process based view of agility n.
Download
Skip this Video
Loading SlideShow in 5 Seconds..
Process-based view of Agility PowerPoint Presentation
Download Presentation
Process-based view of Agility

Loading in 2 Seconds...

play fullscreen
1 / 20

Process-based view of Agility - PowerPoint PPT Presentation


  • 215 Views
  • Uploaded on

Process-based view of Agility. Robyn L. Raschke University of Nevada Las Vegas. Overview. Business Process Agility Definition & Example Motivation Research Questions Components of Business Process Agility Model & Hypotheses Method Results. Business Process Agility.

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about 'Process-based view of Agility' - luyu


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
process based view of agility

Process-based view of Agility

Robyn L. Raschke

University of Nevada Las Vegas

overview
Overview
  • Business Process Agility Definition & Example
  • Motivation
  • Research Questions
  • Components of Business Process Agility
  • Model & Hypotheses
  • Method
  • Results
business process agility
Business Process Agility

‘the ability to add and/or reconfigure a business process by quickly adding new capabilities to the set of business process capabilities to accommodate the potential needs of the firm’

Raschke and David (2005)

example business process agility
Example: Business Process Agility

Wi-Fi Gambling

  • gamble anywhere within the resort (i.e. pool)
  • order food/drinks
  • content/information services
  • review and pay bill
motivation
Motivation
  • Value of IT
    • Business process is ‘bypassed’

Dehning & Richardson (2002)

    • Business process ‘locus of value’

Davern & Wilkin (2010)

  • The next level of supply chain excellence requires business process agility

Gartner Report (2007)

  • IT is a platform for agility

Sambamurthy et al. (2003)

research questions
Research Questions
  • What are the components of Business Process Agility?
  • Is IT a platform for agility?
  • What relationship exists, if any, between Business Process Agility and Process Outcomes?
components of business process agility
Components of Business Process Agility
  • Drawing from operations literature, Agility has two main competencies:
    • Ability to adapt to change
    • Responsiveness
  • Business Process Agility also considers
    • The human element
components of business process agility1
Components of Business Process Agility

Business Process Agility

Reconfigurability

Employee

Adaptability

Process Centric View

Responsiveness

Ability to deploy new configurations that better match the environment (Pavlou et al. 2004)

Emphasis on ‘time’

(Sharifi et al 1999)

Organizational Emphasis on the business process (Goldman and Nagel 1993)

Leveraging People (Goldman et al. 1995; Gunneson 1997; Kidd 1994; Preiss et al. 1996)

theoretical model
Theoretical Model

H1: IT Infrastructure Flexibility positively affects Business Process Agility.

H1: IT Infrastructure Flexibility positively affects Business Process Agility.

H3: Business Process Agility will have a positive effect on Process Outcomes

H2a

H1

H1

H2

H2b

H2: Business Process Agility will have a positive effect on Process Outcomes

method
Method
  • Survey n=880
  • Manufacturing Firms
  • Spanning Processes (Purchasing & Order Fulfillment)
contributions
Contributions
  • Measure for process agility (locus of value)
  • IT Value at process level
  • Understanding the components of Business Process Agility will help managers understand how to reach desired performance (Process Outcomes)
limitations
Limitations
  • Cross-sectional survey
  • Results limited to
    • Spanning processes (purchasing & order fulfillment)
    • Manufacturing firms
future research
Future Research
  • Benchmarking opportunities
  • Other processes
  • Service organizations