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OSP221. Microsoft Office 365 for Enterprises . Christophe Vallee – Solution Architect – Office 365 Philippe Maurent – Service Engineer – Office 365 Microsoft Corporation. Session Objectives.

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microsoft office 365 for enterprises


Microsoft Office 365 for Enterprises

Christophe Vallee– Solution Architect – Office 365

Philippe Maurent– Service Engineer – Office 365

Microsoft Corporation

session objectives
Session Objectives
  • This session will introduce you to Office 365 and some of the enterprise considerations when leveraging the cloud.
  • We will recap the full capabilities of the service and
  • Drill into the improvements that have been made to the service since its launch
  • Office 365 Overview
  • Office 365 Administration Demo
  • Office 365 End-user Demo
  • What additional improvements have been made since launch
  • Summary

Increasingly Demanding Environment

Consumerization of IT



Infrastructure Cost & Complexity



Percentage of information workers who report using at least one self-purchased device for work

Percentage of IT budgets spent maintaining inflexible & siloeddata centerequipment


Multi Generational Workforce

Mobile & Distributed Workforce

1 .2 B


Percentage of IT spend towards public and private cloud in 2011

Amount of hours per week Chinese millennials spend using real time communication tools

Number of mobile users worldwide by 2013 (more than 1/3 of the world’s workforce)


Brings together cloud versions of our most trusted communications and collaboration products with the latest version of our desktop suite


Office 365 Delivers World Class Capabilities

  • Pay-as-you-go, per-user licensing
  • Complete Office experience with services integration
  • Always the latest version of Office and Office Web Apps
  • Familiar Office user experience
  • IM & Presence across firewalls
  • GAL/Skill search in SharePoint
  • Online meeting with desktop sharing
  • Windows Live federation
  • My Sites to manage and share documents
  • Access documents offline
  • Document-level permissions
  • Share documents securely with Extranet Sites
  • 25Gb mailbox with voicemail & unified messaging
  • Integrated personal archiving
  • Retention policies and legal hold
  • Free/busy coexistence

The Trust Principles

Cohesive Process Combining 4 Pillars

Your Privacy Matters

Leadership in Transparency

Independently Verified

Relentless on Security


Microsoft Office 365

Security, Privacy, & Trust

Friday (June 29th) - 8:30 AM

We respect

your privacy

You know where data resides, who can access it and whatwe do with it

Compliance with World Class Industry standards verified by 3rd parties

Excellence in Cutting edge security practices


Office 365 Keeps You Efficient & in Control

ADFS 2.0

Federated identity and single sign-on

Different identity options for your organization, including full support for single sign on with the cloud

Role-based access

More granular role based access for administrators, partners and end users

Simplified management

Remote PowerShell and fall through experience to specific services to gain similar server configuration control


Office 365 is Extensible

Platform Web Services

New programmability layer allowing third parties to interact with platform

Office 365


Helps you find partner applications and services to complement the Office 365 platform

Microsoft® Azure

Connect your platform with applications developed for Azure


Office 365 Allows You to Live in a Hybrid World


Microsoft Office 365

Management & Deployment

Wednesday (June 27th) - 5:00 PM

User migration


Keep some users on-line and some users on-premises or keep them all in a single environment

Workload migration flexibility

Move or extend on-premises workloads to the cloud at your pace, move back from cloud to on-premises at will

Single licensing agreement

Supports all scenarios, to help you optimize costs and transition when it make sense for your business


Office 365 Provides Enterprise Grade Support


Microsoft Office 365

Service Reliability & Disaster Recovery

Friday (June 29th) - 10:15 AM



24x7 phone or online accessible IT-level support dedicated to Office 365

Self service


The Service Health Dashboard provides current information about the service status accessible on the Web or via RSS

Partner ecosystem

& community

Broad community of 16,000+ WW partners and online community forums available to help you

office 365 admin experience

Office 365 Admin Experience

Philippe Maurent

Service Engineer – Office 365

Microsoft Corporation

office 365 user experience

Office 365 User Experience

Christophe Vallee

Solution Architect – Office 365

Microsoft Corporation


There’s an Office 365 for EVERYONE

  • For education
  • Higher education or K-12
  • Internal IT or IT partner required
  • Fully featured, scripting, customization
  • Same service level than enterprise tailored to meet needs of educators & students
  • For small business
  • IT consultant or no IT
  • Low monthly subscription price
  • Focus on simplicity vs. features
  • Community help
  • For the enterprise
  • Any size organization
  • Internal IT or IT partner required
  • Fully featured, scripting, customization
  • Range of offerings by use type
  • 24x7 phone support

