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eLearning @ Virginia Tech

INSTITUTE FOR DISTANCE AND DISTRIBUTED LEARNING. eLearning @ Virginia Tech. The Institute for Distance and Distributed Learning Office of the University Provost, Vice Provost for Academic Affairs Dr. Tom Wilkinson, Director. Virginia Tech’s Institute for Distance & Distributed Learning.

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eLearning @ Virginia Tech

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  1. INSTITUTE FOR DISTANCE AND DISTRIBUTED LEARNING eLearning @ Virginia Tech The Institute for Distance and Distributed Learning Office of the University Provost, Vice Provost for Academic Affairs Dr. Tom Wilkinson, Director INSTITUTE FOR DISTANCE AND DISTRIBUTED LEARNING

  2. Virginia Tech’sInstitute for Distance & Distributed Learning Provide an Open Campus Created in 1999, the Institute for Distance and Distributed Learning provides leadership, coordination, management and support to the distance and distributed learning (eLearning) activities of Virginia Tech. The Institute takes a holistic approach to distance learning where the students total educational experience is considered. Research & Development Specialized & Contractual International Education Electronically extend the campus Institute for Distance and Distributed Learning

  3. Taking a Holistic Approach…to eLearning • The whole of the experience is greater than the sum of its parts. • Faculty knowledge & expertise • Content & curricula • Instructional design • Teaching and learning strategies • Library & learning resources • Advising • OWL(Online Writing Center) • Online study skills • Evaluation and assessment Academic Systems • Admission, registration • & payment • Scheduling • Transfer guide • Hokier SPA • Financial Aid • Bookstore • Software • distribution • Distance learner orientation • Online Wellness Resource • Center (OWRC) • Faculty development/ support • IT infrastructure • 4 Help & tiered technical • support Administrative Systems Support Systems Institute for Distance and Distributed Learning

  4. Organizational Structure Institute for Distance & Distributed Learning Office of the University Provost Vice Provost for Academic Affairs IDDL Administration Standing Committees Stakeholders/ Advisory Committee Development, Delivery and Support Systems Information, Marketing & Development Assessment & Evaluation Course Development Systems Support Systems Delivery Systems Institute for Distance and Distributed Learning

  5. Contextually Designed Models Pedagogical Considerations- course management- opportunity for interaction and engagement- extending research- real-world application- assessment and evaluation- content life-cycle Economic Considerations- business plan- costing break points- program maintenance including course re-design/development- faculty and department incentives- revenue distribution- return on investment Administrative Considerations- course logistics: application, registration, section assignment- infrastructure requirements- roles and responsibilities - faculty availability: qualifications, recruitment, hiring, orientation, training- policy adaptation/creation Institute for Distance and Distributed Learning

  6. Program Development Process Analysis and Planning- need identification and assessment - congruency with mission/strategic plan- market analysis - SWOT analysis - business plan - approval process • Development and Delivery - faculty development • - program and instructional design- prototype development • online course development/ production - scalable T & L technology deployment • deployment of support services • program delivery • ongoing assessment and continuous • improvement • Evaluation and Assessment - learning outcomes • 5 key holistic factors • education, access, communication, technology and satisfaction • quality of the online experience • program effectiveness and impact • program return on investment Institute for Distance and Distributed Learning

  7. Course Development Model …a scalable system Course Feedback DESIGN, DEVELOPMENT Master Faculty and IDDL Staff DELIVERY INSTRUCTOR PRINT LEARNER • Distance Learning • Instructional Design • Online Education • Course Transformation Considerations • Identify Delivery Methods • Course Re-design Plan • Component Design Plan • Production Plan PHASE 1 Planning & Development CD-ROM LEARNER LEARNER • Material Development • Content Formatting • Course Management Tool • Streaming Production • ADA Compliance • Audio Graphics PHASE 2 Component & Module Production INTERNET LEARNER SERVER • Learning Outcomes • Design and Flow • Instructional Delivery • Production Values PHASE 3 Component & Module Evaluation Course Feedback Institute for Distance and Distributed Learning

