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Matthew Lester Group Chief Finance Officer

Matthew Lester, Group Chief Finance Officer, discusses value drivers such as cost management, profit generation, free cash flow, and revenue growth within the UK Parcels market. The company aims to maximize EBITDA and transform profits through strategic investments in people, productivity, and IT infrastructure. With a focus on managing costs and driving efficiency, the goal is to maintain market share, expand parcel services, and capitalize on commercial opportunities. By investing in technology, optimizing networks, and enhancing productivity, the company seeks to increase cash flow and secure a larger market share while mitigating declines in traditional mail services.

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Matthew Lester Group Chief Finance Officer

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  1. Growing our business Matthew Lester Group Chief Finance Officer

  2. Value Drivers - Group Costs Profit Free Cash Revenue UK Parcels B to C growth + RPI For every £1 earned we make 4p EBITDA Grow profits Transformation £0.2bn People Wage rates – productivity + IT UK Letters Down 4-6% + RPI Investment £665m Non-People Inflation - procurement Past Peak 2013/14 £403m 4.4% GLS Parcels Euro GDP £334m Grow in line with our peers £9.1bn £8.5bn

  3. Revenue Growth – UKPIL Parcels £2.9bn* UKPIL Parcels B to C growth + RPI Revenue Maintain share of a growing market *Year to March 2013

  4. Revenue Management – UKPIL Letters £4.7bn* UKPIL Letters Down 4-6% + RPI Growing MarketReach & Keep me Posted *Year to March 2013

  5. Managing our costs - People People Wage rates – productivity + IT Costs More IT investment 2–3% Productivity by core network optimisation & efficiency everywhere

  6. Managing our costs – Non people Non-People Inflation - procurement Procurement reduced costs £64m Managing demand and cutting waste

  7. Investment Revenue Growth Focused Modernisation Focused • Past peak of transformation investment • Parcels expansion • Barcoding & Tracking • Address IT and make it a commercial opportunity Cash Investment £665m

  8. Growing Cash Flow Double free cashflow Bigger share of a growing parcels market Growing MarketReach = Critical to helping offset decline in letter 2–3% Productivity & continue optimising core network Procure well, manage demand and cut waste More investment in IT Parcels capacity Barcoding & Tracking

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