Office 365 Supports a Diverse EnterpriseWorkforce

Rich feature offering that meets a user’s full messaging and collaboration needs

Low cost offering to users that do not have messaging and collaboration capabilities today

  • Kiosk worker offer
  • 1 GB mailbox
  • Outlook Web App only
  • POP & ActiveSync support
  • Messaging, calendar, contacts
  • Forefront antivirus & anti-spam
  • SharePoint Access (0MB storage)
  • Site search capabilities
  • Office Web Apps
  • Information worker offer
    • 25GB mailbox
    • 500MB SharePoint storage
    • Client Connectivity
    • Mobility
    • Lync capabilities
    • Exchange & SharePoint capabilities
    • Office Professional Plus
    • On-premises access rights

Authentication Options with Office 365

Microsoft Online IDs

Federated IDs (New)

  • Sign In with Cloud Identity
    • Authentication in the cloud
    • On-premises ID and Office 365 ID
    • Prompt for credentials
    • Absence of two-factor authentication
    • Password policy
      • Enforced globally by Microsoft
      • Not configurable by customers
  • Sign In with Corporate ID
    • On-premises authentication
    • No authentication prompt
    • On-premises only password management
    • Possible two-factor authentication
    • Requires on-premises Active Directory® Federation Services 2.0 server(s)


Active Directory Integration with Microsoft Office 365

Thursday (June 28th) - 8:30 AM


Continuous Improvements

12 Month Roadmap Communicated

MonthlyService Update Communications

Rhythm of the Service

Field, Partner, And Customer Inputs

Top Feature Requests Identified

new capabilities since release
New Capabilities Since Release


& Collaboration

Access Anywhere



Enterprise Security & Reliability

IT Control & Efficiency

  • Enhanced OWA attachment preview with Office Web Apps
  • Sender photos in Outlook Web App
  • Improved Office Web Apps capabilities
  • Unified download page for Mac
  • SharePoint Business Connectivity Services (BCS)
  • Windows Live ID support for SharePoint Partner Access
  • Storage quota limit increase for Customers with more than 10,500 seats*
  • Enhancements to Connected Accounts
  • Exchange migration enhancements*
  • Exchange hybrid configuration wizard
  • Exchange enhancements to multi-mailbox search**
  • Exchange client access control
  • Retention Policy and Tag Management
  • Exchange Group Naming Policy
  • EU Model Clauses support
  • Improved ability to recover SharePoint sites
  • Do-it-yourself troubleshooting tool
  • Admin self-serve password reset
  • CRM Online integration with O365
  • 64-bit Directory Synchronization Tool
  • Improved Windows Phone support via 7.5 “Mango” release
  • Lync mobile clients
  • Lync web scheduler
  • RIM Blackberry Business Cloud Services for Office 365
  • Outlook Web App in IE 9 App mode
  • IE9 and Chrome support for SharePoint
  • Official support for Lion OS
  • Trials expands to 22 new markets
  • Direct web offering in Russia and S. Korea
  • Commercial availability in Chile and Brazil
  • New language support (Portuguese-Portuguese)
  • Continuous service reliability improvements
  • RSS for the Service Health Dashboard
  • Customer-level status for the Service Health Dashboard
  • SSAE 16 Type 1 (SSAE SOC 1 Type 1)
  • Health Insurance Portability and Accountability Act (HIPAA)

*Feature is only available in Enterprise SKUs

exchange online updates
Exchange Online Updates


& Collaboration

Access Anywhere

IT Control & Efficiency

Enhancements to Connected Accounts: Manual mailbox refresh enabled and automatic sync frequency increased to for Connected Accounts.

Enhanced OWA attachment preview: Preview Office documents in OWA using Office Web Apps.

Sender photos in OWA: A photo of a message’s sender is displayed from the Global Address List when messages are viewed in OWA.

Email storage doubling for Kiosk plan:As a result of improvements in storage cost, the mailbox limit for Kiosk plan users increases from 500 megabytes (MB) to 1 gigabyte (GB).

OWA in IE9 App Mode: Launch OWA with one click, stay informed of incoming email and IM when browser is minimized, and quickly access common OWA commands from the taskbar.

Exchange ActiveSync (EAS) availability to Kiosk plan users: Kiosk plan users can now use any smartphone that supports Exchange ActiveSync.  However, users who want Exchange ActiveSync on tablet devices will need to upgrade to a SKU that includes Exchange Plan 1 or Plan 2.

