voip success promise vs reality n.
Download
Skip this Video
Loading SlideShow in 5 Seconds..
VoIP Success Promise vs Reality PowerPoint Presentation
Download Presentation
VoIP Success Promise vs Reality

Loading in 2 Seconds...

play fullscreen
1 / 15

VoIP Success Promise vs Reality - PowerPoint PPT Presentation


  • 144 Views
  • Uploaded on

VoIP Success Promise vs Reality. Brian Title October, 2006. SMB Case Study: Manhattan Beachwear. Jon Nelson Toshiba Telecommunication Systems Division Rick D’Amato Manhattan Beachwear LLC John Berg Transcom Telecommunications Corporation . Agenda Introduction and Background

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about 'VoIP Success Promise vs Reality' - lynde


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
voip success promise vs reality

VoIP SuccessPromise vs Reality

Brian

Title

October, 2006

smb case study manhattan beachwear

SMB Case Study: Manhattan Beachwear

Jon Nelson

Toshiba Telecommunication Systems Division

Rick D’Amato

Manhattan Beachwear LLC

John Berg

Transcom Telecommunications Corporation

slide3
Agenda
  • Introduction and Background
  • Solutions Implemented
  • Success Results
  • Savings & ROI
slide4
About Manhattan Beachwear LLC
  • Leading manufacturer of women’s swimwear worldwide
  • Makes millions of swimsuits for top department stores and discount stores
  • Headquartered in Cypress, California
  • Showroom in New York City
  • Manufacturing plants in Mexico, Indonesia, and Vietnam

Objectives

  • Use VoIP to connect all locations and workers around the world
  • Connect CEO, a road warrior who travels internationally
  • Improve productivity
  • Quantifiable ROI & cost savings to justify investment
slide5
Recommendations from Toshiba Dealer
  • Create a converged VoIP and TDM system
  • Use VoIP to connect remote locations and workers
  • Use digital telephones for most users at headquarters
    • Save on equipment costs re-using some interface cards
    • Reduce traffic on the LAN
slide6
Equipment Implemented
  • Toshiba Strata CIX IP business communication system
  • Toshiba Stratagy iES32 Voice Processing
  • Toshiba SoftIPT soft phone on CEO’s laptop
  • Toshiba IP desk telephones in all remote locations
  • Use Toshiba digital telephones at headquarters
slide7
Toshiba VoIP Delivers a Wave of Success for Manhattan Beachwear
  • Strata CIX670 with VoIP connects Cypress, CA, HQ
    • With New York showroom and
    • Manufacturing plants Indonesia, Vietnam, Mexico
  • Centralized communication has everyone on the same system
    • Improves internal communications
    • Improves external communication with customers and vendors
  • Road warrior CEO uses SoftIPT soft phone on his laptop to stay connected when away from the office
  • Migrated from Toshiba DK96 to CIX670 saving money by re-using some interface cards
  • Cost savings of $3,000 per month in long distance and international conference calling costs
system diagram

Cypress, California Headquarters

Traveling CEO Laptop Soft IPT

Remote Home Office Workers

CIX670

Digital Telephones

IP Telephones

Internet

Mexico

Vietnam

New York Showroom

Indonesia

IP Telephones

IP Telephones

IP Telephones

IP Telephones

System Diagram
slide9
Result #1: Connected the Road Warrior CEO
  • CEO Scott Soura is on the road nine months a year
  • Uses Toshiba’s SoftIPT soft phone on his laptop
  • Connected to his business phone line anywhere there’s Internet or Wi-fi coverage, including hotel rooms, remote offices, airports, etc.
  • Clients and staff can reach him no matter where he is in the world
slide10
Result #2: Connected Offices, Showrooms, and Manufacturing Plants Worldwide
  • Eliminated long distance costs between company locations in California, New York, Mexico, Vietnam and Indonesia
  • Centralized communication has everyone on the same system, improving internal communications
    • Direct extension dialing, voice mail broadcast messages to everyone,
    • Transferring calls, forwarding voice mail messages,
    • Forwarding calls outside of the system (such as to cell phones), and even conference calls on the fly
  • Improved external communications with customers and vendors because Manhattan employees can be reached by phone wherever they are
slide11
Result #3: Saved Thousands of Dollars in Long Distance Costs
  • Saving $15,000 annually on international calls made from the U.S. locations
  • Saving $12,000 annually on international calls made from the locations in Mexico and Asia
  • Saving $10,000 annually on $3.00+ per minute international conference calling fees
  • Manhattan handles their own system administration and programming, saving about $5,000 per year in service fees
  • All locations are just a 3-digit call away, improving employee productivity
slide12
Result #4: Flexibility of VoIP Plus Reliability of Digital
  • A converged system provides the best of both worlds:
    • Reliability of a digital system
    • Flexibility and cost-effectiveness of a VoIP system
    • Digital telephones help reduce traffic on the LAN
    • Mix-and-match endpoints to meet the users’ needs
    • Having both ensures telephones are always operational
  • Added VoIP where needed, not as the only alternative
    • Migration of some interfaces
    • Savings of $2,000 in new system equipment purchase cost
slide14
Toshiba VoIP Delivers a Wave of Success for Manhattan Beachwear

Bottom Line Benefits

  • Connects all locations and workers around the world
  • Keeps road warrior CEO connected despite heavy travel schedule
  • Improves employee productivity
    • Reducing telephone tag
    • Reaching employees by telephone wherever they are
  • ROI & cost savings paid for the VoIP system in 10 months