant from the National Institute of Corrections

  • Recommended activities to continue the learning process, including:

    • “Booster” sessions

    • Leadership blog

    • Leadership book club

    • Lunch or breakfast and learns

    • WebEx sessions for online discussion of leadership challenges and solutions


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  • Agencies encouraged to develop individualized plans


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    A poem with three lines funded by a grant from the National Institute of Corrections

    Syllables: five-seven-five

    On any topic