Staged Migration Enhancements: Improved control over migration batches and better visibility into items skipped during migration.

Hybrid Configuration Wizard: Exchange 2010 Service Pack 2 feature that simplifies the setup of hybrid deployments

Enhancements to multi-mailbox search: Improved search performance, plus the ability to preview message “hits” including a short preview of message contents.

Retention Policy and Tag Management:Improved mailbox retention settings so users can now use the mail control settings in Exchange Control Panel to create and manage retention tags and policies

enhanced owa attachment preview
Enhanced OWA Attachment Preview
  • “Open in Browser” links to view attachments in
  • Office Web App
  • High-fidelity attachment previews using Word, Excel, & PowerPoint Web Apps

Office Web Apps provide high-fidelity rendering of Office documents in Outlook Web App

Refer to this EHLO Blog Post for more details

sender photos in owa
Sender Photos in OWA
  • “User can preview and change their own photo and IM chat status
  • Sender’s photo displayed in OWAs
sharepoint online updates
SharePoint Online Updates


& Collaboration

Access Anywhere

IT Control & Efficiency

Business Connectivity Services (BCS): Support for connecting to line-of-business applications (web service based)

Increased Enterprise

Directory Synchronization: Large customers with large numbers of users can now provision the SharePoint Online service. This service update allows customers with up to 500,000 user objects to provision SharePoint Online.

External Sharing: Invite by Business Email:External users can use their business email address to authenticate when invited into a site collection.

Windows Phone 7.5 “Mango” support: Office 365 small business (http) and enterprise (https) offerings can access SharePoint Online lists and document libraries from the Office Hub

Support for Internet Explorer 9 (IE9) and Chrome

PDF Support Improvement:PDF files can now be opened directly into Adobe Reader without having to download the PDF to your desktop.

Improved Recycle Bin: Ability for a Site Collection Administrators to recover full sites and site collections from within the SharePoint Online Administration Center recycle bin.

Tenant storage quota limit increase – up to 25 terabytes (TB)*:Individual customers can now consume up to 25TB’s of data and content – previously this was stated as a per tenant limit of 5TB. The equation is: 10GB + (500MB * # of E users) + any purchased additional storage, up to 25TB.

external sharing invite by business email
External Sharing: Invite by Business Email
  • External users can be invited using
  • their primary business email address
  • Method of inviting and accepting are the same external sharing steps
  • The email user name has to be associated to the LiveID system, sometimes referred to as EasiID.
pdf support improvement
PDF Support Improvement

No longer require download to local desktop.

Customers now have option to open PDF files directly into Adobe Reader

PDFs remain associated with SPO document library (both read and edit)

Requires Adobe Reader 10.1.2

  • New PDF icon

Office Web Apps Updates

Print from editor: Print Word document from edit mode (in addition to view mode).

Insert chart: Insert charts in Excel Web App

Fill handle: Copy and paste values and formulas by dragging the fill handle.

Print: Print presentations from PowerPoint Web App

Edit text in more shapes: Enabling users to edit text in more shapes, vs. just placeholder shapes.

Choose theme: Picking a presentation theme when you create a new document

Insert clip-art: Insert clip art in PowerPoint Web App

ODF support: View and edit ODF documents in Office Web Apps.

Chrome support: Using Office Web Apps with the Chrome browser.

IE9 native support:Using Office Web Apps with IE9 in native mode (vs. in IE8 mode).

lync online updates
Lync Online Updates


& Collaboration

Access Anywhere

IT Control & Efficiency

Lync client for Mac:Downloadable Lync client available for Mac users providing integrated functionality for instant messaging, presence, conferencing and voice.

Client-side Recording: Tenant admin controlled (enable/disable) feature providing client recording capability.

Lync Mobile Clients:Microsoft developed and supported mobile clients that deliver instant messaging, presence, single-touch audio conferencing and calling features across Windows Phone, Android, iOS and Nokia Symbian.*

Web Scheduler:Browser-based tool for scheduling online meetings with proper access rights and roles.

Update to Lync Online Control Panel:Tenant admins can control presence privacy, mobile phone notifications, dial-in conference settings and advanced user filtering and search.

