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L ouisiana P lans M anagement S ystem ( LPMS )

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L ouisiana P lans M anagement S ystem ( LPMS ). Changing Your Password. Go to: www.lacitizens.com Click on “Password Trouble” link. In the Sub Menu Click on “Change Password” link. Enter your email address and press send (Must be email address we have on file).

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If you received either of these messages, this typically means we have a different email address on file

You should email webmaster@lacitizens.com as indicated for directions on making a correction


Once you receive your authorization code via email – go back to the Password Trouble page to select the circled area to enter your authorization code

Copy your authorization code and paste it into the field. Enter your old password and your new password twice and click submit
You will receive this confirmation message Close and reopen your Internet browser before logging in with your new information