Surviving and Thriving in a Belt-Tightened Economy. Oklahoma Association of Homes and Services for the Aging (OKAHSA) 15 th Annual Meeting, Educational Seminars & Exhibition March 10, 2010. Reality Check.
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Oklahoma Association of Homes
and Services for the Aging (OKAHSA)
15th Annual Meeting,
Educational Seminars & Exhibition
March 10, 2010
creative, equity-based models where developers are willing to buy residents’
Aging in place (lengthening each resident’s stay) and establishing your own home care services. One equity-based CCRC generates $2M in revenues annually through home care.
SERVICES (maximize my independence)
PLACE (my own home)
TIME (before I lose function)
PRICE (what I can afford)Client Vision
Be the leading innovator in developing and operating comprehensive services for older adults regardless of economic or functional statusOrganization Vision
Definition—determines maximum revenue at full occupancy (100%) and identifies reasons for the vacancy (unit not ready for occupancy or Resident temporarily in another care level).
Purpose—focuses management on financial advantage of small increases in occupancy.
Wireless call systems which signal a pager
POS system integrated with receivables
Electronic medical record combined with service tracking system (i.e. CareTracker or DaRT Chart) , which helps maximize reimbursement under Medicare and case-mix Medicaid
Eliminate time-consuming manual processes
Target salaries and benefits to be around 40-45% of net revenues
Reporting to the same people at the beginning and end of shifts
Residents served by the same nursing staff increases consistency of care
CNAs and nurses are on the same team and have the same days off, which reduces call-offs due to peer pressure
Can plan their schedules since the days off are known in advance
Only need to use 24 hours of PTO to be off for 7 days at a time
Feels more like working part-time with full-time benefits