*Lync for Nokia Symbian will be available in the Ovi store and via a firmware update, released by Nokia in Q1 CY12.

online meetings enhancements
Online Meetings Enhancements
  • Ability to schedule Lync meetings outside of Outlook
  • Client-side recording in Lync
suite level updates
Suite-level Updates


& Collaboration

Access Anywhere

IT Control & Efficiency

Unified Mac Downloads Page: UX improvements to add a single location for Mac users to download a desktop setup connector and Lync

Multi-Language Pack for Office:Users can now download multi language pack for Office client from Office 365 portal and enjoy working in the language of their choice without having to reinstall Office.

Windows Phone 7.5 “Mango:” Enables users to search fully indexed email and attachments on Exchange Online. Users can also search fully indexed Office documents on your SharePoint Online team sites.

BlackBerry Business Cloud Service:New BBCS service - hosted, licensed and supported by RIM for Office 365 users

Official Support for Lion OS:Added Lion OS to the list of officially supported operating systems

Compliance Updates:Compliant with EU Model Clauses, Data Processing Agreements and ISO 27001, and HIPAA among other standards.

Identity Updates:Improved client access control based on network connectivity

Admin Password Reset:Self-serve tool for admins to reset their password

64-bit Directory Synchronization Tool:64-bit version will use Forefront Identity Manager (FIM) 2010 as the underlying synchronization engine

Do-it-yourself Troubleshooting Tool: Step-by-step guidance through common support issues available in the community

admin self serve password reset
AdminSelf Serve Password Reset
  • An SMS with a recovery code is sent to the mobile phone number provided
  • An email is sent to the alternate email address with a link at which user enters the recovery code

Follows a two step authentication process that requires user to provide both a mobile phone number and alternate email address at sign in

To reset the password, user clicks on “Forgotten Password” link on the sign in page

On successful authentication, user can self reset password

windows phone updates
Windows Phone Updates

Fast set up using auto detection with a single input of Office 365 ID and password

Access to email, calendar, tasks, contacts with Outlook Mobile built in

Access to Office documents with Office Mobile built in

SharePoint Workspace Mobile designed to keep the mobile workforce up to date

Instant messaging & online meetings with Lync Mobile app available as a free download in the Marketplace

New security features


Blackberry Device Support

  • Admin
  • Web-based admin portal to manage users & settings
  • Impersonation console for Delegate Admin Partners (DAPS)
  • Role-based administration
  • Familiar admin console with functionality to reset device passwords, lock & wipe lost devices
  • BES Express set of IT Policies
  • Support for BlackBerry® Balance™
  • Enterprise-Only Wipe
  • Protection of corporate data
  • End User
    • Mobile Synchronization of Exchange Online
    • Email, Contacts, Calendar, Tasks, Notes, etc.
    • BlackBerry Balance Support
    • Web-based self-service console
    • Device Switch, Backup & Restore
    • Set Enterprise Activation Password
    • Remotely Lock/Wipe Device
    • Familiar BlackBerry experience & performance

RIM Blackberry® Business Cloud Services Benefits

blackberry device support rim blackberry business cloud services highlights
Hosted and supported by Research in Motion (RIM) to deliver BlackBerry service (for Office 365) via the cloud

Utilizes familiar underlying RIM technology and functionality experienced with BlackBerry services

Provides BlackBerry email, calendar and PIM experience forexisting and future Office 365 Enterprise Plan customers (either full suite or Exchange Online standalone)

Costs at launch are $0 per user/month although customers still require BlackBerry device and service plan

Global market availability planned for the majority of current Office 365 countries with new markets being evaluated by RIM

No big capital expenditure or upfront investment costs (infrastructure, licensing) and lower operational and maintenance costs

Blackberry Device Support RIMBlackberry® Business Cloud Services: Highlights
session summary
Session Summary
  • This session introduced you to Office 365 and some of the enterprise considerations when leveraging the cloud.
  • We recapped the full capabilities of the service
  • Drilled into the improvements that have been made to the service since its launch.
related resources
Related Resources
  • Office 365 TechCenter:
  • Office Client TechCenter:
  • Office, Office 365 and SharePoint Demo Area Includes:
    • Office 365 IT Pro Command Center
    • Office 365 Data Center Exhibit
track resources
Track Resources
  • Office 365 TechCenter:

Office Client TechCenter:

Office, Office 365 and SharePoint Demo Area Includes:

Office 365 IT Pro Command Center

Office 365 Data Center Exhibit




  • Connect. Share. Discuss.
  • Microsoft Certification & Training Resources

  • Resources for IT Professionals
  • Resources for Developers

submit your evals online

Submit your evals online


© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.

The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.