  8. IDDL eLearning Technologies… based on educational objectives and student demographics • IDDL Content Delivery System • Terabyte storage-based virtual server running Linux virtual server • Dell PowerEdge routing server & four PowerEdge peer servers connected to attached storage • Internal gigabite LAN with full failover, redundancy & load balancing capacity • Connected to University Banner System & LDAP authentication systems and departmental servers University-wide InfrastructureVirginia Tech OC12 connection, BANNER system, Blackboard servers, Net.Work.Virginia, IVC classrooms • 26 IDDL Web and Content Servers • FTP services for faculty • Streaming Media Servers • CentraOne Server • Multi-user Shockwave Server • Internet Relay Chat Server • High reliability server configuration with large • capacity file system • Integration with University’s network and • Learning Management Systems • Evaluation and integration of new technologies • Database management and administration • Development of database applications • Internet-based Systems • Blackboard LMS • CentraOne Symposium (audio/ graphics) real time, archived & streamed • RealPlayer, Quicktime & Windows Media streaming, Cascading Style Sheets • IP-based desktop videoconferencing INSTITUTE FOR DISTANCE AND DISTRIBUTED LEARNING

  9. Online Course Delivery Model … a scalable system LEARNERS DESIGN, DEVELOPMENT, DELIVERY MANAGEMENT Course Feedback DL INSTRUCTOR N • MASTER FACULTY • Plan Course • Design Content • Maintain Content • Establish Assessment • Metrics • Instructor of Record DL INSTRUCTOR DELIVERY N DL INSTRUCTOR N • IDDL • Programmatic Support • Course Transformation • Develop Course Media • Coordinate Delivery Course Feedback • INSTRUCTOR • Monitor Student Progress • Manage Logistical Tasks • Guide, Mentor, Coach • Lecture & Provide Feedback • Help Design Learning Institute for Distance and Distributed Learning

  10. 8 9 10 11 5 12 6 13 3 4 14 1 7 15 2 Current Virginia Tech Videoconferencing Systems and Sites • Interactive Videoconferencing- Net.Work.Virginia ATM-based system • - 11 campus-based IVC classroom systems • 6 IVC classroom systems @ NVC • 30 different off-campus sites - 53 total VT IVC systems • - I P-based desktop videoconferencingVCON (H.323) for course development 16 21 28 24 20 26 27 18 22 23 17 19 25 Virginia Tech Owned and Supported Systems 1. UVA Wise, Wise, 1 2. Southwest Virginia Higher Education Center, Abingdon, 3 3. Virginia Tech Campus, Blacksburg, 11 4. Virginia Tech Roanoke Center, Roanoke, 5 5. Dabney S. Lancaster Community College, Clifton Forge, 2 6. Center for Advanced Engineering, Lynchburg, 1 7. Halifax/South Boston CEC, South Boston, 2 8. Shenandoah University, Winchester, 1 9. Northern Virginia Graduate Center, Falls Church, 6 10. Architecture Center, Alexandria, 1 11. Mary Washington College, Fredericksburg, 2 12. Richmond Center, Richmond, 3 13. Virginia Tech I2Studio, Richmond, 1 14. ODU Peninsula Center, Hampton, 1 15. Hampton Roads Graduate Center, Virginia Beach, 3 16. Alexandria Research Institute, Alexandria, 1 17. Reynolds Homestead, Critz, 1 18. Virginia Consortium of Engineering and Science Universities (VCES), Hampton, 3 Virginia Tech Cooperative Extension Sites (Litton Reeves 1810 included under VT campus) 19. Tidewater AREC, Suffolk, 1 20. Lousia Extension Office, Louisa, 1 21. Fauquier Extension Office, Warrenton, 1 22. Southern Piedmont AREC, Blackstone, 1 23. Hampton Roads AREC, Virginia Beach, 1 Other Sites with Systems Supported by Sites 24. University of Virginia, Charlottesville 25. Old Dominion University, Norfolk 26. Virginia Commonwealth University, Richmond 27. William & Mary, Williamsburg 28. Naval Surface Warfare Center, Dahlgren 29. Naval Surface Warfare Center, Carderock,MD 30, Ingalls Shipbuilding, Pascagula, MS (29 and 30 not shown) INSTITUTE FOR DISTANCE AND DISTRIBUTED LEARNING

