Supervising for Excellence. Part Two: Building a Highly Functional Team. Day Five. Florida Department of Children and Families. Part Two: Day Five Overview. Setting Expectations Providing Feedback Recognition, Rewards and Retention. Planning: Setting Expectations.
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Part Two: Building a Highly Functional Team
Florida Department of Children and Families
Ask the Questions
What should be done?
When should it be done?
How should it be done?
What to Say
Tied to Expectations, Behavioral, Results-oriented, Direct, Helpful, Clear
Whento Say IT
Well-timed, Frequent, Scheduled or Impromptu
Whereto Say It
Private or Public, Face-to-Face, Via Email or Voice Mail
Extrinsic factors are forms of recognition that come from outside the person and appeal to their outer-directed self.
Intrinsic motivators appeal to the inner self, as they focus on things that might only be important to the person.
Compensation is a right
Recognition is a gift
–Rosabeth Moss Kanter