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Enhancing Usability in Interactive Systems Development

Learn about human-centred approach for improving usability in early lifecycle stages of interactive systems, based on ISO standards. Explore a model for user-centric design and system specifications. Conduct surveys to refine requirements with a user's perspective.

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Enhancing Usability in Interactive Systems Development

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  1. Human-centred Development of Interactive Systems: Improving Usability in Early Lifecycle Stages Zoraida Callejas, Ramón López-Cózar Dep. Languages and Computer Systems University of Granada (Spain)

  2. Usability “The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use” ISO 9241-11 “the capability of the software product to be understood, learned, used and attractive to the user”. ISO/IEC 9126 Human-centred Development of Interactive Systems: Improving Usability in Early Lifecycle Stages

  3. Human-Centred Development Model User Multimodal input/output User model Context System Interaction management Human-centred Development of Interactive Systems: Improving Usability in Early Lifecycle Stages

  4. Human-Centred Design Ubiquitous Multimodal Dialogue System System specification Preliminary set of requirements Design WOZ Users survey • Properties: Multimodal control of home appliances, entertainment functionality, external communication. • Restrictions: Non intrusive, proactive, adaptive, customizable, friendly, easy to use. Preliminary requirements Refined requirements with users point of view • 200 polled. • The survey includes a representative sample of different segments of age, studies, economic situation and residence place Human-centred Development of Interactive Systems: Improving Usability in Early Lifecycle Stages

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