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Enhancing VLE Experience through Evidence-Driven Design

Dive into the journey of designing an optimal Virtual Learning Environment (VLE) through data-driven approaches and real user feedback to improve user experience and address challenges. Explore key findings, project outcomes, and strategies to enhance VLE efficiency for both staff and students. Join us in shaping a better educational platform for all stakeholders.

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Enhancing VLE Experience through Evidence-Driven Design

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  1. Something Old, Something New, Something Borrowed - Are We Blue? Nichola Hayes Educational Designer Course Design and Development Unit University of Leicester

  2. VLE Back Story Photo credit: Jesuscm via photopin

  3. VLE Back Story Photo credit: Jesuscm via photopin

  4. Stick or Twist Photo credit: canonsnapper via photopin

  5. Our Approach: Evidence, Evidence, Evidence Photo credit: dgray_xplane via photopin

  6. Our Approach: evidence, evidence, evidence • Server logs to quantify the usage of particular tools. • An online questionnaire to all staff (academic, administrative and central support), which explored VLE use, attitudes, needs and challenges. (262 staff responded). • Interviews with all 32 academic departments and student-facing central services. • A focus group involving a representative sample of students from 13 departments.

  7. Project Oscars – the people who made it possible Photo credit: Dave_B via photopin

  8. Staff Survey - Respondents by job role (n=262)

  9. Staff Survey Results • Dissatisfaction with Blackboard. • Blackboard used as a content repository. • Standardised templates that allow flexibility welcomed by the majority. • Centrally provided extra help required for any Bb upgrade fall-out and moving to a template.

  10. Staff Survey Results

  11. Student Focus Group Questions • Q1.What role does Blackboard currently play in your course? • Q2. Is it easy to access course materials on Blackboard currently? • Q3. What do you find most difficult to use in Blackboard? • Q4. Where and when do you need to/would you like access to course materials? • Q5. What sort of materials would you ideally like? • Q7. If you could design an ideal VLE – what would it look like?

  12. Student Focus Group

  13. Q7. If you could design an ideal VLE – what would it look like? • Keep it simple • Bb Home page for your department, should be cleaner, with ‘button’ links to DISCUSSION BOARDS, YOUR GRADES, MATERIALS, ASSESSMENT, SEARCH, CAREERS, DEPARTMENT NEWS • Notifications should use colours to highlight new information or updated information. • Use shorter file names • Timetable • Link to library and notification of when books are due back • Pre-populate address book with relevant students and staff

  14. Blackboard Audit • Upgrade Considerations • Blackboard roles within the department • Usability and fit for purpose • Navigation/organisation and templates • L&T tools • Site administration • Assessment and Feedback • Support and Training

  15. Blackboard Audit Results • July best month for downtime • Difficult time of year – Start of year and semesters • Demanding tasks – • Enrolling students • Deleting students/instructors from previous cohorts/years • Uploading multiple documents on a one-by-one basis • Adaptive release • Navigation - Not user-friendly (too many clicks, frustrating…) • Templates - Would like templates with ability to personalise/adapt • L&T tools outside of Bb – large percentage are and favourites were Google tools (Plus, Docs, tools), specialised tools (geological mining software), Facebook, WordPress, Screen Capture, Twitter etc.) • Academic staff and module convenors doing as much administration as the administrators (blurred roles) • Training - Current style of training is not useful or staff do not have time to attend. Key question(s) – What is Blackboard for? What can we do with it? How do we enhance the experience? What training is available? Discipline specific training

  16. Project Outcomes Photo credit: DenisDenis via photopin

  17. Upgrade to Bb 9.1 SP8 Photo credit: ajmexico via photopin

  18. Move to Managed Hosting

  19. Mobile App. and Bb Mobile Learn

  20. VLE Policy & Guidance Document Photo credit: Hotel Ocho via photopin

  21. Default View – our approach • Task and finish Group • Paper Prototyping • Student Focus Group Photo credit: Doug Aghassivia photopin

  22. Communication

  23. Support Resources • Online Help resources: go.le.ac.uk/blackboardhelp • Access from Help page in Blackboard

  24. Dedicate Migration Support Team

  25. Learning Objects http://preview.tinyurl.com/ckxq2lk Podcasts http://preview.tinyurl.com/coqov4c Blogs http://preview.tinyurl.com/ckf9ptn Wikis

  26. SITS integration Photo credit: Samyra Serin via photopin

  27. VLE re-launch part II Photo credit: DazF {mostly absent} via photopin

  28. Are We Blue? Photo credit: Roger Smith via photopin

  29. Questions Photo credit: mag3737 via photopin

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