Identifying Russian Market Challenges. Jean Noel LAU KENG LUN Head of Product Marketing, Corporate and Distribution Channels AMADEUS. Aeroflot. other ALs…. Utair. Rossiya. KrasAir. S7. Ural. Domodedovo. Russian Market Challenges…. SIRENAs. Gabriel (incl. ATOs). TCH. BSP. GDS.
Jean Noel LAU KENG LUN
Head of Product Marketing, Corporate and Distribution Channels
a lot of too serious people to talk to and to manage…
a lot of “complicated things” to connect together…
Industrialization & productivity gains
has to use a GDS as an integral part of their programme
Erik van Winkel
Edgar, Dunn & Company
Brussels, 2 March 2009
Travel payment solutions can contribute in different ways to cost reductions
MIS platform to enable more and better corporate deals
Process efficiencies and avoidance of negative costs (fraud, unused tickets etc)
Retailer / Supplier needs
How do I serve travellers?
What do travellers want?
But who are the travellers?
How do I manage revenues and margins?
What do I have to sell?
How do I access the right content?
consumers = THE driving force
1st airline e-commerce website powered by Amadeus
EU CRS code of conduct signed
3G mobile phones
‘New, ever-evolving model’