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Assessing Current I nstitutional Practices: The ALFI Toolkit . PLA with a Purpose Symposium Columbus, Ohio April 29, 2014. Serving Adult Learners. Adult-Learning Focused Institutions (ALFI) Project Origins

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Assessing current i nstitutional practices the alfi toolkit
Assessing Current Institutional Practices: The ALFI Toolkit

PLA with a Purpose Symposium

Columbus, Ohio

April 29, 2014


Serving adult learners
Serving Adult Learners

Adult-Learning Focused Institutions (ALFI) Project Origins

CAEL’s 1999 Benchmarking Study of six high-performing, adult-serving colleges and universities

  • Best Practices in Adult Learning, a CAEL book

  • Study findings distilled into Principles of Effectiveness for Serving

    Adult Learners


Cael s alfi project
CAEL’s ALFI Project

CAEL’s Principles of Effectiveness for Serving Adult Learners

  • Outreach

  • Life & Career Planning

  • Financing

  • Assessment of Learning Outcomes

  • Teaching-Learning Process

  • Student Support Systems

  • Technology

  • Strategic Partnerships

  • Transitions


All of the principles
All of the Principles

The Principles of Effectiveness are:

  • Integrated – they work together

  • Indivisible – they form a whole

  • Imperative – not just “a good idea”


The alfi assessment toolkit
The ALFI Assessment Toolkit

The ALFI Assessment Tools

(2 surveys)

  • Institutional Self-Assessment Survey (CAEL & NCHEMS) is for adult degree program administrators and faculty.

  • Adult Learner Inventory (CAEL & Noel-Levitz) is an adult student survey based on ALFI.


Assessing current i nstitutional practices the alfi toolkit
ISAS

Institutional Self-Assessment Survey (ISAS)

  • The ISAS is a survey that iscompleted by administrators, faculty, and staff and offers an opportunity for dialogue across departments about adult learners.

  • It provides the framework to reflectively examine how resources, structures, and practices impact the success of adult learners.


Isas survey categories
ISAS Survey Categories

  • Institutional Background

  • Mission, Leadership, and Organizational Structure

  • Tuition and Financial Aid

  • Teaching and Learning

  • Faculty Recruitment and Development

  • Student Services

  • Key Constituencies


Completing the isas
Completing the ISAS

  • Approximately 50 items

  • One survey is submitted; completed by an institutional team


Isas items
ISAS Items

The ISAS: The Institutional Self-Assessment Survey

  • Sample Item:

    • To what extent does your institution partner with other organizations (community-based organizations, employers, other post-secondary providers) to deliver student support services:

      • Not at all

      • Not very much

      • Somewhat

      • A great deal

      • Almost always (provide examples on supplementary page)


The ali
The ALI

  • Survey to capture the experience of adult students in undergraduate programs

  • Developed through a partnership between CAEL and Noel-Levitz

  • ALI focuses on eight of the nine CAEL ALFI Principles (Strategic Partnerships principle is not covered because students are unlikely to know about this area)

  • Version for four-year institutions and a version for two-year community colleges; same items with text adjustments

  • Structure of the instrument follows the Noel-Levitz model with students indicating both the level of importance and the level of satisfaction for each item

  • Items rated on a 1-7 scale (1 is low; 7 is high)


Ali items
ALI Items

  • 47 items rated for importance and satisfaction

  • 10 optional items defined by the institution, rated for importance and satisfaction

  • 2 summary items – overall satisfaction and likelihood student will recommend to other adult students

  • 18 standard demographic items (gender, age, employment, class load, etc.)

  • 2 optional demographic items (one major/program and one other


Ali scores
ALI Scores

  • Importance scores

    • How important is it for your program to meet this expectation?

  • Satisfaction scores

    • How satisfied are you that your program is meeting this expectation?

  • Performance gap scores

    • The discrepancy between the expectation (importance score) and the reality (satisfaction score).


The alfi report provides
The ALFI Report Provides:

  • Comparative data:

    • External: Your team’s and your students’ ratings vs. students and teams at other institutions that have used the ALFI Assessment Tools

    • Internal: The institution’s perspective vs. adult learner perspective for each scale


Alfi is not
ALFI Is Not:

An evaluation of performance based on an external evaluator’s “grades”


Using the tools
Using the Tools

How Institutions Have Used the Tools

  • Identifying and marketing strengths

  • Setting priorities for strategic planning

  • Preparation for accreditation review

  • Internal program review

  • Development of strategic plans

  • Aligning resources to best meet the needs of adult learners


Using the tools1
Using the Tools

How Institutions Have Used the Tools

(cont’d.)

  • Baseline data for future assessments

  • Including data in annual report

  • Creating recruitment messages

  • Facilitating discussion & debate

  • Helping with market niche reporting

    Focusing attention on adult learner needs and issues


To learn more about using alfi
To Learn More about Using ALFI

  • http://www.cael.org/Whom-We-Serve/Colleges-and-Universities/Adult-Student-Services/ALFI-Assessment-Tools

  • www.cael.org

  • http://www.cael.org/pdfs/21_ToolsforTwoYearColleges