  11. eLearning Support Services ….providing value-added services • Faculty Support & Professional Development • Three-day summer workshops as part of FDI • Fall and spring short workshops • Specialized workshops for MIT, Coop Extension, others • Special CGEP and MBA orientations and training each semester • Coordination and support of IDDL Fellows • Videoconferencing orientations each semester • CentraOne orientations for each MIT faculty and DLI each semester • Individual consultations • Assistance with grant development • Online faculty distance learning handbook • Student Support • Online resources through VTOnline • Orientations to new technologies • Tiered technical support through SLA with University 4HELP • Direct notification of course schedules and payment options for specific programs • Development of Online Wellness Resource Center • Active International Support • National Ping Tung University – Taiwan • Nile Technical University – Egypt • NTI – France INSTITUTE FOR DISTANCE AND DISTRIBUTED LEARNING

  12. eLearning Support Services (continued)…still providing value-added services • Schedule & Enrollment Services • Course and program coordination with departments • Catalog of all distance and distributed learning courses and programs • VTOnline request for registration and one-stop-shop • Initiated PID for life in support of VTalumnNET • Integrated VTOnline and VTalumnNET with PID self-generation • Integration with Banner and Learning Management Systems • Developed non-credit eCommerce solution and online registration for VTOnline/VTalumnNET • Establishment of Virtual Campus Code • Coordination of videoconferencing schedule on-campus and statewide • Enrollment tracking for courses and programs through IDDL database • Research and Special Projects • Partnership with AHNRIT to support Coop Extension with CentraOne • Digital Signature Pilot Project with IRM • H.323 (IP-based videoconferencing projects with library, Riva, CEE projects • NSF grant proposal with Visualization and Animation Group on uses of Diverse for distance learners • Wake Forest Bio-engineering • NASA/NIA project • PDA design and use for distance learners INSTITUTE FOR DISTANCE AND DISTRIBUTED LEARNING

  13. “Strengthen Virginia Tech’s role as a recognized leader in distance and distributed teaching and learning, research and scholarship, and outreach”. One of 17 major goals in Virginia Tech’s new 2001-2010 Strategic Plan Institute for Distance and Distributed Learning

  14. Effectiveness … in eLearning Growth in eLearning course offerings • Over 52,000 credit and non-credit eLearning enrollments since summer 1998. • 1,672 eLearning course offerings since Summer 1998. • 568 different eLearning courses offered in past 5 years • 21 master degrees/certificate/ re-certification/licensure programs • Over 12,000 eLearning enrollments last year Growth in eLearning enrollments Institute for Distance and Distributed Learning

  15. 388 different faculty since summer 1998 developing & teachingfull distance and distributed learning courses. - 2 University Distinguished Professors 3 Alumni Distinguished Professors 16 members of the Academy of Teaching Excellence 3 Commonwealth of Virginia Outstanding Faculty 11 Wine Award recipients 2 Sporn Award recipients 9 Alumni Teaching Award recipients 5 Diggs Teaching Scholars 20 Titled Professorships 7 Members of the Academy of Faculty Service Faculty Involvement…in eLearning Institute for Distance and Distributed Learning

  16. Award Winning Programs… in distance and distributed learning from Virginia Tech • Best Online Graduate Degree Programs • Career & Technical Education Master’s degree • Instructional Technology Master’s degree • Master of Information Technology degree • Physical Education Master’s degree • - U.S. News and World Report Spring 2002 eLearning Success Stories Award: Higher Education Virtual Learning/Collaboration - International eLearning Conference & Exposition e-Gov national “Best of the Web” Nomination: Higher Education IDDL website: www.iddl.vt.edu - nominated by Governor’s Office, Office of Secretary of Technology, & Virginia Dept of Education eLearning Design Award Online Master’sof Political Science - 2nd Online Instruction Conference, . University of Kansas Outstanding Educational Program ENT 1003 Insects and Human Society, - American Distance Education Consortium Institute for Distance and Distributed Learning

  17. Assessment of Online Learners…. the proof is in the pudding 91% were satisfied or very satisfied with their course 96% rated services about the same, better or much better than with traditional courses 89% were more confident they could reach their academic goals 89% said they could not have taken this course in a traditional format Learning achieved – no significant difference from traditional courses Institute for Distance and Distributed Learning

  18. INSTITUTE FOR DISTANCE AND DISTRIBUTED LEARNING • For more information please contact • Dr.Tom Wilkinson – Director, • Institute for Distance and Distributed Learning • tom.wilkinson@vt.eduwww.iddl.vt.edu • www.vto.vt.edu • www.alumni.iddl.vt.edu

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